Lexus of North Miami - Service Center

On Saturday afternoon, Feb 9 2013, I drove my '07 Lexus ES 350 To Lexus of North Miami to have a blown low beam headlamp replaced. The shop was busy and Mr Hamedani explained that there would be a 6 Lexus ES 350 To Lexus of North Miami to have a blown low beam headlamp replaced. The shop was busy and Mr Hamedani explained that there would be a 60 to 90 minute wait. About 75 minutes later my car was ready. I was charged $ 215.25 for the part and labor (1 hour) charge of $ 140.00. I cannot understand why it would take 1 hour to change one headlamp. More

I love getting my car service here. In fact I have moved to another county and still come because of Bobby, he is very professional and nice. to another county and still come because of Bobby, he is very professional and nice. More

I've been a customer of this Lexus Dealer back when they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like they were located at 441. Ever since I have Leased 5 cars and I keep recommending this dealership to family and friends. Going to this dealer is like going home, friendly, comfortable and professional service. My sales Agent, Erik Madsen, knows his merchandise well and therefore when you take delivery of your car, very patiently spends the time necessary to show you how everything works. You get the feeling that you're dealing with an old honest friend. He will go out of his way to help. Harvey Gonzalez my service consultant, handles reception of my car when service is needed, and you can tell he has been well trained to provide the best customer service. Then there a couple of "devils". They are Barbara Angelopoulos and Ron Martin. I call the "devils" (in a nice way) because they are so smart working the numbers, no matter if you were just "browsing" for a car that day, they will make it happen and get you into a car within your budget. Do you have any doubts of going to Lexus Of North Miami? More

I enjoy it when I take my car to the service. They receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I ca receive my car as soon I get to the dealer, then they have a nice cafeteria to have my coffe for free, there is a shop with beautiful things and I can enjoy the spa for a complimentary service if my car is going to be in the service for less than two hours or they give me a nice loan car if the service is longer.. Super nice experience every time I go!!! More

customer attention has been always great ,bought car 2 months ago ,3rd car bought here bobby,erica,matthew,and Jaime are a credit to the dealership ,but had a horrible detailing of car ,bobby and jaime, months ago ,3rd car bought here bobby,erica,matthew,and Jaime are a credit to the dealership ,but had a horrible detailing of car ,bobby and jaime,notified and received satisfaction of problem ......thanks to bobby and jaime More

5000 mile maintenance was quick and convenient. Pleasant experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and dri experience and all taken care of at no charge. Drive up, register and head to coffee shop while service performed and car washed. Completed and driving out in 90 minutes. Thanks for attentive service and respecting my valuable time. Only way to improve is to have more availability for mani or pedi while you wait - thank you! More

The Dealership is a pleasure to deal with. That includes The Dealership is a pleasure to deal with. That includes every aspect from sales to service. This is one of the top Dealerships in the USA on every The Dealership is a pleasure to deal with. That includes every aspect from sales to service. This is one of the top Dealerships in the USA on every level. More

I always enjoy coming to the North Miami Lexus Dealership and appreciated the complimentary vehicle while mine was being serviced. Though it does have a tendency to get very busy, by booking an appointment y and appreciated the complimentary vehicle while mine was being serviced. Though it does have a tendency to get very busy, by booking an appointment you can minimize the time spent waiting. I like the upfront discussion when reviewing alternative solutions to maintenance upkeep on my vehicle. I would have liked to have talked to someone directly when I picked up my vehicle about the issues noted on the receipt that showed I was required to have certain items taken care of -- though I did place a follow-up call and received the answers. Overall, a very nice dealership with an abundance of amenities for the Lexus owner. More

Getting my car serviced is always smooth. my service guy is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! More

Service was excellent. Chris is always friendly and is very knowledgeable. The appointmenes are very easy to get and they always try to get the car serviced as quickly as possible. I would strongly reco very knowledgeable. The appointmenes are very easy to get and they always try to get the car serviced as quickly as possible. I would strongly recommend Lexus of North Miami. More