Lexus of North Miami

Very efficient and great to work with. Transaction was smooth, quick, a great experience to buy a car! Transaction was smooth, quick, a great experience to buy a car! More

Buying our car after 2 years becomes nightmare. Hopefully Next time we will use AI instead Hopefully Next time we will use AI instead More

Excellent service. Easy to make appointment. Job was performed in a very short period of time. Easy to make appointment. Job was performed in a very short period of time. More

My experience at Lexus of North Miami collision center was very pleasant from beginning to end. Representative Leah kept contact with me throughout the entire process and is very pleasant and knowledgeabl was very pleasant from beginning to end. Representative Leah kept contact with me throughout the entire process and is very pleasant and knowledgeable. Picking up my vehicle was a breeze, since Leah and Damaris had everything prepared - from returning the rental to picking up my vehicle. Highly recommend Lexus of North Miami collision. More

Everyone there was so awesome I had the best experience with Lexus Very fast when purchasing a vehicle with Lexus Very fast when purchasing a vehicle More

The service agent kept me informed and what was been done and needed to be done. Location is convenient and lounge area and snack offered is great. and needed to be done. Location is convenient and lounge area and snack offered is great. More

The service team at the dealership was once agin amazing. The work was done in a timely fashion; the scope of work was fully explained; the cost of the work was clear; the necessity of having the work perfo The work was done in a timely fashion; the scope of work was fully explained; the cost of the work was clear; the necessity of having the work performed was clear; the car was returned clean. At all times everyone was extremely professional and nice. More

I can’t stress enough how awful my experience with Lexus North Miami has been. The service center is completely unorganized, dirty, and downright disrespectful. This is the third Lexus I’ve owned — all p North Miami has been. The service center is completely unorganized, dirty, and downright disrespectful. This is the third Lexus I’ve owned — all purchased from this same store — and I clearly haven’t learned my lesson. Both the service center and the body shop are useless! I’ve been left waiting for hours on multiple occasions because of their mistakes. The service department doesn’t even communicate with the body shop — I once got a message saying my car was ready, only to arrive and be told it had been transferred elsewhere and they couldn’t help me. No one there gives you a straight answer. Everyone acts like they’re doing you a favor just by being there. Every single visit takes at least 40–50 minutes for even the simplest tasks. My car was returned to me dirty, with overspray, scratches, and other issues. They took it back for three more weeks to “fix” it, and even then, the results were subpar. They also never told me I could return the rental directly to them — another example of terrible communication and customer service. I love my Lexus, but I’ll never return to this dealership. The brand deserves better representation than this. More

Very pleasant girl. Help me to find best car in color that I want and help to win good deal. She was very professional and nice. Help me to find best car in color that I want and help to win good deal. She was very professional and nice. More