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Lexus of North Miami
North Miami, FL
2,906 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,906 reviews
September 14, 2023
Danielle is a professional, Friendly, always available and very supportive sales person. She helped me during the purchase as well as after. and very supportive sales person. She helped me during the purchase as well as after. More
by Hashimy
Employees Worked With
September 14, 2023
Great environment, they understood my concerns and ai got my beautiful car.Thanks to all got my beautiful car.Thanks to all More
by PATTY
September 13, 2023
I was very pleased with Denis’s customer focus and professionalism. Arriving at the showroom on Friday at 2:30 just to look at the car (without intending to buy it) and leaving with the car on the sam professionalism. Arriving at the showroom on Friday at 2:30 just to look at the car (without intending to buy it) and leaving with the car on the same day - this is my first such experience. Which I’m very happy about. The car really met all expectations. I have been using Lexus cars for 15 years. The service at your dealership was very good. I would like to believe that the warranty service will also be the same. More
by natali
September 13, 2023
I used to dread having to look for a new lease because I always felt cheated at the dealerships, but this time it was very different thanks to Cesar's expertise, knowledge and patience. I will have no hesit always felt cheated at the dealerships, but this time it was very different thanks to Cesar's expertise, knowledge and patience. I will have no hesitation recommending him to my family and friends who might be interested in a new Lexus. Great service and attention!! More
by isaact64
Employees Worked With
September 10, 2023
Very personal and experienced individual he strived to perfection. I bought from Cesar 5 Lexus cars and hope to continue in future. He has integrity and respect. perfection. I bought from Cesar 5 Lexus cars and hope to continue in future. He has integrity and respect. More
by ivandezelic
Employees Worked With
September 09, 2023
The initial salesman I encountered was very responsive and amenable to my requests. However, his Sales Director was too aggressive, curt and unwilling to negotiate on the price. Because if his demeanor an and amenable to my requests. However, his Sales Director was too aggressive, curt and unwilling to negotiate on the price. Because if his demeanor and overall pricing inflexibility,I walked away and purchased a 2022 Lexus 350 Sport at a dealership that was far more personable and respectful! My interaction with this dealership made my car buying experience far less dreadful. More
by rwalker.wren
Employees Worked With
September 07, 2023
Absolute rip off! This is worse than old school car xxxxxxxx of screwing the customer. Lies from salesman right to management. Non responsive, inept certification proc This is worse than old school car xxxxxxxx of screwing the customer. Lies from salesman right to management. Non responsive, inept certification process and they cover up damaged vehicles and lie about their condition and do not disclose. Check BBB too, same complaints and not one response from this dealership. More
by onholdinc
August 27, 2023
Anna is a professional, knowledgeable and client-oriented sales associate, I would recommend her services. sales associate, I would recommend her services. More
by Natalia
Employees Worked With
August 25, 2023
Ana is a responsive and attentive professional. She provides information quickly and simplifies the customer experience. She provides information quickly and simplifies the customer experience. More
by Amnetstations
August 25, 2023
Worse customer service ever, at least Ramon Cabrera, that was very bad. Always taking forever to as see any questions I have… making lots of mistakes on the deal agreed, causing overcharges etc… also asked h was very bad. Always taking forever to as see any questions I have… making lots of mistakes on the deal agreed, causing overcharges etc… also asked him inúmeras times for a specific service, he always said yes and ok for my requests ( always with delay), and after 3 hours waits for the service to be done, it was completely NOT WHAT I ASKED FOR… definitely worse sales person and costumer service aver… dealer and/or sales person! Very bad experience. Will never refer to anyone! More
by Dbobmoura
