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Lexus of North Miami

North Miami, FL

4.6
4,820 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,820 reviews

March 25, 2026

The Service Center was great, especially Aidan, however their subtracter was horrible! I brought my 2023 RX 350 f sport to repair a scratched rim(covered by my insurance) It took 2 weeks for the repair to More

by harcher1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aidan
Mar 26, 2026 -

Lexus of North Miami responded

We’re sorry for the delays, but we're glad Aidan kept things moving at Lexus of North Miami. Your satisfaction is our priority, and we hope the car is now in top shape! We look forward to serving you again.

Mar 26, 2026 -

harcher1 responded

Rim repaired!

March 25, 2026

I just recently leased my fourth RX 350 and it is always a pleasure dealing with the dealership. Demetri is the best professional, always giving us his undivided attention and going beyond to make the deal More

by DIANEL5700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami and for sharing your awesome feedback about Demetri and Danielle! We’ll see you next time! Safe travels in your new Lexus RX 350, Diane!

March 25, 2026

I have been leasing here at lexsus north Miami for 10 years now and am very pleased with the service in the dealership as well as the service dept I always recommend this dealership to my friends and fam More

by irisklein7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Kamal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Mar 25, 2026 -

Lexus of North Miami responded

Thank you for being such a loyal customer over the past decade! We truly appreciate your recommendation and look forward to serving you and your loved ones for many more years. - The Team at Lexus of North Miami

March 25, 2026

Have been a customer for many years. Service is always good and efficient. Had a problem with my Bluetooth connection that needed troubleshooting--my service advisor Jonathan was able to More

by TROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Mar 25, 2026 -

Lexus of North Miami responded

We're so grateful for your continued trust over the years! It's wonderful to hear that Jonathan took great care of you and kept you informed every step of the way at Lexus of North Miami. See you next time!

March 25, 2026

Denis Shadrin is a true professional. He explained everything, showed us all the details, gave us time to make a decision, and offered the best possible terms. Danielle Marie Contaldi hel More

by Yuriy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Lexus of North Miami responded

Yuriy, we are proud to hear you had such a seamless experience with our team! We hope to see you again at Lexus of North Miami. Safe travels!

March 24, 2026

Had a great experience overall, nice-looking dealership, Isaac was great to work with, and we got the deal done. My only critique would be that the cashier area is very public and I would have preferred to More

by Miami305
Recommend Dealer
Yes
Employees Worked With
Isaac Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Lexus of North Miami responded

Thank you for sharing your feedback with us! We're glad to hear you had a positive experience with Isaac and our team. We'll take your feedback about the financing process into consideration as we work to improve. Safe travels from everyone at Lexus of North Miami!

March 24, 2026

A lot of employees standing around doing very little anddno exclusive waiting room or tv More

by asawbb
Workmanship
Recommend Dealer
Yes
Employees Worked With
None
Mar 25, 2026 -

Lexus of North Miami responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 23, 2026

Very good experience. We got the deal done . Would definitely return for my next car . More

by bmhx95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Lexus of North Miami responded

Thank you for reviewing Lexus of North Miami! It was so kind of you to share your experience!

March 23, 2026

Very fast moving environment! The girls were fantastic ! Overall happy with my experience.. thank you More

by QTSWEET6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelia Tejada
Mar 24, 2026 -

Lexus of North Miami responded

Thank you for sharing your positive feedback! We truly appreciated the opportunity to assist you here at Lexus of North Miami. Take care!

March 23, 2026

Staff was very cooperative and pleasant, it was a very good experience, thanks so much More

by DRJBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Mar 24, 2026 -

Lexus of North Miami responded

Your kind review warms our hearts! Thank you from the Lexus of North Miami Team.

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