Lexus of Pembroke Pines

Juan and everyone that assisted us for the service of our vehicle we’re great. We were assisted timely and professionally by a great staff. vehicle we’re great. We were assisted timely and professionally by a great staff. More

Everything was great. People are friendly and helpful. I felt safe going for routine service during this corona virus pandemic. Thanks for being patient and understanding. felt safe going for routine service during this corona virus pandemic. Thanks for being patient and understanding. More

I was very disappointed with my first service experience as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did not as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did notice a recall and took care of it but that added another hour. I had no notice from my service guy sebastian during the 3 hours. Yes I had acknowledge the initial text to get updates. Only when I questioned what was happening again after 3 hours did they tell me my car will be ready soon. Even when i lease my car I drove it home and the battery died. I had to have lexus come and jump start me on the 1st day I had the car. More

Richard was awesome to work with...this is the 2nd lease deal he’s done for me. I always receive excellent customer service from this team. deal he’s done for me. I always receive excellent customer service from this team. More

I just leased my second Lexus at Lexus of Pembroke the staff is great very friendly and very patient. I have nothing negative to say. I will definitely go back and highly recommend. staff is great very friendly and very patient. I have nothing negative to say. I will definitely go back and highly recommend. More

The whole process on my second RC-300 2021 lease, was a satisfactory and enjoyable experience. Mr. Boris Argudin, Finance Manager; Mr. Gaetano Constantino and Mr. Andres Majerovics in the Sales Division , satisfactory and enjoyable experience. Mr. Boris Argudin, Finance Manager; Mr. Gaetano Constantino and Mr. Andres Majerovics in the Sales Division , were the best in helping me all the way. I definitely recommended them to anyone who asked my opinion as to a excellent car dealership, as of Lexus of Pembroke Pines, FL. More

My was brought in for a recall for two different items the rep that took care of me was courteous and professional he treated me like a twenty year customer. the rep that took care of me was courteous and professional he treated me like a twenty year customer. More

Had my oil changed 3 times since December 2019 and only once someone mentioned my Check Highlight System. $350 diagnostic is outrageous when I told them what I suspected the problem is and all my lights ar once someone mentioned my Check Highlight System. $350 diagnostic is outrageous when I told them what I suspected the problem is and all my lights are working. More

The service was very good at this location. I would recommend others for any needs they may have for their Lexus car truck or van recommend others for any needs they may have for their Lexus car truck or van More

I have never had such a wonderful service in a dealership. Rod and Richard went above and beyond to help me with all my questions and issues in my new RC350. Defenetly a 5 start experience dealership. Rod and Richard went above and beyond to help me with all my questions and issues in my new RC350. Defenetly a 5 start experience More