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Lexus of North Miami

North Miami, FL

4.6
2,890 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,891 reviews

September 29, 2024

Great buying experience. Luke and Evan had product knowledge, professionalism and from start to finish they handled everything efficiently. I felt confident about my purchase More

by arreazaj
Recommend Dealer
Yes
Employees Worked With
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Social
Sep 30, 2024 -

Lexus of North Miami responded

Thank you for the high recommendation! We're delighted to hear that Luke and Evan provided a knowledgeable and professional experience at Lexus of North Miami. Enjoy your new vehicle!

September 29, 2024

I was very pleased with the services provided by Lexus of North Miami. The staff are professional and courteous. More

by darmita526
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of North Miami responded

Darmita, we're delighted to hear you had a positive experience with our professional and courteous team at Lexus of North Miami. Thanks for the kind words!

September 29, 2024

I like the dealership. , Anna Is wonderful, polite, Beautiful and stylish professional. I definitely come back. Thank you, Anna for Your advice More

by finegems93
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of North Miami responded

We're delighted to hear that Anna provided such wonderful service at Lexus of North Miami! We look forward to welcoming you back in the future. Thanks for sharing your experience!

September 28, 2024

Ay Lexus of North Miami, I encountered an extremely poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is a More

by FAITHCHURCH93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales representative, Isaac, has not been always veracious.
Sep 30, 2024 -

Lexus of North Miami responded

Faith, I'm truly sorry to hear about your experience. We strive for honesty and customer satisfaction in all our interactions, so this feedback is very concerning. I'd like to discuss this further with you and see how we can make things right. Please reach out when you have a moment. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

September 28, 2024

Denis is by far the best person I have ever dealt with at a car dealership! The man goes above and beyond like no one else! This is my second car back to back that I thought will not drive away with and him More

by mikelopez.ade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of North Miami responded

We're delighted to hear that Denis and the Lexus of North Miami team exceeded your expectations once again, Mike! Thank you for recommending us so highly, and enjoy your new car!

September 28, 2024

Jade and Roman are the best and they did everything so quick in less than 3 hours. Excellent service More

by franny2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a five-star review! We are happy to hear that Jake and Roman delivered a smooth and quick visit! Thank you for your business and we'll see you down the road!

September 28, 2024

I am a returning customer and the service at Lexus was top-notch! Efrain and Andrew were great at cooperating in getting the car I wanted and giving me a good deal. Alex was great in making the lease pro More

by Anneliza19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of North Miami responded

Anneliza, thank you for being a loyal customer and sharing such high praise! We're delighted to hear that Efrain, Andrew, Alex, and Gabriel provided excellent service at Lexus of North Miami. Enjoy your new car!

September 27, 2024

Great experience, professional service, the process was extremely pleased and very simple. DENIS SHADRIN did an amazing job on helping with the purchase. More

by Tv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lexus of North Miami responded

We're delighted to hear that Denis provided you with a great experience at Lexus of North Miami! Thanks for sharing your positive feedback and enjoy your new vehicle!

September 27, 2024

Gracias a Jhan mi experiencia en Lexus fue unica me ayudo y me explico cada detalle y me ayudo a escoger el carro que yo estaba buscando gracias a su gran experiencia regrese a comprar otro con el lo recomi More

by tomasfigueroa32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Jhan y el equipo de Lexus of North Miami, Thomas. Nos alegra saber que ha recibido una atención excepcional en la elección, precio y financiamiento de su vehículo. Esperamos verle nuevamente!

September 27, 2024

Great customer service! Frank was a great help and got me into the car I wanted More

by kayon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lexus of North Miami responded

Kayon, we're delighted Frank could help you get the car you had your eyes on! Thank you for choosing Lexus of North Miami!

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