Back

Lexus of North Miami

North Miami, FL

4.6
3,221 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,221 reviews

March 03, 2025

I git the proposal and agree to the price when I came to pick up the car was a different number I have it all in text messages Absolutely wrong More

by ITAI33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

It's concerning to hear about the discrepancy in pricing you experienced. We strive for transparency and consistency, so this feedback is important to us. Please reach out directly so we can review your situation and work towards a resolution. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 02, 2025

It was quick and easy! Bobby was helpful and answered my questions. The total time was short. More

by ninamarieeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We are grateful to have earned your business, Nina. Thanks for taking the time to leave us a review! - Bobby and the Lexus of North Miami Team

March 02, 2025

I’ve been a repeat client of Erez, and I can confidently say that I’ll continue to be as long as he’s in the business. His attention to detail is unmatched, and his professionalism always shines through. I More

by Laura Vargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

Laura, thank you for your continued trust in Erez and the team at Lexus of North Miami! We're delighted to hear about your positive experiences and look forward to serving you again.

March 02, 2025

Ease of transaction, explanation and faster reply on questions and beyond expectations. Convenience of location. More

by npmerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Ronald
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami exceeded expectations with a smooth transaction and convenient location. Thank you for sharing this positive feedback!

March 01, 2025

Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better. More

by ANYAECHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Mar 03, 2025 -

Lexus of North Miami responded

Anya, we're delighted to hear you enjoyed the service and amenities at Lexus of North Miami. Thanks for sharing your experience with us!

March 01, 2025

worked with them from out of state. connected with sales team to find us the exact vehicle we wanted and it was a great experience More

by LAHEYS00
Recommend Dealer
Yes
Employees Worked With
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that our sales team at Lexus of North Miami was able to assist you in finding the perfect vehicle from out of state. Thank you for sharing your experience with us!

March 01, 2025

Lexus of North Miami is amazing! They always take really good care of my vehicle l. More

by vaf29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric from Service
Mar 03, 2025 -

Lexus of North Miami responded

Thanks so much for your review. We look forward to your next visit to Lexus of North Miami!

March 01, 2025

The salesperson that sold us the UX was excellent even referring us for much needed credit counseling. Our service person (Johnathan) was very friendly and helpful when dropping my car and getting a loa More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that both our sales and service teams at Lexus of North Miami provided you with excellent support. Thank you for sharing your experience!

March 01, 2025

Great customer service in the service department and the salesperson was awesome. Services are always top notch More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear you had a top-notch experience with our service department and sales team at Lexus of North Miami. Thank you for the wonderful feedback!

February 28, 2025

great sales help easy to work with plus complete disclosure and honesty great selection most professional experience i had More

by SABISTOR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

We're delighted to hear you had a professional experience with us at Lexus of North Miami. Thank you for highlighting our team's dedication and the great selection we offer!

...
17
...