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Lexus of North Miami

North Miami, FL

4.6
4,502 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,502 reviews

November 22, 2025

Management was very receptive in working with me on the pricing to lease a new car. They gave me an amazing deal that I could not refuse to take. I particularly want to single out Harry Faitelson, my sale More

by galinw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Lexus of North Miami responded

We are grateful for your feedback! It's wonderful to know you had such a great experience with our team, particularly Harry and Gus. We hope you love driving your new car! Thank you for choosing Lexus of North Miami.

November 22, 2025

I had an exceptional experience with Lexus of N Miami. I live in the Tampa Bay Area and saw the F Sport on the Lexus of N Miami website. Sebastian was very easy to deal with and made the new experience of More

by Gknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
Nov 24, 2025 -

Lexus of North Miami responded

Greg, it's fantastic to hear your feedback about Sebastian and the team! Thank you for choosing Lexus of North Miami and for recommending us. Safe travels in your new Lexus F Sport!

November 21, 2025

Advisor was prepared, on time and efficient. Would highly recommend. Excellent customer service. That’s all! More

by NIKKIBEACH2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Nov 24, 2025 -

Lexus of North Miami responded

We're pleased to hear about your excellent experience, Nikki! Thank you for choosing Lexus of North Miami and for sharing your recommendation.

November 21, 2025

My car buying experience was stress-free and memorable all thanks to Erez of Lexus of North Miami. He is professional, knowledgeable, honest and dependable. From the first meeting, Erez listened to my nee More

by TracyMia
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Lexus of North Miami responded

Tracy, thank you for recommending Erez from our team! We are so happy to hear he provided an excellent customer service experience. See you next time here at Lexus of North Miami!

November 21, 2025

Erez was very professional and on top of any request or doubt in my car searching. I wanted to find a good deal and special nice car for my wife and he was very helpful and very diligent. I would highly re More

by manueltinjaca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Lexus of North Miami responded

Manuel, we are thrilled that Erez was so helpful in your search for the perfect car for your wife. Thank you for choosing Lexus of North Miami and for sharing your experience!

November 21, 2025

Bobby (babak) has a terrible attitude. I asked him a question he refused to answer and sent me to the tech people when they we're gone already for the day and when I told him that he tol More

by stephanieripstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfred Utset
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Nov 21, 2025 -

Lexus of North Miami responded

Stephanie, this is concerning feedback to receive, and I want to sincerely apologize if we left you with the wrong impression. This is not the attitude or customer service we expect from our team. I understand if you don't want to work with us further, but I would be glad to take care of any remaining concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 21, 2025

After a rough start, he really came through with all that was required for my satisfaction More

by robert.blashka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Lexus of North Miami responded

Thank you, Robert, for reviewing Lexus of North Miami! We are glad our team was able to turn things around for you.

November 21, 2025

EREZ is the best! ! only him! I would visit him every time again and again! Yes More

by iohebshalom
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Lexus of North Miami responded

Thank you so much for leaving Lexus of North Miami a five-star review! We are glad that Erez was a pleasure to work with.

November 21, 2025

I have been coming to Lexus of North Miami service for many years and Bobby Rahmani has always helped with getting my car in and out as quickly as possible and explaining everything that is needed. Bobby More

by jeremy.goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
Nov 21, 2025 -

Lexus of North Miami responded

Jeremy, thank you for your big-time support! We are so grateful to have you and your business at Lexus of North Miami. We will pass along your kudos to Bobby!

November 21, 2025

Everyone at Lexus of North Miami was great. Kayla did an absolute amazing job.. I was very satisfied with the service. More

by dajbfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McKayla.
Nov 21, 2025 -

Lexus of North Miami responded

We’re delighted to hear that Kayla and the team made your experience so smooth and enjoyable! Thank you for choosing Lexus of North Miami. We truly appreciate your feedback!

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