Back

Lexus of North Miami

North Miami, FL

4.6
3,490 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,490 reviews

January 18, 2025

Greeted with friendliness . Given wait time & was texted when car was done. Lounge area comfortable & cafe a nice bonus. More

by fuscocathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear that our team made the process smooth and comfortable, and that you enjoyed the lounge area and cafe. We appreciate your feedback!

January 18, 2025

People are nice, place is nice, maybe need a TV to watch while waiting. The phone reception is bad so could have WiFi. The waiting time for the service was long as well. More

by pattyvalmorbida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 20, 2025 -

Lexus of North Miami responded

Patty, thanks for your feedback! We're glad you found our team and facility welcoming at Lexus of North Miami. We'll take note of your suggestions to improve the waiting experience in the future.

January 17, 2025

I had an outstanding experience with Jose Figueroa, Sales at N.Miami Lexus. From the very beginning, he made me feel welcomed and valued. Jose was knowledgeable, patient, and genuinely listened to my needs, More

by Sheila S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Sheila, we're delighted to hear that Jose provided such a welcoming and stress-free experience at Lexus of North Miami. Thank you for recommending us, and we look forward to seeing you again in three years!

January 17, 2025

Exelente servicio y buen trato a los clientes,con mucho profecionalismo quede muy satisfecha gracias More

by Missuniverso30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lexus of North Miami responded

Nos alegra saber que quedó satisfecha con el servicio y profesionalismo de nuestro equipo en Lexus of North Miami. Gracias por compartir su experiencia!

January 17, 2025

They put 39 tire pressure when needs to be 32-33 l got scared that tires can be blown They forgot window washer to put in the car More

by savelyfurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for bringing this to our attention. We apologize for the oversight, as we strive to ensure all vehicles are serviced correctly. Please feel free to reach out so we can address these concerns directly and make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 17, 2025

always excellent service! i didn’t have to wait long and service was done much faster than expected More

by spin2bfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Your feedback is much appreciated! Thank you for supporting Lexus of North Miami.

January 17, 2025

Your technology mgr was professional from my initial contact to purchase. I was pleasantly surprised to execute a purchase without actually visiting the showroom. More

by pelhham123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

We're delighted to hear that our technology manager provided a seamless purchasing experience at Lexus of North Miami. Thank you for sharing your positive feedback!

January 16, 2025

The best asset to the dealership are his employees, Jose Almonte, César Alcalá, the young gentleman from DR Ramon? And the young gentleman from the car insurance. We were treated with respect and courtesy. More

by MGLOPEZ68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Almonte
Jan 16, 2025 -

Lexus of North Miami responded

We're delighted to hear that our team members, including Jose and César, provided you with respectful and courteous service at Lexus of North Miami. Thank you for recognizing their efforts!

January 16, 2025

My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I w More

by anthenisia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Lexus of North Miami responded

We're delighted to hear that your service appointment was seamless at Lexus of North Miami! Our team strives to make every visit as efficient and informative as possible. Thank you for sharing your experience with us!

January 15, 2025

The sr Jorge Sell it was explained everything about the car excellent attitude and attention More

by lucysilva2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lexus of North Miami responded

Thank you for the kind words for Jorge. We appreciate your support here at Lexus of North Miami.

...
62
...