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Lexus of Pembroke Pines
Pembroke Pines, FL
16,459 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,459 reviews
Verified Customer
October 27, 2021
Isidro is the best service agent there is. Always ahead in everything make the process always fast and easy. in everything make the process always fast and easy. More
by PROQUINP
October 27, 2021
Friendly knowledgeable staff. Very nice dealership, clean, well maintained. I had routine maintenance done on my NX300 F sport; John was great, a pleasure to do business with. My car is perfect. I co clean, well maintained. I had routine maintenance done on my NX300 F sport; John was great, a pleasure to do business with. My car is perfect. I couldn't be happier with the entire experience. Thanks! More
by Marion
October 27, 2021
I have never been treated like this Lexus dealer. They are the very best. Honestly are the very best. Honestly More
by JONEPAYA
Employees Worked With
October 27, 2021
My gate key fob and a charger were removed from my car and I was originally told I’d have to return to the dealership to retrieve them. After numerous calls and finally a call to my previous SA I received and I was originally told I’d have to return to the dealership to retrieve them. After numerous calls and finally a call to my previous SA I received a call and was given an explanation that they fell out of the car(which anyone knows that is NOT possible). The key fob is left in the cup holder as it’s the only way to enter my gate. Also, my purse which was tucked away appeared to have been looked through as all of my cc were loose inside the purse instead of inside the cc holder. I’m very dissatisfied with LOPP and will be monitoring my cc activity for suspicious activity. This entire visit was very suspect. How does a key fob fall out of a cars cup holder? Or a car charger???? A purse tucked away rambled through. More
by JOI_LEWIS76
October 26, 2021
Went in for tire issue. Called ahead and set it up. Arrived when stated but still had to wait. Got the car into the queue for service and they called to tell me that the tire had to be replaced. Immedi Arrived when stated but still had to wait. Got the car into the queue for service and they called to tell me that the tire had to be replaced. Immediately authorized and was told no more than 30 mins. Nearly 1.5 hours later got my car back. Had to enquire multiple times as to why. Apparently no one told the service crew to change the tire, despite someone calling me to specifically ask for authorization and it was immediately given. Getting information was impossible until my service agent came back from lunch. Complete communications failure. More
by zaxe
Employees Worked With
Jeff Hernandez
October 26, 2021
Courteous as usual, service took a little longer this time, keeps client updated of work time, keeps client updated of work More
by LORIPEREZ727
