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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,479 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,479 reviews

April 10, 2021

Worked with Richard in sales he is the BEST. He was patient with me and had a pretty good sense of humor. Happy with my purchase. More

by tjkromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Richard took good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 10, 2021

Jeremy is the real MVP over at Lexus of Pembroke Pines. He goes over & beyond to make the customers happy not only with me but in General he’s just a Straight shooter More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! Jeremy is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 10, 2021

Even do it was my third time visiting this dealer thinks didn’t went good until Mr Isidro shows up for help, thanks him I had a great experience as a customer, finally. More

by wrconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro García
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Apr 14, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us this review and feedback. We are grateful that you gave us another chance to impress you here, and we will certainly let Isidro know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 09, 2021

Great service as always. Had a small issues with my new car. It was brought in for check up - that went quickly and resolved. Best service More

by HYBRIDMEDIA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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Apr 09, 2021 -

Lexus of Pembroke Pines responded

It means a lot that you would say we have the best service. Thank you for being a great Lexus of Pembroke Pines customer! We look forward to our continued relationship.

April 09, 2021

This is a great lexus dealership! They offer great service! I had no issues getting my car serviced they offer fair prices and customer service is excellent! More

by nyika_316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sébastian Mejia
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Apr 09, 2021 -

Lexus of Pembroke Pines responded

Thank you for your business and excellent review! It means a lot to hear that you are a happy customer and we look forward to assisting you next time at Lexus of Pembroke Pines.

April 09, 2021

We been leasing all 4 of our cars through Sammy. He’s easy to reach and always is prompt about returning our calls and answering any questions we may have. He’s personable and professional and we know we More

by Sbcook109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Apr 09, 2021 -

Lexus of Pembroke Pines responded

Thank you for stopping by to share this excellent feedback about Sammy and Carlos! We are so happy to hear that you've had great experiences with both our sales and service teams and we appreciate your repeat business See you next time at Lexus of Pembroke Pines!

April 09, 2021

Scheduled appt previous evening on website for 4/9/21 9:45am. Left vehicle at service location, received yellow ticket for diagnostics check/safety check. Waited in cafe. Car was not finished until 3pm. More

by rjsamp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
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Apr 29, 2021 -

Lexus of Pembroke Pines responded

It sounds like there may have been a miscommunication here regarding your appointment, and I sincerely apologize for the inconvenience. I would be more than willing to speak with you directly about what happened and ensure we clear up any confusion. Please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 09, 2021

Attended me in a timely and courteous manner. Kept appointment time and expected time of repairs. Expeditiously delivered clean car without inconvenience or unexpected surprises. More

by ROBERT.SKINNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2021 -

Lexus of Pembroke Pines responded

Hi Robert - thanks for leaving Lexus of Pembroke Pines a review! We're grateful for your confidence in us to get the job done!

April 09, 2021

Staff was excellent. My service advisor was very attentive in addressing my concerns. The work was if high quality. Work was done in a timely manner. More

by gevans48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stiegle
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Apr 09, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting us to get the job done! We look forward to taking care of you during your next visit to Lexus of Pembroke Pines!

April 09, 2021

Very pleased with the attitude,, attention, and service, I received yesterday at your Pines location. Only suggestion is make news available on TV in waiting room. More

by BARBAW456
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Apr 09, 2021 -

Lexus of Pembroke Pines responded

Thank you for your positive feedback, as well as your constructive suggestion. We appreciate your business and hope to see you back at. Lexus of Pembroke Pines in the future!

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