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Lexus of North Miami

North Miami, FL

4.6
4,107 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,107 reviews

July 18, 2025

It was bad I hated the service my car still ran bad they made shame More

by JOSEPHJJANICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of North Miami responded

Joseph, this is not the feedback we hope to receive, and I'm very sorry if your recent service fell short of expectations. Please reach out directly if we can do anything to assist you further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 18, 2025

My car has been at the service center for about 10 days already, and no one can fix it. This is terrible. It’s the worst experience I’ve ever had with Lexus. More

by s.sergiyenko
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience, s.sergiyenko. We strive for timely and effective service, so it's concerning to learn that we've fallen short here. Please reach out when you can; I’d like the opportunity to assist further in resolving this issue. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 18, 2025

It's always a pleasure dealing with Bobby at Lexus of North Miami. He takes excellent care of us. More

by cheryl41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Jul 21, 2025 -

Lexus of North Miami responded

We really appreciate your confidence in Bobby! Thank you for choosing Lexus of North Miami and for sharing a positive review, Cheryl. Drive safely!

July 18, 2025

Service was simple the pickup the car and provider loaner. Great customer service was provided by the team More

by t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 21, 2025 -

Lexus of North Miami responded

Thank you for the great review! We appreciate your business here at Lexus of North Miami. Drive safely!

July 18, 2025

Sure! Here’s a concise and excellent review you can use: ⸻ I brought my Lexus NX 250 to Lexus of North Miami for regular maintenance, and the service More

by ADRIANFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jul 21, 2025 -

Lexus of North Miami responded

Adrian, thank you for sharing your positive feedback about Ronald and the team! We appreciate your business and are happy to have you as a customer at Lexus of North Miami.

July 18, 2025

Most of the service agents seemed not friendly and some of them could not even afford to smile. In toto, I find this dealership a non friendly oriented customer service. More

by GREGVIUDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Lexus of North Miami responded

Greg, thank you for sharing your honest feedback. We strive to create a welcoming environment, so it's disappointing to hear that this wasn't reflected. Your comments are valuable as we work on improving our customer service experience, and we hope you'll consider giving us another chance. Best, Ed Rubenfeld - Service Manager - 305-372-3747

July 18, 2025

Deena took care of us, and she gave us a very good service. She answer all our concerns and was fast and reliable More

by fannyh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deena
Jul 21, 2025 -

Lexus of North Miami responded

Fanny, thank you for the great review! We are thrilled to hear that Deena took such great care of you and earned your business. Thank you for choosing Lexus of North Miami!

July 18, 2025

Excelente servicio siempre atento a complacer las necesidades de su clientes y abierto a escuchar opiniones More

by Samirruiz2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lexus of North Miami responded

Gracias por sus excelentes comentarios, a nombre en especial de aquellos de nuestro equipo que le asistieron. Esperamos darles una cordial bienvenida a usted ya su auto en Lexus of North Miami!

July 18, 2025

5 Stars! Exceptional Remote Car Buying Experience at Lexus of North Miami I can’t say enough about my experience with Lexus of North Miami, especially cons More

by Farrukh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhan Suarez
Jul 21, 2025 -

Lexus of North Miami responded

Farrukh, we are honored to receive your recommendation of our work! Thank you for choosing Lexus of North Miami and sharing your support of Jhan, Amauri, and the team. We hope you are loving your new car!

July 18, 2025

I feel very happy with my Lexus 2025, it is a very good car for me. More

by luisdantes
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Lexus of North Miami responded

Thanks so much, Luis. It is great to hear that you are enjoying the Lexus, and we look forward to your next visit to Lexus of North Miami!

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