Back

Lexus of North Miami

North Miami, FL

4.6
4,183 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 4,183 reviews

August 10, 2025

Shotty work on the front bumper of the used IS300 I bought. Once I got home i noticed the gap between the bumper and fender. Then noticed the plastic on the bumper is cracked. Also the two front tires More

by jbscroggins21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lev Bargraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the issues with your IS300. We strive for high standards in our certified vehicles and it's clear we fell short here. Please reach out so we can address these concerns directly and make things right for you. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

August 10, 2025

Very efficient and the waiting time was very acceptable. Amenities are also excellent. Everything was efficient and modern. More

by dek0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us, dek0! We are pleased to hear that you enjoyed our efficient service, comfortable waiting time, and excellent amenities. See you next time at Lexus of North Miami!

August 10, 2025

Our salesman Efran was excellent. Gus Arcon is an amazing person. He made everything happen and a pleasure to deal with. And Todd at the end had us out very quickly. Lexus Of North Mi More

by ameyers20
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Ponce
Aug 12, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Efran, Gus, and Todd! WE appreciate your business, and we look forward to seeing you down the road. Until then, safe travels!

August 10, 2025

Made an appointment online for service, only to be told when I got there they had no record of my appointment. Even though I gave them my cell phone number, they contacted my girlfriend at her cell numb More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 11, 2025 -

Lexus of North Miami responded

We apologize for the inconvenience you experienced with your service appointment and communication mix-up. It's important to us that our processes are seamless, so we'll be looking into this matter further. We appreciate your feedback and would like to ensure a smoother experience in the future—please feel free to reach out if you'd like to discuss this more. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

August 09, 2025

Bobby is always personable and professional. I waited for my car to be serviced in the waiting area and once it was done, Bobby called and said, "you're car is ready." More

by mrwheeler30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Bobby and our service team. We'll pass along the kind words to him! See you next time at Lexus of North Miami!

August 08, 2025

You broke my ac vent on the left hand side of the pilot’s seat. More

by sarmientocarlota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025 -

Lexus of North Miami responded

I'm disappointed to see this review. It's my job to listen to our guests and assist in any way that I can. I'm going to look for your contact information, but would you please contact me at your earliest convenience? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

August 08, 2025

Always confident with the service I receive at Lexus North Miami. Bobbie is very thorough in his explanations of the services my car requires. Always a pleasant experience as I always wait in the custom More

by baskary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of North Miami responded

We love hearing that you’re always confident in our services and comfortable with Bobbie’s thorough explanations here at Lexus of North Miami. Thank you for your support!

August 08, 2025

Bobby is the greatest and is always receptive to my needs. He really cares about the customer More

by JBENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Lexus of North Miami responded

We are glad to hear that Bobby provided excellent service. Thanks for choosing Lexus of North Miami!

August 08, 2025

Bobby Rahmani is always very professional and has been taking very good care of our Lexus for over the past 14 years. Thanks again! More

by RAMON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Lexus of North Miami responded

Ramon, we are thrilled to hear that Bobby has made your experience so great for so many years! Your support means everything to us and we look forward to seeing you again in the future! -Lexus of North Miami

August 08, 2025

Our appointment was pleasant, on time. Jonathan is very friendly and knowledgeable , answer all the questions, and we are looking forward for many more years with Lexus. More

by nryaboy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 08, 2025 -

Lexus of North Miami responded

It’s awesome to hear Jonathan took such good care of you throughout your visit at Lexus of North Miami! We hope you and your Lexus have many great years together. See you next time!

...
62
...