Lexus of North Miami

Service was excellent. Chris is always friendly and is very knowledgeable. The appointmenes are very easy to get and they always try to get the car serviced as quickly as possible. I would strongly reco very knowledgeable. The appointmenes are very easy to get and they always try to get the car serviced as quickly as possible. I would strongly recommend Lexus of North Miami. More

My experience purchasing an automobile at Lexus of North Miami was unparalleled! A senior now, that's meaningful, as I've bought quite a few cars in my lifetime. Everyone who helped me from sales to servi Miami was unparalleled! A senior now, that's meaningful, as I've bought quite a few cars in my lifetime. Everyone who helped me from sales to service went out of their way to be accommodating, gracious and did whatever I needed plus then some. Even though my 2005 Lexus 330 is older, it's been kept beautifully, and doesn't look or seem old to me. I love my car so much, I've come to call her "Goldie," as she's gold with cashmere interior and exquisite wood interior. In addition to all that, the facility is amazing - it's brand new with a gym, spa and snack bar to keep you feeling as special as the car you bought while they service it. I couldn't be more pleased! More

Awesome experience. THe service was excellent. THe price of the vehicle beat other dealers. ANy problems were immed. handled. Very professional and would recommend to others. of the vehicle beat other dealers. ANy problems were immed. handled. Very professional and would recommend to others. More

I was a JM Lexus guy until I came and visited the North Miami Lexus Dealership. I was fortuante that JM Lexus couldn't get me the car I was looking for becuase it made me visit the North Miami dealership. Miami Lexus Dealership. I was fortuante that JM Lexus couldn't get me the car I was looking for becuase it made me visit the North Miami dealership. From the first few steps of walking in to the last, I had an unbelievable car leasing experience. I have now leased a car from all 4 Lexus delaerships in south Florida, and North Miamiai Lexus is the best. Keep up the great work! Michael Silva is the guy you want to see. He is very professiona and friendly, and he works hard to make sure ou get what you want for the price you want. Thanks, Mike. More

Getting my car serviced is always smooth. my service guy is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! is very informative he gives me all the info i need. he is very courteous and polite. my service experience is always great! More

I always enjoy coming to the North Miami Lexus Dealership and appreciated the complimentary vehicle while mine was being serviced. Though it does have a tendency to get very busy, by booking an appointment y and appreciated the complimentary vehicle while mine was being serviced. Though it does have a tendency to get very busy, by booking an appointment you can minimize the time spent waiting. I like the upfront discussion when reviewing alternative solutions to maintenance upkeep on my vehicle. I would have liked to have talked to someone directly when I picked up my vehicle about the issues noted on the receipt that showed I was required to have certain items taken care of -- though I did place a follow-up call and received the answers. Overall, a very nice dealership with an abundance of amenities for the Lexus owner. More

customer attention has been always great ,bought car 2 months ago ,3rd car bought here bobby,erica,matthew,and Jaime are a credit to the dealership ,but had a horrible detailing of car ,bobby and jaime, months ago ,3rd car bought here bobby,erica,matthew,and Jaime are a credit to the dealership ,but had a horrible detailing of car ,bobby and jaime,notified and received satisfaction of problem ......thanks to bobby and jaime More

I bought a pre owned 2011 Lexus RX450h that I found through autotrader. Unfortunately, I live in CA and the car was in FL and I was not able to test drive or inspect the car prior to my purchase. The l through autotrader. Unfortunately, I live in CA and the car was in FL and I was not able to test drive or inspect the car prior to my purchase. The listed price for the car was so competitive that I couldn't pass up on the deal. Matthew Silva, my sales rep was very helpful and assured me that the car I was buying was exactly as described (flawless condition). I had to arrange my own shipment of the car from FL to CA and Matt was very helpful and reassured me that he's familiar with this process. Ive never shipped a car before so this was all new to me. The shipping took almost 2 weeks and I was really nervous during this time since I just paid for a used car in full without even seeing it in person. When I finally received the car, I was ecstatic! The car was perfect and practically brand new. Came exactly as described and still has the new car smell. Matt also followed up with me to make sure there were no issues and that I was satisfied with my purchase. Thanks Matt and Lexus of North Miami for a great car at a great price! Keep up the great work! More

I just leased my second vehicle in a row from lexus of North Miami and the service is like nothing I've ever experienced at another dealership. I also always have my car serviced there and its an amazing North Miami and the service is like nothing I've ever experienced at another dealership. I also always have my car serviced there and its an amazing experience. Nice people, great service, and great perks. And to top it off, Lexus makes great cars! More

When I called the company the receptionist she had me on holf for twenty minutes after her very bad attitude, then she transferred me to finance which had nothing to do with my call. After I informed her I holf for twenty minutes after her very bad attitude, then she transferred me to finance which had nothing to do with my call. After I informed her I was going to do the survey after call she somehow finally found someone to help me. It was as if there wasn't anyone in the service department, after I finally got an appoointment I arrived there from a problem that lexus fixed before a problem they had never seen before with the powersteering. I waited in the lobby for an hour for them to tell me that they "think" its the modular and it was $1058 to repair(no problem) but they went on to say if it wasnt yhat I would have to "commit" to a $3000 dollar job a rack n pinion I wasnt going to commit to something they couldnt tell me exactly what was wrong and nevertheless the saftey point they gave the car the rack n pion was good! wth Its like they were trying to get my money after I paid $180.00 to have this problem fixed before which required resetting the computer. THIS WAS MY WORST EXPERIENCE and I dont plan on going back or ever calling there to be put on hold for 20 min and treated rudely, not to mention them cant give me an exact ans on whats wrong with my car, a car thats made by the company. More