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Lexus of North Miami - Service Center

North Miami, FL

4.3
355 Reviews

355 Reviews of Lexus of North Miami - Service Center

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February 27, 2018

Excellent Service Always professional and courteous. Class Act Service Manager and Staff. Service Manager Ed and Service Advisor Javel are very personable and make sure More

by 07lexus250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My Service Advisor Javel is AWESOME.
February 15, 2018

Very knowledgeable and made me feel comfortable Great service . Very easy in and out !! And very knowageable! Made me feel comfortable and made me feel welcomed as always! My family loves Richard More

by Janethowell13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard service North Miami Beach
February 12, 2018

Great Customer Service I love coming here! My rep Bobbi always answers any questions I have and is always professional and helpful! I enjoy relaxing in the cafe while waitin More

by Fernygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2018

I am so so happy that I used LEXUS...the repair was done to My service advisor was just terrific..She is full of personality, and very caring..I just love her. The bottom line she continued to advise me and ma More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle MCcartney
February 08, 2018

Always provides excellent service ! We feel taken care of ! Loved the service that was provided when I needed my car serviced ! I chose to come in at 730 am ! I could wait the hour that was needed or use a loa More

by Lynn Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Sumner
February 07, 2018

Had un-anticipated issue arise My service advisor (Jevel) handled a unexpected issue w/ my vehicle professionally & courteously. He resolved my problem fully & in a timely fashion. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jevel
January 26, 2018

Ist level maintenance I have one complaint regarding my service experience. After the mechanic completed my oil change and tire rotation. The car was returned to me half wa More

by swelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2018

Courteous and professional Communicated properly, kept, informed and a small hassle at the beginning because I didn’t have the insurance. That created an unnecessary delay. I wi More

by Hannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the driver, very good
January 16, 2018

Repairs were done quickly with great aeevice Zoe In the collision Department at North Miami Lexus was great. I highly recommend North Miami Lexus In Florida. I would look for her again More

by Susie north niami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe from collision department at NM Lexus
January 11, 2018

Very good experience I went in for my regular maintenance. Staff was courteous and helpful. I was able to use the gym and massage chair. Very pleasant. My time was well sp More

by Dcherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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