Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,478 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,478 reviews

December 14, 2020

The service was excellent and very thorough. Andre was very attentive throughout this process and communicated with me thoroughly. I will definitely recommend to family and friends. More

by ddelvalle1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for posting a wonderful review about our service department! We are happy to hear that Andre took great care of you. Enjoy your week! - Lexus of Pembroke Pines team

December 14, 2020

Awesome service. Was quick and very effective. I went to take my car for service and they allow to do without appointment considering covid situation. Thank you More

by ROBERTPFZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Lexus of Pembroke Pines responded

Robert - We really appreciate you taking time to post about your recent service visit. Thank you for visiting us at Lexus of Pembroke Pines and trusting us with your vehicle! It's our pleasure to assist you.

December 14, 2020

I’ve had my vehicle serviced here for 3 years and I’ve had no complaints other than receiving service coupons shortly after my service date. Isidro has been a decent advisor. More

by ASPHALT106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Dec 14, 2020 -

Lexus of Pembroke Pines responded

We really appreciate you trusting us with your vehicle over the years and are grateful for this feedback. Thank you so much for being a great Lexus of Pembroke Pines customer!

December 14, 2020

Diligent and dedicated to customers. It's allways a good experience coming back when the lease end and receive the best advise from your sales person. More

by ivetgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Lexus of Pembroke Pines responded

Your continued business means a lot to us here at Lexus of Pembroke Pines! We are always happy to assist you and we appreciate you taking the time to leave us a positive review. Thank you and have a great day!

December 14, 2020

Great customer service very professional sales person sales manager very polite . I will recommend this dealer to friends and family I wouldn’t change a thing great. Customer service More

by EDDY6978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Dec 14, 2020 -

Lexus of Pembroke Pines responded

We're so proud to have earned your endorsement, Eddy! It was our pleasure to make your car-shopping experience friendly and considerate. Thank you for your confidence in Lexus of Pembroke Pines!

December 14, 2020

Rafael made the process very pleasant. Went in with no expectations and drove off in a new car. Would highly recommend him and the dealership. More

by inzav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one make our day! We are so happy to hear that Rafael helped you drive home from Lexus of Pembroke Pines in a beautiful new vehicle. Thank you so much for recommending us!

December 14, 2020

I started with 1 sales person and when I got there transferred to another sales person. This did not set well with me. New sales agent was great but some issues about warranty that was discussed are s More

by PMCCLUSTER
Recommend Dealer
No
Employees Worked With
Rafael Genao
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Budhai
Dec 30, 2020 -

Lexus of Pembroke Pines responded

I am sorry to hear that you have been having trouble getting in contact with our team. Our customers are our top priority, and it is never our intention to inconvenience them. I apologize for any confusion with regard to your warranty, and I would appreciate another chance to speak with you to see if I can straighten things out. I will not be able to gather your contact information from this review, so please do not hesitate to give me a call directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

December 14, 2020

great service, great deal and wonderful sales team to help threw the entire process. Came out with a smile and pleasantly surprised on the incredible deal More

by SHANNONCRUZ.SDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Lexus of Pembroke Pines responded

We love reading such a positive review, thank you! It is wonderful to hear that our team helped you find your perfect fit at a great price. Congratulations on your new car! - Lexus of Pembroke Pines Team

December 13, 2020

Very profesional, knowledgeable, was able to respond to all my questions and was able to finish the transaction quick and at the right price. Excellent! More

by Btu04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
Dec 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! Providing professional and knowledgeable service is always the goal here at Lexus of Pembroke Pines, and it means a lot to know that we hit the mark. We hope to see you again sometime!

December 13, 2020

Service was excellent, it meets our expectation. Andre, our advisor , keeps us updated on the progress of the job. The job was finished on time. Andre deserves much credit for this. It is worth recommendin More

by Oniok06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! We are delighted to hear that Andre's service stood out to you and that you were back on the road in a timely manner. Have a wonderful week!

...
1337
...