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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,471 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,471 reviews

March 30, 2021

My recent purchasing experience with Pembroke Pines Lexus was first class. The entire team (Yucel Genc, Dozer Kocsis, Yomar Contreras, and Liz Vargas), all did a wonderful job and even exceeded my expectati More

by JAMESJA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Thank you, James, for sharing your feedback. We're glad to hear that your recent visit to Lexus of Pembroke Pines lived up to our high expectations. Safe travels!

March 29, 2021

My experience at the service department was a good one. I liked the way that Jaime handled my oil change. Everything was done to my satisfaction More

by JEROMEELSHOT001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for your oil change! We appreciate you sharing this feedback and giving a shout-out to Jaime. Hope to see you down the road!

March 29, 2021

Andre is by far the beat rep in all of Florida and all of his customers will agree. He needs the BIGGEST raise of all time. More

by MHL4M08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre in service
Mar 29, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that Andre earned your five-stars. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

March 29, 2021

The waiting room and the cafeteria area are confiable. People in sales and service are totally friendly. It's my favorite dealer! Thanks a lot!! More

by Omarjimenezrealtor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines. We're proud to have earned your continued support and we look forward to working with you next time!

March 29, 2021

Experience was excellent. We worked with Zee. He was professional and knowledgeable. This is the second Lexus that I lease with Zee. I would definitely go back again when I am ready to get my next Lexus More

by Ipolatosq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Pembroke Pines responded

We couldn't be happier to have you as a returning customer! Thank you for choosing Lexus of Pembroke Pines and recommending Zee so highly. We wish you many safe travels in your new car!

March 29, 2021

The service was very professional especially John. It was done quickly and the problem was solved. I have been a customer of Lexus for the last 25 years and I have never been disappointed. More

by MBKLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Pembroke Pines responded

We are so grateful for your continued business and your confidence in John! Thank you from all of us at Lexus of Pembroke Pines and safe travels until we see you next.

March 29, 2021

Jose has provided excellent service. My car has 87600 miles and it is running without a hinge. Always within budget and on time as promised. More

by YOLANDABACONGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Your feedback means so much to us! We're thrilled to hear that Jose provided you with the 5-star service that we strive to offer our guests. Thanks for trusting Lexus of Pembroke Pines!

March 29, 2021

Buenas tardes lexus!!! Me lleve una buena experiencia de ustedes, la señorita Verónica muy profesional y muy servicial, y un servicio de buena calidad.. la recomendaría a cualquier persona .. gracias.. More

by matyabreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Mar 29, 2021 -

Lexus of Pembroke Pines responded

Muchas gracias por la reseña! Estamos muy orgullosos de nuestro equipo y nos da mucho gusto oír que tuvo una buena experiencia trabajando con Verónica. Apreciamos su apoyo y esperamos volver a verle en Lexus of Pembroke Pines!

March 29, 2021

Always a pleasure to go to service in person or delivery. Not a long wait and car returned clean in better shape always attentive to my needs More

by bookitagain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whomever picked up my car to bring it in for service. This gentleman was excellent and made exchange very easy. So sorry I should remember his name!
Mar 29, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you again down the road!

March 28, 2021

The service was great. They were able to handle everything for me under my extended warranty. I was also happy that they offered me a loaner car and was able to get my car back to me in one day. More

by dpw0826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you with convenient, thorough service! Thank you for choosing Lexus of Pembroke Pines and taking the time to share your experience. We look forward to working with you next time!

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