Lexus of North Miami

Excellent Service Alex The service was great. I came late at night and Alex happily offered to help me. He was honest, friendly, and straightforward. I got the car I desired The service was great. I came late at night and Alex happily offered to help me. He was honest, friendly, and straightforward. I got the car I desired, in the price range I desired. Thanks Alex. More

Excellent service! My car leasing experience with Alex was about as smooth as it gets. I walked in at about 4:30 and was on the road to Orlando in my new NX just a few My car leasing experience with Alex was about as smooth as it gets. I walked in at about 4:30 and was on the road to Orlando in my new NX just a few short hours later. Alex was very professional, friendly and honest. Excellent service... very much appreciated!! More

Amazing Service From the first telephone call to the moment the car landed, my purchase experience with Alex was exceptional. His assistance and guidance throughout t From the first telephone call to the moment the car landed, my purchase experience with Alex was exceptional. His assistance and guidance throughout the entire process was remarkable. I was very specific with what I wanted and he never gave up on finding me the right car. In fact, it was better than what I wanted, and all within my budget! Honestly, I could not have asked for a better sales rep. Alex was extremely knowledgeable and professional, and worked with me to make my experience a very smooth and successful one. And to top it off, he was very patient and accommodating. We were at the dealer for several hours and he made sure we were relaxed and comfortable the entire time. So if you're ever looking for a phenomenal experience, Alex at Lexus of North Miami is your man! Thank you for finding my dream car, Alex! I love it! Your happy customer, Yvette More

Excellent Service! Great experience! i had 2 gentlemen take care of me in my vehicle purchase Alex Suarez and Nikita Komarov. both of them where excellent in my purcha Great experience! i had 2 gentlemen take care of me in my vehicle purchase Alex Suarez and Nikita Komarov. both of them where excellent in my purchase of my RC 200T. Nikita was especially attentive to my needs and concerns about the vehicle and Alex did an excellent job explaining the vehicle features to me. overall i rate this dealership 5 stars because of quality of service i experienced, all the way from the Sales manager Mr. Mayer Damouny down to the service with Mr Daniel Suarez. i will definitely be buying my next lexus from Lexus of North Miami. More

Best experience ever. This was by far the best experience I've had in any dealership out there. I loved every second of it. They were completely patient and made the experi This was by far the best experience I've had in any dealership out there. I loved every second of it. They were completely patient and made the experience worthwhile. Alex Suarez is one of the most kind and optimistic people I've ever met. I recommend him and this dealership to anyone! More

It's Lexus... It's great feeling to get everything done without any hassle. I like the butler mentality that Lexus has developed. And I am glad to pay extra for the It's great feeling to get everything done without any hassle. I like the butler mentality that Lexus has developed. And I am glad to pay extra for the excellent service and care. Thank you!!! More

100% Satisfied We met Wayne 11 years ago when we purchased our first Lexus. It was time to replace our 2006 so we called Wayne and can you believe he recornized us We met Wayne 11 years ago when we purchased our first Lexus. It was time to replace our 2006 so we called Wayne and can you believe he recornized us right away, to the point that he remembered the model and color of the vehicle he had sold us, and no, he wasn't infront of his computer, he was in the garage picking up a car for delivery. Our second time around expirience was beyong our expectations. Wayne made us feel like family, gave us a fair price for our trade in and the best deal on the new Lexus. We are extremely happy and can't thank him enough. We will 100% recommend Wayne Sommer, he ROCKS!!! More

Worst in class service This dealership provides its customers with the worst in class service. I may as well have purchased a used lexus from a hialeah mom and pop dealershi This dealership provides its customers with the worst in class service. I may as well have purchased a used lexus from a hialeah mom and pop dealership and probably received better, personalized service. Aside from our sales guy, Wayne, everything else was bottom of the barrel service. From the receptionist, to the service desk, no one felt like doing their job to the minimum expectations. The lease returns / used car department is probably the worst excuse for a "luxury" car company to be in association with. The lease return manager Johanna which is not listed as an employee does not return calls, sounds constantly annoyed, disgruntled with life, and simply miserable. Her manager, Alfred was not easy to deal with either as any piece of information is like a dentist prying a perfectly good tooth, PAINFUL! Every step of the way is a hassle and will never visit this dealer again, and maybe even the brand. More

Easy process What a good experience I had yesterday in leasing a 2017ES 350 at Lexus of North Miami! I spoke by phone with the salesman Nick Komarov,and told him What a good experience I had yesterday in leasing a 2017ES 350 at Lexus of North Miami! I spoke by phone with the salesman Nick Komarov,and told him exactly what I was looking for. I had a morning appointment the next day,and I drove home in the new car that afternoon. Nick knew the car's details and was not too aggressive in his demeanor. Everyone was courteous and professional,including Mauricio in the finance department. I would recommend this dealership to anyone in the market for a Lexus. More

Great experience! Overall, Lexus of North Miami has great customer service! My sales and leasing associate (Alex Suarez) made transitioning vehicles and renewing my lea Overall, Lexus of North Miami has great customer service! My sales and leasing associate (Alex Suarez) made transitioning vehicles and renewing my lease a breeze. He was very knowledgeable and helpful. I would highly recommend anyone to him and this Lexus dealer location. More