Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,164 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,164 reviews
October 16, 2024
Awful experience at Lexus North Miami. I was interested in a GX 550 they had on the way, and they asked me to put down a $5,000 deposit to secure it, which felt high, but I agreed and paid I was interested in a GX 550 they had on the way, and they asked me to put down a $5,000 deposit to secure it, which felt high, but I agreed and paid right away. To my surprise, they sold the car to someone else, claiming they got a cash offer, even though I had already made the deposit. This kind of thing is unfortunately typical of Miami dealerships. I stopped searching for other cars, thinking I had this one locked in, only to be left hanging. It’s the kind of move that shows poor management—trying to be slick but ultimately ruining their own reputation. Not only will I never buy from them again, but I’ll make sure to share my experience every time someone asks about this dealership. If they think these tactics are smart business, they’re dead wrong. All they’re doing is hurting their sales team and pushing away loyal customers. Lexus North Miami needs to clean up their act, or they’ll keep losing business for good. More
by Carlos Bernoti
October 16, 2024
Very professional systematic and understanding. They will try to fully satisfy you with your purchase and advise the best possible options. They will try to fully satisfy you with your purchase and advise the best possible options. More
by kamalshahid226
Verified CustomerEmployees Worked With
October 16, 2024
Great help and went out of their way to get it done with minimal hastle minimal hastle More
by ggotfried
Employees Worked With
Other Employees :
Juan Dominguez
October 16, 2024
Great customer service and support. The service is always superb. My service provider Benny was very friendly, and knowledgeable about the services. The service is always superb. My service provider Benny was very friendly, and knowledgeable about the services. More
by erickacharles31
Employees Worked With
Benny
October 16, 2024
The salesman was helpful he listened to me gave me suggestions and options very professional suggestions and options very professional More
by BLAKEJACINTA
October 16, 2024
Great communication from my service writer this place do really take care of the customers really take care of the customers More
by DRILOU1
Employees Worked With
October 16, 2024
Erick service guy is very profesional and helpful. He explained to me all my car needs. He explained to me all my car needs. More
by mivajun
Employees Worked With
October 15, 2024
The adviser won’t consider to check the car or give time to diagnose the problem. I been with the dealer over 14 years and I have 3 car. He doesn’t try to see who is the client or give some attention the to diagnose the problem. I been with the dealer over 14 years and I have 3 car. He doesn’t try to see who is the client or give some attention the way other advisers done for me with all years. He’s a new and doesn’t know how he deal with loyal customer. Very disappointed and left the dealer upset and unsatisfied. More
by oceanfrontblue
October 15, 2024
I’d like to give a huge shout out to my salesperson Alex! I came into Lexus just to browse and ended up actually purchasing a vehicle. Alex was patient and listened to all of my needs and concerns. Lexus of I came into Lexus just to browse and ended up actually purchasing a vehicle. Alex was patient and listened to all of my needs and concerns. Lexus of NM is def a 10/10 and I highly recommend More
by dionne shackelford
