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Lexus of North Miami

North Miami, FL

4.6
4,162 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,162 reviews

August 03, 2025

I had a wonderful experience . The service was professional and I appreciate the service, Thank you More

by yvonnelizburns
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I Jonathan
Aug 06, 2025 -

Lexus of North Miami responded

Thank you for the kind words for our Lexus of North Miami team. We appreciate your support!

August 02, 2025

The service at Lexus of North Miami is 1st class. Luis Garcia, my service advisor always exceeds my expectations! More

by michael.goldberg
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lexus of North Miami responded

Michael, we're glad to hear that you're consistently impressed by Luis's service! We appreciate your business and your fantastic feedback. Thank you from all of us at Lexus of North Miami!

August 02, 2025

Always a great experience at Lexus of North Miami. Alfred is always a pleasure to work with — professional, helpful, and consistent. This time, Luis took care of my service and he was amazing! Friendl More

by Jami24
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alfred Utset and Luis
Aug 05, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Alfred and Luis! We appreciate your recommendation and look forward to assisting you again at Lexus of North Miami!

August 02, 2025

It was a smooth transaction The staff was friendly. I am happy for this service More

by ORNARLI
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Recommend Dealer
Yes
Employees Worked With
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lexus of North Miami responded

Thank you for your confidence in Lexus of North Miami, and for your business. We are grateful to have you as a customer!

August 02, 2025

Jose was the absolute best sakes person! We would always choose him - he’s so nice and straightforward! More

by KATERGROSSMAN
Recommend Dealer
Yes
Employees Worked With
Jose- sales
Aug 05, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with Jose! We’ll pass along the kind words, and we look forward to seeing you again at Lexus of North Miami. Safe travels!

August 02, 2025

First class service all repairs were completed to satisfaction. My service advisor was Kayla T. She was awesome! More

by Josephkozak
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Portillo
Aug 05, 2025 -

Lexus of North Miami responded

We are so pleased to read this review about Kayla and our Service Team! Thank you for your business and for choosing Lexus of North Miami!

August 02, 2025

Excellent service overall, but very expensive in labor for what amounted to fluid and filter changes. More

by bryanmcf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Aug 05, 2025 -

Lexus of North Miami responded

It's great to hear you had an excellent service experience with us, but we understand your sentiment about the costs. We hope you can continue to place your trust in our team in the future. Thank you, from all of us at Lexus of North Miami.

August 02, 2025

Service was very good. Bobby was really Great on all levels, very pleasant, knowledgeable and helpful . More

by UZIZZOHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We’re so pleased Bobby took such good care of you. We appreciate you choosing Lexus of North Miami and we hope to see you again down the road. Safe travels!

August 01, 2025

Good service all the time from all the employees never had a bad experience Frank Vidal the best More

by maangel55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lexus of North Miami responded

Thank you for stopping by to leave Frank and Lexus of North Miami a wonderful review!

August 01, 2025

After being a loyal customer of this dealership for 23 years—and having purchased 9 different RX300 and RX350 vehicles—I’m most likely done with this store, though not with the Lexus brand itself. This More

by leo35
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lexus of North Miami responded

We truly value your loyalty over the past 23 years, and we apologize for the recent disappointment. It's concerning to hear your deal expectations weren't met, and we will address it internally. Please feel free to reach out if you want to discuss your experience further. Thank you. - The Lexus of North Miami Team

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