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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,779 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,779 reviews

January 11, 2025

Kawain Swaby helped me find the car I needed. He is knowledgeable and very professional. Highly recommended him More

by Imv
Recommend Dealer
Yes
Employees Worked With
Kawain Swaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Kawain provided knowledgeable and professional service at Lexus of Pembroke Pines. Thank you for the recommendation, and we hope you're enjoying your new car!

January 11, 2025

Overall experience was way better this time around with Kawain, Jorge (manager) and the other Jorge (business manager). We’re so pleased. More

by fernand_1101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kawain Swaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge (Business Manager)
Jan 13, 2025 -

Lexus of Pembroke Pines responded

Fernand, we're delighted to hear that Kawain and both Jorges made your experience at Lexus of Pembroke Pines a great one. Thank you for sharing your satisfaction with us!

January 11, 2025

Alejandro was amazing. I’m happy with my new vehicle and the price I paid out the door. I would definitely recommend Lexus of Pembroke Pines and will let everyone know to g More

by natalie060505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lexus of Pembroke Pines responded

Natalie, we're delighted to hear that Alejandro provided you with an amazing experience at Lexus of Pembroke Pines! Thank you for recommending us and enjoy your new vehicle!

January 11, 2025

I must say hassle free and very relax during the purchase. I highly recommend this dealership. More

by bmills67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hex
Jan 13, 2025 -

Lexus of Pembroke Pines responded

We love to hear it! Thank you for recommending Lexus of Pembroke Pines.

January 11, 2025

Jeff Hernandez is the reason i own a lexus and keep returning. his care and level of service are superb. Once i arrive, i know everything will be handled properly and efficiently. thank you Jeff! More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeff hernandez... why is he not listed?
Jan 13, 2025 -

Lexus of Pembroke Pines responded

Charlotte, we're delighted to hear that Jeff's exceptional service keeps you coming back to Lexus of Pembroke Pines. Thank you for your continued trust and support!

January 11, 2025

José Amaro was excellent! He is a professional with superb customer service skills. Highly recommend. Him! More

by RLOPEZ6028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
Jan 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that José provided you with excellent service at Lexus of Pembroke Pines! Thank you for the recommendation, and we look forward to serving you again in the future.

January 11, 2025

Really disappointed with how lease buy outs work, and the additional fees added. Basically zero rewards for being a 15+ year customer. More

by ACABALLERO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kazi Sofian
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia De Cespedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Upfront pricing for a smooth buying process which made things less stressful. Car was ready upon arrival and quick signing. More

by Sylkia15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that the upfront pricing and smooth process made your experience stress-free at Lexus of Pembroke Pines. Thank you for choosing us, and enjoy your new car!

January 10, 2025

Friendly advisor. Reasonable time to do the service. Waiting area is small but comfortable. All good. More

by martinhoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefferey Hernandez
Jan 10, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear you had a positive experience with our team at Lexus of Pembroke Pines. Thank you for your feedback and support!

January 10, 2025

Thank you Lorena for the follow up and for resolving my inquiry. Again, above and beyond expectations. Although we are 70 miles from Lexus of Pembroke Pines I would and will recommend your dealership. More

by phillip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Lorena exceeded your expectations and resolved your inquiry at Lexus of Pembroke Pines. Your recommendation means a lot, especially given the distance! Thank you for choosing us, Phillip!

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