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Lexus of Pembroke Pines
Pembroke Pines, FL
16,491 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,491 reviews
December 24, 2020
I love coming to this dealership because I get excellent service. They waste no time checking you in to get great service. Sebastian was great. service. They waste no time checking you in to get great service. Sebastian was great. More
by Catherinemorriso
Verified CustomerEmployees Worked With
Sebastian a service representative.
December 24, 2020
Jeremy is an excellent service adviser and superb customer service .he was in contact with me letting me know the process of my car at all times.highly recommend it. customer service .he was in contact with me letting me know the process of my car at all times.highly recommend it. More
by margarita
Employees Worked With
December 24, 2020
The service is spectacular. I went in for one issue, they found a second minor issue and fixed it up for me along with the first as a courtesy. I’ll always drive a Lexus going forward! found a second minor issue and fixed it up for me along with the first as a courtesy. I’ll always drive a Lexus going forward! More
by christopherd.vital
Employees Worked With
Carlos (Service)
December 24, 2020
My car came back to me looking brand new in the areas that eye fixed. I like the fact that my service guy (sorry I forget his name) was attentive to my concerns when I picked up the car. The young lady a that eye fixed. I like the fact that my service guy (sorry I forget his name) was attentive to my concerns when I picked up the car. The young lady at the front desk was fantastic too. Lexus level service all the way More
by OYETUNJI
Employees Worked With
Can't remember
December 24, 2020
We love Lexus and this is the best dealership We always We love Lexus and this is the best dealership We always came back because they are the #1 They are honest and friendly And we are happy We love Lexus and this is the best dealership We always came back because they are the #1 They are honest and friendly And we are happy More
by rantonio1227
December 23, 2020
Excellent Services Juan carlos the best service advisor fast, easy and the best quality Excellent the best word to describe the service that I received fast, easy and the best quality Excellent the best word to describe the service that I received More
by Antonio J Guzman
Employees Worked With
Juan Carlos
December 23, 2020
I was completely satisfied with my service experience. Isidro Garcia was polite, professional and helpful. The pick-up service provided by this dealership saved me a lot of time and stress. Isidro Garcia was polite, professional and helpful. The pick-up service provided by this dealership saved me a lot of time and stress. More
by MARTY_WILLIAMS
Employees Worked With
Isidro Garcia
December 23, 2020
It is always a pleasure to take my car in for service. My service rep Jose A. is always attentive and answers every question professionally. Highly recommend. A+++++ service rep Jose A. is always attentive and answers every question professionally. Highly recommend. A+++++ More
by violetmcdermott
December 23, 2020
My biggest concern about this dealership is the lack of communication. The final bill had a note that I turned down the notification that I needed windshield wipers, when, in reality, I was never told I ne communication. The final bill had a note that I turned down the notification that I needed windshield wipers, when, in reality, I was never told I needed them. Also, my service advisor never return my calls and, also, some of the settings have been changed and had not been re-Said to my specifications, so I had to make a trip back to get it set properly More
by JUDYB23
Employees Worked With
December 23, 2020
John is the BestThe Best best best best best best best John is the Best The Best best best best best best best A word minimum is ridiculous and may make me lower my rating if not changed John is the Best The Best best best best best best best A word minimum is ridiculous and may make me lower my rating if not changed More
by tcarballo119
Employees Worked With
Irv Smith
