Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,470 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,470 reviews

March 30, 2021

Good Lexus dealership, with strong inventory, fleet department and dealer trade network. Handling of new car sale and trade-in of my previous car were handled smoothly. More

by smarti33131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to provide us with your feedback. It was a pleasure to work with you at Lexus of Pembroke Pines!

March 30, 2021

My husband and I had an excellent experience at this dealership. Our sales associate Mario Padron was for helpful and honest. We could not me more happy with our L/certified Lexus and with the service p More

by Vivianette2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Mario and our team took such good care of you here at Lexus of Pembroke Pines, and we will certainly let them know that you and your husband appreciate their help. We hope that you continue to enjoy your new ride!

March 30, 2021

From the moment our interaction began, Juan was friendly and empathetic. He got me in and out of service very quickly. He also followed up after our service. I appreciate the genuine care. More

by Alopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Thanks for sharing your feedback! It is great to hear that Juan was such a pleasure to work with during your visits to Lexus of Pembroke Pines. We look forward to taking care of you next time!

March 30, 2021

It was an awful experience. I was told they would rotate my tires and give me a tire change and all they did was waste my time. I’m very upset. I will be writing a poor review on their page and will demand More

by ANEK0402
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
Report | Print
Apr 14, 2021 -

Lexus of Pembroke Pines responded

It is very disappointing to read this feedback and I would like to sincerely apologize for this experience. It is never our intention to inconvenience a customer or waste their time, and I would like to step in to help. Would you please give me a call so we can discuss this further? Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

March 30, 2021

Awesome group to bring your car for service. I had my car serviced on Sunday because had no other choice, I was treated as if it was any other day of the week. Kudos guys. More

by asenciop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

We are always happy to help here at Lexus of Pembroke Pines! Thank you for giving us your business and positive review. Drive safely!

March 30, 2021

Michele Alter made it a great experience leasing a car from Lexus of Pembroke Pines. I would highly recommend anyone in the market for a car contact Michele. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Thank you, Sandy, for reviewing Lexus of Pembroke Pines. We wish you safe travels in your new ride!

March 30, 2021

I liked the servoce advisor Jeffrey. I like the cafe and am glad there is internet service. The work was quick and I like my car. More

by KENYONH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

We appreciate you taking the time to share your positive feedback. It is great to hear that Jeffrey took good care of you and your vehicle. If there is anything I can do to earn your five stars and deliver a flawless experience, please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

March 30, 2021

Buen servicio, los precios están OK. No hubo demoras, y la atención de Rodney Fuller fue muy buena. No tengo más que decir Muchas gracias More

by JOACOCAMPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Fuller
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Gracias por el comentario! Es fantástico oír que tuvo una buena experiencia trabajando con Rodney. Le deseamos muchas millas felices y esperamos volver a verle en Lexus of Pembroke Pines!

March 30, 2021

Veronica es muy amable y ademas me ayudó en todo lo que pudo. Estoy muy feliz de haber comprado mi carro con ella.le doy 💯 More

by Xiomara perez
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2021 -

Lexus of Pembroke Pines responded

Xiomara, estamos orgullosos tener Veronica en nuestro equipo y es fantástico saber que proveyó ayuda tan maravilla. Gracias por su apoyo y esperamos que sigue disfrutando de su vehículo nuevamente comprado!

March 30, 2021

My recent purchasing experience with Pembroke Pines Lexus was first class. The entire team (Yucel Genc, Dozer Kocsis, Yomar Contreras, and Liz Vargas), all did a wonderful job and even exceeded my expectati More

by JAMESJA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Report | Print
Mar 30, 2021 -

Lexus of Pembroke Pines responded

Thank you, James, for sharing your feedback. We're glad to hear that your recent visit to Lexus of Pembroke Pines lived up to our high expectations. Safe travels!

1
...
1219
1220
1221
...
1647