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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,478 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,478 reviews

April 08, 2021

xxxx did a great job and was very helpful to get the deal that I wanted. Very polite at all times from start to finish More

by trytrtrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Lexus of Pembroke Pines responded

Congratulations on your new car! We are thrilled that you had such a positive experience with our team. Thank you from all of us at Lexus of Pembroke Pines!

April 08, 2021

I truly mean this Lexus is the best car company out here, The customer service, Selection of vehicles, Very friendly atmosphere, It would take a whole lot for me to switch, But I don't think it gets any bett More

by marklpitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero, Reggie King, Irv Smith
Apr 08, 2021 -

Lexus of Pembroke Pines responded

Mark - Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

April 07, 2021

Marlon Amador is one of the best car salesman I came across. Great listener, willingness to help, knowing his product. He made my shopping experience wonderful. All stuff is super friendly and polite. I More

by Victoriamarynovsky
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2021 -

Lexus of Pembroke Pines responded

Your glowing feedback about Marlon means a lot to us! Thank you for choosing Lexus of Pembroke Pines and taking the time to review us. We hope you are loving your new car!

April 07, 2021

Very responsible and quick, always eager to help and solve problems, I’ve never had a bad experience with them! Always happy to go back More

by EDGARSOLORZANO1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that our team always takes such great care of you! Thank you from all of us at Lexus of Pembroke Pines and safe travels until we see you next!

April 07, 2021

Went to get maintenance and a service light checked. As soon as I left the dealership I realized the service light was never fixed. I called and left two voicemails to Jeremy and never heard back. So now t More

by CRAIGAVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 22, 2021 -

Lexus of Pembroke Pines responded

Craig - I assure you that it was not our intention to let this slip through the cracks, and I would be more than willing to speak with you directly about this to ensure we address your concerns. Jeremy has attempted to give you a call but has had no luck reaching you. Could you please give us a call? Osiris Barcelo- Service Manager - 954-443-2332 Jeremy Rivera - Service Advisor - 954-443-2337

April 07, 2021

Best car buying experience I have ever had. What was quoted to me over the phone was exactly what my cost was no pressure sales and everything was fast and convenient. I will always recommend Lexus a P More

by Pvaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Llorens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Ensey , REINALDO ENRIQUE RIVERA RAMOS
Apr 07, 2021 -

Lexus of Pembroke Pines responded

There is nothing better than hearing that our team gave you the best car-buying experience you have ever had! Thank you for your business and your confidence in Lexus of Pembroke Pines. Enjoy your new ride!

April 07, 2021

Jeremy the Service Rivera RepIs Wonderful !My salesman Jeremy the Service Rivera Rep Is Wonderful ! My salesman Mike Banko Terrific ! Finance Guy Reinaldo Ramos Handsome and gave us a great deal and a More

by Donnie & Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Banko great guy & Smart. , REINALDO ENRIQUE RIVERA RAMOS
Apr 07, 2021 -

Lexus of Pembroke Pines responded

Your confidence in our team means the absolute world to us! Thank you for trusting Lexus of Pembroke Pines with your business, and happy driving!

Apr 07, 2021 -

Donnie & Adam responded

donaldlawhon@yahoo.com

April 07, 2021

I will never use this dealership again Not only that I I will never use this dealership again Not only that I had to come on Sunday and learn that part is not available and was told that will get a follo More

by AlexS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Apr 22, 2021 -

Lexus of Pembroke Pines responded

Alex, we expect the best for our guests, and I am sorry that we fell short of our high standards during your service. I will be sure to share this feedback with the team in order to ensure that we provide more meticulous, satisfactory service in the future. I understand that we have lost your confidence, but if there is anything I can do to assist you, please give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 07, 2021

I’ve been coming to Lexus of Pembroke Pines for over 5 years and I am very pleased with the service. My experience has been great and looking forward to many more years. More

by JENNIFERMIRANDA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre - Service Dept.
Apr 07, 2021 -

Lexus of Pembroke Pines responded

Jennifer, we are so grateful for your years of business! Thank you for your confidence in Lexus of Pembroke Pines, it is always a pleasure to assist you. Safe travels until we see you next!

April 07, 2021

Service rep. Andre did a great job to get my vehicle service and me on my way to work. Andre is one of the reason I purchased another Lexus. Any time I have an issue, Andre always find a way to handle i More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Apr 07, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Andre and Lexus of Pembroke Pines! We are thrilled that you are always so well taken care of and we look forward to seeing you next time.

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