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Lexus of North Miami

North Miami, FL

4.6
3,864 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,864 reviews

October 04, 2016

My experience with the repesenitive Your sales prep was knowledgeable of the product and explained each operation clearly, Mr Esequiel was appositive influence on my purchase. No need More

by Norman W Meyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

Lexus of North Miami responded

Thank you for your feedback Norman!! Alex is awesome!

October 02, 2016

Worst experience that I have ever had. Sales mgr Insulted me Three weeks after agreeing and signing a lease contract, I got a called from the dealership saying that they needed to change the lease terms. The new More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Angelopoulos, Pedro Oslan
Oct 10, 2016 -

Lexus of North Miami responded

We never want any of our guest to have a bad experience and we understand that you you have reached a resolution with our General Manager.

October 02, 2016

Great experience Sales & leasing associate was super AWESOME, everything was fast and they made it a great car buying experience. the service was at its best. would re More

by cupcake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry James
Oct 10, 2016 -

Lexus of North Miami responded

Thank you for your feedback and recommendations!!

September 30, 2016

Great experience Excellent customer service . Friendly environment & always meeting my expectation !! Thank you Jose salas for your help as well much appreciated as al More

by CEmile24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt , Jose Salas
Oct 03, 2016 -

Lexus of North Miami responded

Congratulations on your Lexus! Thank you for your feedback!

September 29, 2016

Effortless transaction This is my third Lexus purchase with Val from Lexus Of North Miami. He is a pleasure to work with, a true professional. I would invite anyone to call More

by Cswilson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wirshing, Val McKenzie
Oct 03, 2016 -

Lexus of North Miami responded

Congratulations on your 3rd Lexus!! Val is amazing!

September 28, 2016

my experience was awesome. Got the lease I wanted at the price that I wanted. The sales man and finance Manager worked very hard to help me out. Thank you More

by Carivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Z
Sep 29, 2016 -

Lexus of North Miami responded

Congratulations on your new Lexus! Thank you for your feedback.

September 26, 2016

Great! Very kind and patient. Great service! knowledge and patient with us. took his time with us. Honest and was not pushy to sell the car. I highly recommend buying a car from hi More

by pbenyik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mesa
Sep 29, 2016 -

Lexus of North Miami responded

Thank You for your feedback!

September 23, 2016

Great service, great inventory, smooth process. This is my second Lexus and Alberto Mesa always provides a superb service from start to finish. He is above all honest and trustworthy! Excellent expe More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Mesa
Sep 26, 2016 -

Lexus of North Miami responded

Congratulations on your new Lexus Luis!! we are happy top hear that Alberto took great care of you!

September 21, 2016

Casual experience I went in to get my battery checked. It had a bad cell so it was replaced. As i waited, it was appraised and i saw a few new models. By the time the c More

by stan putnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, Henry James
Sep 21, 2016 -

Lexus of North Miami responded

Congratulations on your new GS Stan!!

September 19, 2016

Smooth The experience was great, and what makes it great are the people that work there. Q and Henry James were the ones that helped me, I truly recommend ev More

by Gsmith777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q, Henry James
Sep 21, 2016 -

Lexus of North Miami responded

Congratulations on new Lexus!!

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