Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,454 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,454 reviews

December 02, 2020

We came in to see one specific preowned ES after communicating with your online sales person. However, it was not there? We then worked with Darren to find another ES which we ended up buyin More

by DMNJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Acosta
Dec 03, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad Darren took good care of you here at Lexus of Pembroke Pines, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

December 02, 2020

It’s clean, but hectic, my visit at first was confusing due to several and different people had called me to set up an appointment and then the sales person was very busy, and I was asked to come back and More

by SMKNADLCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Dec 03, 2020 -

Lexus of Pembroke Pines responded

Thank you very much for your business! I'm so glad to hear that Mohammed helped you drive home in the vehicle you wanted. I apologize for any confusion you experience and appreciate you bringing this concern to my attention. If there is anything else that I can do to assist you, please let me know. Lynn Gonzales - Customer Relations Manager - 954-945-8581

December 02, 2020

After a slow start, we ended up dealing with a real go getter. He was such a hard worker looking for the car we wanted with only the options we were willing to pay for. He found us the perfect car and q More

by MORRELL.M411
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Lexus of Pembroke Pines responded

Morrell - Congratulations on your new vehicle! There is nothing we love more than hearing our customers are happy, and we appreciate you taking the time to share your purchase experience at Lexus of Pembroke Pines. We are wishing you many safe and happy miles and hope to work with you again down the road!

December 02, 2020

Upgraded IS300 from a 2019 to 2021. Love the color, style, size, and drive. Thanks Steve, you are the best! See you in a few more years! Satisfied Customer Jennifer W. More

by jenniferwkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari ( Finance Rep)
Dec 02, 2020 -

Lexus of Pembroke Pines responded

Jennifer - Customer satisfaction is our highest priority so we are thrilled to see this review. Thank you for stopping by to commend Steve! All of us here at Lexus of Pembroke Pines wish you safe driving in your 2021 Lexus IS 300.

December 01, 2020

I came in that morning cause I had a tire issue thinking that it might be something serious but after the service Technician checked it out told me that it was only low pressure everything was good with a c More

by Bandit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Lexus of Pembroke Pines responded

It's wonderful to hear that our team ensured your vehicle is safe out on the roads. Thank you so much for visiting us at Lexus of Pembroke Pines! We truly appreciate your positive feedback.

December 01, 2020

The customer service of Mr. Whitmon and the other staff members that assisted me was A1. This being my first visit to this dealership, I was very impressed with the knowledge and attention I received, and More

by AJB8788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Lexus of Pembroke Pines responded

We are delighted to hear that our Lexus of Pembroke Pines team impressed you with their service. Thank you so much for allowing us the chance to earn your business! We appreciate your recommendation and hope that your new vehicle is treating you well.

December 01, 2020

Yomar, the sales person was courteous and knowledgeable. They were willing to negotiate according to our budget. Place was clean and they were following Covid guidelines. More

by Leslywarthen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for posting about your experience with our Lexus of Pembroke Pines team! Customer safety and satisfaction remain our priorities and I am happy to hear that Yomar was so helpful throughout the sales process. We wish you safe travels in your new vehicle!

December 01, 2020

Zee went above and beyond. He knows his craft and product well. Car was ready for test drive when I arrived. Knew actually what I wanted. 5 stars!! More

by RENE.VILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Hi Rene - thank you for trusting us to help you into the right vehicle. Our team takes pride in offering excellent service and I am glad to hear that Zee took care of you. On behalf of everyone at Lexus of Pembroke Pines, we wish you safe travels!

December 01, 2020

We are very greatful for the wonderful service received at Lexus of Pembroke Pines, especially for our service specialist, Rod, who was very attentive to our needs. As always very happy to be part of the l More

by YANETMTNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Dec 01, 2020 -

Lexus of Pembroke Pines responded

We're so lucky to have you as a Lexus of Pembroke Pines customer! It makes our day to hear that Rod took such good care of you and your vehicle. Thank you for trusting us with your repair and maintenance needs!

December 01, 2020

Juan and everyone that assisted us for the service of our vehicle we’re great. We were assisted timely and professionally by a great staff. More

by richardcruz771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Richard - Thank you for the wonderful review! We are happy to hear that you're satisfied with our service and we look forward to assisting with your auto needs again in the future. - Lexus of Pembroke Pines team

...
1349
...