Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,492 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,492 reviews

April 17, 2021

Mohammed went above and beyond. He was great. He was able to deliver the car to my house and filled up the gas tank for me. More

by DPEREZ50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Apr 19, 2021 -

Lexus of Pembroke Pines responded

It makes us smile to hear about your experience working with Mohammed. Thank you so much for trusting Lexus of Pembroke Pines with this purchase! We hope that you absolutely love your new vehicle.

April 17, 2021

It’s always great to come and get everything taken care of in the perfect way. Jeremy was wonderful and took full care of my car! Thank you very much! More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Jeremy know that you appreciate his help. We look forward to your next visit!

Dec 08, 2022 -

Happy responded

Adam was great in assisting me with my service appointment. In and out in an hour and a half! I love my Volvo and will definitely be purchasing another one.

April 17, 2021

Jeremy is a one of a kind service advisor, you are in and out quick, and he is very knowledgeable, always offering extra services needed. Jose More

by jzekeira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Pembroke Pines responded

Jose, thank you for your continued business and your confidence in Jeremy! We look forward to seeing you next time at Lexus of Pembroke Pines.

April 17, 2021

Superb customer service provided by every employee who interacted with me directly. The work was done in less time than promised and car was washed. More

by LIPILYN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Apr 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 17, 2021

Jeremy Rivera is a very exceptional and dedicated Service Advisor whose opinion I highly respect and trust, he always meets all my expectations of a great advisor. As I stated before this employee is an as More

by Maria Catalano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Cozar is an outstanding Service Technician!
Apr 19, 2021 -

Lexus of Pembroke Pines responded

Maria, thank you for taking the time to leave us a review! We couldn't be happier to hear that Jeremy, Eddy, and Scott all provided the exceptional service we pride ourselves on here at Lexus of Pembroke Pines, and we will certainly let them know that you appreciate their help. We look forward to your next visit!

April 17, 2021

Every thing they said they would do they did very professional I have no complaints from the pickup person to the service rep Jeremy Rivera More

by MARENYA
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Pembroke Pines responded

Professional service is our goal so we are delighted to see this feedback. Thank you so much for reviewing Lexus of Pembroke Pines and mentioning Jeremy! We look forward to your next visit.

April 17, 2021

Excellent service very nice atmosphere very clean had a nice coffe while I wait will be coming back and will recommend friends and family to the dealer More

by ALEX8BARBOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Pembroke Pines responded

It means a lot that you will recommend our team to friends and family! Thank you for your business and your kind review of Lexus of Pembroke Pines. See you next time!

April 17, 2021

From the time I drove in and handed my keys to the service department. They polite and professional. They were informative on all areas . Thanks More

by RICNWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to hear that our team delivered the high level of service and care we expect for our guests! Thank you for choosing Lexus of Pembroke Pines and sharing your kind comments. Drive safely!

April 17, 2021

My appointment was efficient and on time. The waiting time was excellent and the cafe was very convenient. I was pleased to receive my car backed washed. More

by susanfern1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Lexus of Pembroke Pines responded

Susan, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 17, 2021

We did not get a copy of the lease agreement after signing. We had to call to request it the following day.. It did not reflect the value we was quoted. There was some deception. More

by ELAINE5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Apr 19, 2021 -

Lexus of Pembroke Pines responded

Elaine - I'm so sorry for the mix-up here. While I can assure you that this wasn't intentional, I understand your concern. Would you please call me when you have a free moment? I would appreciate the chance to speak with you directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

...
1201
...