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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,470 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,470 reviews

November 18, 2020

I go out of my way to come to this dealership because of my excellent service advisor. He goes out of his way to be personally involved with his customers. I’ve had service done at 2 other dealerships. The More

by jackiebjenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Nov 18, 2020 -

Lexus of Pembroke Pines responded

Jackie - we couldn't ask for better feedback and we appreciate you taking the time to share. It's fantastic to see that Juan continues to impress you by providing great service. Thanks for supporting Lexus of Pembroke Pines!

November 18, 2020

Was very happy with my service. I love Lexus and their customer service. I wish I could remember my rep but he was very helpful and friendly More

by JESSICAASANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 18, 2020 -

Lexus of Pembroke Pines responded

Jessica, thank you for the review! We are grateful for your business here at Lexus of Pembroke Pines, and it means a lot to know that we provided the exceptional service we pride ourselves on here. We look forward to your next visit!

November 18, 2020

Great experience. Was treated with respect and professionalism from the first moment. They went above and beyond to keep the experience of car buying what it should be and it was from beginning to More

by Joseph Fuentes.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Lexus of Pembroke Pines responded

Joseph, thank you for the review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!

November 18, 2020

I had a very nice experience with the Lexus team and I’m looking for to them service my vehicle again Service was fast the way to town was a long at all very professional More

by MsThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Lexus of Pembroke Pines, and we look forward to your next visit!

November 18, 2020

Carlos Perez is an excellent service representative. Calling in process needs to be better. But once connected with Carlos, all went well. Always tries to keep my priorities clear. More

by SMITH2236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Nov 18, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! Carlos is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 18, 2020

Excelente servicio especialmente José, el cual estuvo muy atento a cada detalle de mi vehículo, al igual que me guío y me presento de una manera más clara el funcionamiento de mi vehículo. Estoy muy feliz co More

by VANESSA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose was excellent!
Nov 18, 2020 -

Lexus of Pembroke Pines responded

Vanessa - Es fantástico oír que tuvo una experiencia tan excelente en Lexus of Pembroke Pines! Apreciamos la reseña y estamos muy felices que José le ayudó con los detalles de su vehículo. Esperamos trabajar con usted otra vez en el futuro!

November 18, 2020

Staff is friendly and professional. Service advisor is knowledgeqble and goes out of his way to help and resolve my issues. The facility is always clean. More

by Nixonlebrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Lexus of Pembroke Pines responded

Your confidence in our service team makes our day! Thank you for trusting Lexus of Pembroke Pines with your repair and maintenance needs!

November 17, 2020

I love your service department. Isidro Garcia was an excellent car advisor and very helpful. Keep up the good work. Excellent Job! Goodnight and farewell More

by Arturo Lujan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Nov 17, 2020 -

Lexus of Pembroke Pines responded

Arturo -Thank you for the kind review about our service department! We love to hear that Isidro took excellent care of you and your vehicle. See you next time at Lexus of Pembroke Pines!

November 17, 2020

Requested my part be ordered and then get an appointment for installation. I made my appointment and everything went as promised. I am pleased with the entire experience. More

by ESMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
Nov 17, 2020 -

Lexus of Pembroke Pines responded

It's great to hear that your recent part installation visit went smoothly. Thank you so much for choosing Lexus of Pembroke Pines! For all your future auto service needs, we will be here to help.

November 17, 2020

🥲As always - nice job 👍🏽💯Roadside Assist was also 🥲As always - nice job 👍🏽💯 Roadside Assist was also very responsive came all the way fromLNM aim an amazing time. Bryan was very good John respon More

by paulette01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Nov 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for the five-star review, Paulette! Our customers are our top priority, and it is great to hear that this was reflected in your experience working with John, Bryan, and the team. We appreciate your business at Lexus of Pembroke Pines and are wishing you many safe and happy miles down the road!

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