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Lexus of North Miami

North Miami, FL

4.6
4,237 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,237 reviews

August 25, 2025

did not complete service as expected. asked to come back. not very professional and sloppy work More

by mlichy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ronni
Aug 25, 2025 -

Lexus of North Miami responded

I understand that you're frustrated and I would like to see what I can do to improve your experience. If you're willing to talk, please reach me at the number listed here. I hope to hear from you soon. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

August 24, 2025

Lexus of NMB has been my dealership for at least 10 years and has never let me down once. Whether it is the knowledgeable staff at the service department, or the friendly people at the lease department, they More

by jackrobertojalvo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lexus of North Miami responded

Thank you! We appreciate your loyalty over the past 10 years and your kind feedback about our team at Lexus of North Miami. We look forward to continuing to support you and ensure you have great experiences ahead. See you next time! Safe travels!

August 24, 2025

Roni is always attentive and helpful my gratitude to him for making the process of maintaining the car easy ✨ More

by jripstein8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RONI
Aug 26, 2025 -

Lexus of North Miami responded

We are pleased to read your stellar review of Roni! Thank you for choosing Lexus of North Miami and for sharing your experience. Have a great day!

August 24, 2025

Barry service was great, staff is very friendly even the delivery driver and service advisor. This is why I keep coming back to Lexus. I will never buy another car that’s not a Lexus More

by WALLY166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lexus of North Miami responded

We are excited to hear that Barry and the team over at Lexus of North Miami have earned your loyal business! We look forward to seeing you again down the road!

August 24, 2025

Excellent service in timely manner. Always having a great advice and fast service. Truly appreciate it More

by aslretter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lexus of North Miami responded

We are grateful for your feedback! Thank you for choosing Lexus of North Miami and we hope to see you again soon.

August 24, 2025

Terry was incredible to work with - he made the process so easy. Although I drove 5+ hours to get to the dealership it was definitely worth it. I love the car too! I will recommend Terry and Lexus of North More

by MFNJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lexus of North Miami responded

Thank you for making the long trip to visit us! We're thrilled Terry made your experience smooth and rewarding. We appreciate your recommendation and hope you enjoy your new car. Safe travels from Lexus of North Miami!

August 24, 2025

I have always gotten great service here but my last 3-4 visits with Jonathan have been excellent More

by DONNAMILFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 26, 2025 -

Lexus of North Miami responded

We really appreciate you taking the time to leave this awesome review for Jonathan and Lexus of North Miami!

August 23, 2025

As a long time Lexus Customer, the service is consistent and easy. The only thing that has declined significantly is the customer service with the reservations team and cashiers. It’s as if they hate their More

by angie.m.solis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback and for being a loyal customer here at Lexus of North Miami. We are sorry to hear about your recent experience with our team. We will be sure to address this internally. If there is anything we can do to make things right or if you'd like to share any further details, please let us know.

August 23, 2025

Ernez had my car ready when I arrived. Signing took 20 minutes and I was on my way. I will continue to make the 5 hour drive to buy my cars from Lexus of North Miami 😊 More

by Yirayma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lexus of North Miami responded

Yirayma, we appreciate your loyalty and the 5-hour drive to Lexus of North Miami! We're thrilled Ernez made the process quick and smooth. Safe travels!

August 23, 2025

From the moment I arrived at the Lexus dealership, my car-buying experience was excellent. Luke was the one who helped me, and he was outstanding—professional, attentive, and always willing to answer all More

by lainyhrndz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Lexus of North Miami responded

Thank you so much for the glowing review! We're delighted to hear that Luke made your car-buying experience smooth and pressure-free. We truly appreciate your recommendation and congratulations on your new car! —Lexus of North Miami

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