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Lexus of North Miami

North Miami, FL

4.6
2,688 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,688 reviews

September 25, 2024

10 out of 10 service at this dealership. No hidden fees. Honest salesman. Luke was the best! More

by ronimgold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Lexus of North Miami responded

This five-star review of Lexus of North Miami made our day! Thank you for taking the time to commend Luke on his honesty and hard work. See you next time!

September 24, 2024

I had the best experience with Jade as my sales girl. Highly recommend seeing her. More

by ali.samek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lexus of North Miami responded

Ali, thank you for leaving Lexus of North Miami a five-star review! We are thrilled that Jade ensured a smooth buying experience. Enjoy your new ride!

September 23, 2024

Lexus North Miami used car sale operation is a total SCAM. I checked the value of my car online and out of nowhere Lexus reached out to me via phone and email asking me to sell them my car. they were su More

by jouinf06
Recommend Dealer
No
Employees Worked With
Lev Bargraser
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Andrade
Sep 24, 2024 -

Lexus of North Miami responded

This review is very concerning to read. We strive for transparency and professionalism in all our interactions, so it's disappointing to hear about your experience. We'd like the opportunity to address this situation directly and make things right if possible. Please reach out at your convenience. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

September 23, 2024

Great service and very professional. Everybody was very friendly. Also everything was done on time. More

by CMG522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lexus of North Miami responded

We are glad to hear that our team delivered excellent service. Thank you for trusting Lexus of North Miami with your automotive needs!

September 22, 2024

The buying process was super easy and pleasant with Jhan. Also, Q, the finance manager made the closing very simple. A+ for both of them. More

by cesar25618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that Jhan and Q made your experience at Lexus of North Miami smooth and enjoyable. Enjoy your new vehicle!

September 22, 2024

This is my third purchase from Lexus and Harry is unlike any person in sales I have ever seen! He always looks out for my best interest and the best value! He has such patience and will always get you the More

by crosenau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lexus of North Miami responded

Thank you for your continued support and recommendation! We're delighted to hear that Harry has consistently provided exceptional service at Lexus of North Miami. Enjoy your new purchase, and we look forward to seeing you again!

September 21, 2024

It wa very good and Bobby always tries to help me on a timely basis More

by hgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Andrew was a pleasure to work with, and the overall experience provided was very pleasant. More

by DEANIBRAHIM29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lexus of North Miami responded

Thank you for sharing a great review of Andrew and the team! We appreciate your business here at Lexus of North Miami. Safe travels ahead!

September 20, 2024

Bobby always provide excellent service, always provide ongoing updated communication on the repairs. He is the best! More

by cqpaybills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that Bobby provided excellent service and kept you well-informed throughout your visit at Lexus of North Miami. We appreciate your support!

September 19, 2024

I haf the best experience getting my car fixed. Eric was AMAZING, he lend me a car and help me in every step with my insurance company, he was really the best guidance and everything was solved smo More

by ANACAROLINASUCRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 19, 2024 -

Lexus of North Miami responded

Anacarolina, we're delighted to hear that Eric provided such exceptional service at Lexus of North Miami. Thank you for sharing your positive experience with us!

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