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Lexus of North Miami - Service Center

North Miami, FL

4.5
970 Reviews

970 Reviews of Lexus of North Miami - Service Center

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January 17, 2025

Exelente servicio y buen trato a los clientes,con mucho profecionalismo quede muy satisfecha gracias More

by Missuniverso30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lexus of North Miami responded

Nos alegra saber que quedó satisfecha con el servicio y profesionalismo de nuestro equipo en Lexus of North Miami. Gracias por compartir su experiencia!

January 17, 2025

always excellent service! i didn’t have to wait long and service was done much faster than expected More

by spin2bfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Your feedback is much appreciated! Thank you for supporting Lexus of North Miami.

January 17, 2025

They put 39 tire pressure when needs to be 32-33 l got scared that tires can be blown They forgot window washer to put in the car More

by savelyfurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for bringing this to our attention. We apologize for the oversight, as we strive to ensure all vehicles are serviced correctly. Please feel free to reach out so we can address these concerns directly and make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 16, 2025

My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I w More

by anthenisia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Lexus of North Miami responded

We're delighted to hear that your service appointment was seamless at Lexus of North Miami! Our team strives to make every visit as efficient and informative as possible. Thank you for sharing your experience with us!

January 15, 2025

The service is always reasonably priced, and they offer free coffee and snacks. My car feels like new again. More

by grivera10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 16, 2025 -

Lexus of North Miami responded

We're delighted to hear that you enjoyed the service and amenities at Lexus of North Miami! It's great to know your car feels like new again. Thank you for choosing us, and we look forward to serving you in the future!

January 14, 2025

So thorough and so thoughtful . They make you feel important. Everyone takes their time and doesn’t rush. More

by demochaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of North Miami responded

Demochaz, we're delighted to hear that you felt valued and well taken care of at Lexus of North Miami. Thank you for sharing your experience with us!

January 14, 2025

I love the fact that it’s is clean and the people who work there is nice and the service is great More

by ecclestonlisa72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of North Miami responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of North Miami!

January 14, 2025

Always Great ! They took care of my car right away, love the service at your location More

by ROXANA Campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of North Miami responded

Roxana, thank you for stopping by to leave Lexus of North Miami a wonderful review!

January 14, 2025

Very clear the explanations what was going to be done to the car and how much was going to cost. Waiting area comfortable. More

by jtabacinic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear that the explanations were clear and that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again in the future!

January 13, 2025

I am completely satisfied with the 10+ years of the excellent service in the Auto service maintenance department at Lexus of North Miami. It is the most determining factor whether or not I would buy an More

by Marlon S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
Jan 13, 2025 -

Lexus of North Miami responded

Marlon, thank you for your loyalty and kind words about our service team at Lexus of North Miami! We're delighted to know that we've been able to keep your vehicle feeling brand new over the years. Looking forward to continuing this excellent relationship with you!

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