Lexus of North Miami

I want to highlight andI thank customer service of Lexus of North Miami and especially Service Advisor Ronald for the excellent help! He was very responsive, we stayed tuned all the time till we get our car of North Miami and especially Service Advisor Ronald for the excellent help! He was very responsive, we stayed tuned all the time till we get our car back from the service. More

They made the purchase a fun and easy experience. I was in and out in the same afternoon. I was in and out in the same afternoon. More

Ronnie Campos has been my service writer for years. He understands service is about communication. He is knowledgeable, experienced and an exceptional professional asset to Lexus of North Miami. He understands service is about communication. He is knowledgeable, experienced and an exceptional professional asset to Lexus of North Miami. More

Harry was outstanding. He clearly explained available features before buying the car and taught me how to use them in my new car. He clearly explained available features before buying the car and taught me how to use them in my new car. More

Communication with sales person and financial team was superb. From the moment I paid the down payment to secure the Lexus that was coming directly from the factory overseas till it arrived at the dealers superb. From the moment I paid the down payment to secure the Lexus that was coming directly from the factory overseas till it arrived at the dealership, communication was key and Lexus of North Miami delivered beyond expectations. More

Bob calls me back few hours later with detail information and confirmed with me everything that was a high priority that needed to be done. and confirmed with me everything that was a high priority that needed to be done. More

It’s very unusual to give a positive review to a dealership, just simply because of a well-known assumption that they are just out for a buck. Unfortunately, I had to lower my score due to a manufac dealership, just simply because of a well-known assumption that they are just out for a buck. Unfortunately, I had to lower my score due to a manufacturer error. I can only assume this really has no bearing on Lexus of North Miami but my 2024RZ 300 E premium is missing the memory seat system. I have looked it up over the past 24 hours and everywhere it states that it is standard yet my particular car does not have it. With that being said, and realizing that is a big feature that if I had the opportunity to get another car that would have it, I would have done so, but I don’t even believe they were aware of it. However, with all that being said. Carlos was absolutely amazing. I live in Ocoee Florida near Orlando and had the entire experience through text and email and it was superbly done. I recommend Lexus of North Miami to anyone, but LONM, make sure you cover that all of the features are on the car before selling. More

Excellent experience purchasing remotely from dealership, despite distance within the state, communication was clear, process smooth, and delivery exceeded expectations. despite distance within the state, communication was clear, process smooth, and delivery exceeded expectations. More

This is my third vehicle with Lexus of North Miami. Each new experience surpasses the last. Velinet Hernandez was very professional and made the whole process quick and easy. Each new experience surpasses the last. Velinet Hernandez was very professional and made the whole process quick and easy. More

The service was excellent by all of the people in Lexus. Thank you for the lawyer and repairing my vehicle Thank you for the lawyer and repairing my vehicle More