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Lexus of North Miami

North Miami, FL

4.6
3,050 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,050 reviews

October 04, 2024

I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & More

by Sango
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Kamal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lexus of North Miami responded

We're delighted to hear that Anna and Jhan provided you with professional service at Lexus of North Miami, even from afar! It's great to know you're satisfied with your GX 550 Premium Plus. Safe travels back in Texas, and thank you for choosing us!

October 03, 2024

Genesis was wonderful but I had a terrible experience with an service representative. I LEFT LEXUS OF NORTH MIAMI VOWING TO GET ANY CAR BUT A LEXUS. I WILL NEVER STEP BACK INTO THAT DEALERSHIP. EVEN M More

by mlewis8407
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Geneisis was terrific not someone else who just shrugged his shoulders
Oct 04, 2024 -

Lexus of North Miami responded

It's disappointing to hear about your experience with our service representative, especially after having a positive interaction with Genesis. We strive for consistency in customer care and clearly missed the mark here. If you're open to discussing this further or have any other concerns, please reach out so we can address them appropriately. Thank you for sharing your feedback, Brittany Rivera - Customer Relations Manager - 786-528-3885

October 03, 2024

The dealership got in contact with me quickly after my inquiry. Clean, very spacious, and quiet. Had a variety of cars on the floor to look at which was nice. More

by lovelyamazin212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a positive experience with Lexus of North Miami! It's great to know our team was prompt and the showroom met your expectations. We hope you found exactly what you were looking for!

October 03, 2024

Diego has excellent customer service skills. He kept me informed throughout the entire process. He was extremely professional and polite. More

by harle4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Lexus of North Miami responded

We're delighted to hear that Diego provided excellent customer service at Lexus of North Miami. Keeping you informed and ensuring a professional experience is what we strive for. Thank you for your feedback!

October 02, 2024

Very professional and great treatment I’ve been a client for many years I truly recommend it More

by Anette linares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasiel
Oct 02, 2024 -

Lexus of North Miami responded

Anette, thank you for being a loyal Lexus of North Miami customer and trusting our team with your vehicle. Your five-star review made our day!

October 02, 2024

Great service my service advisor was great responsive and not pushy my car drives like new More

by BENG_NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of North Miami responded

We are glad to hear that our team has kept your vehicle running like new! Thanks for choosing Lexus of North Miami.

October 02, 2024

My husband and I had a great experience buying here. Our sales associate Jade was attentive and knowledgeable, and our finance manager Qudus explained everything in great detail. He was very professiona More

by jeune.tatyana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of North Miami responded

Thank you for sharing your wonderful experience at Lexus of North Miami! We're delighted to hear that Jade, Qudus, and Jovenel provided exceptional service and made sure all your needs were met. Enjoy your new car!

October 01, 2024

Good customer service, there was no problem throughout my purchase and stay at the dealership. More

by Zirell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anders Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lexus of North Miami responded

Thank you for trusting Lexus of North Miami with your business! It was our pleasure to go the extra mile for you. Enjoy the ride!

October 01, 2024

Really good jog in helping me finding a new car with a great deal. Thanks. More

by cesargiordy_349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lexus of North Miami responded

Thank you for this 5-star review of Lexus of North Miami! Have a lovely day!

October 01, 2024

This Lexus Dealership has a prestigious staff, in particularly my sales representative Erez was super helpful and kind. He showed me a variety of options and when he discovered what model I really wa More

by danieldoar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Lexus of North Miami responded

We're delighted to hear that Erez provided such excellent service at Lexus of North Miami. Thanks for recommending us to your friends and family! Enjoy your new ride!

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