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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,481 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,481 reviews

April 11, 2021

Mr Amaro was pleasant, knowledgeable and professional when I received the service on my car. I would recommend the service center at Lexus of Pembroke Pines. More

by JBK0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 12, 2021 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a review! It is great to hear that our team was so helpful during your service visit!

April 11, 2021

Management and staff very friendly. Honest and credible salesman Daren. Clean showroom. Would recommend friends and family. I switched from Acura due to increase in pricing and poor management. Unethical More

by Vlasner55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Apr 12, 2021 -

Lexus of Pembroke Pines responded

Your feedback means so much to us! We're thrilled to hear that Daren made the right impression during your visit to Lexus of Pembroke Pines and we look forward to taking care of you next time!

April 11, 2021

I have never experienced a purchase situation like i had at your dealership. Exemplary professionalism,every associate we encountered went the extra mile to explain how everything worked. Cannot, still be More

by BILLYMOOSANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Lexus of Pembroke Pines responded

Thank you, Billy, for leaving us a review. We're glad to hear that our team took care of you and we look forward to your next visit to Lexus of Pembroke Pines!

April 10, 2021

Lexus of Pembroke Pines always has great service and great customer service! From getting an awesome deal for my car to always receiving excellent service, Lexus of Pembroke Pines has lead the way! More

by emani.e.christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irv Smith
Apr 12, 2021 -

Lexus of Pembroke Pines responded

Emani, thank you for taking the time to leave us a review! We couldn't be happier to hear that you always have a great experience working with our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We look forward to your next visit!

April 10, 2021

Lexus of Pembroke Pines Service Department is awesome! From the check in until I picked up my vehicle. I felt safe with COVID guidelines in place More

by TLAW2045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 10, 2021

Moez Sachedina (Finance) and Patrick Hew (Sales) are the perfect combination, if you need a new Lexus, this people are the go to, pay them a visit and you won’t regret it, smoothest buy ever... More

by leoamartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez Sachedina
Apr 12, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Moez and Patrick both took good care of you here at Lexus of Pembroke Pines, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your new Lexus!

April 10, 2021

Thomas la persona que me contacto fue excelente conmigo, y Lorena la vendedora tuvo un trato muy profesional, nunca me sentí obligada, y el financista también una persona muy educada y profesional. Gracias More

by Luimeca13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Lexus of Pembroke Pines responded

Gracias por el comentario! Nos da mucho gusto oír que tuvo una buena experiencia de compra trabajando con Thomas y Lorena. Felicidades por su vehículo nuevo y disfrútalo! Apreciamos la oportunidad y esperamos volver a verle en Lexus of Pembroke Pines!

Apr 13, 2021 -

Luimeca13 responded

🙏🏽♥️

May 10, 2021 -

Luimeca13 responded

Very nice service!

April 10, 2021

Worst service ever. Everyone is always on lunch. Unable to speak to a management person. Took 3 weeks to fix bumper and still no truck. . I have repeatedly tried to speak to management in regards to my tru More

by DMARCUS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel and Nick
Apr 29, 2021 -

Lexus of Pembroke Pines responded

We strive to provide exceptional customer service, so it is very concerning to see your feedback. We would like to discuss your concerns with you personally but are unable to find you in our system with the name provided on the review. If you could, please contact me at (954)443-2770 so that we may discuss your repairs and rectify any concerns you may have.

April 10, 2021

Fenomenal Service. Isidro Garcia, a service consultant, and the Lexus coorporation has gained my trust when it comes to take care of my ride. See you during my next visit. More

by JDP6_9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Apr 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Isidro took good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 10, 2021

Service was good and thorough, the issue was resolved in a timely manner. Rod our service advisor kept closely informed of the progress of the corrective repairs. More

by G.Lostal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Apr 13, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that Rod and the team could deliver a five-star service experience! Thank you for choosing Lexus of Pembroke Pines, we hope to see you again.

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