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Lexus of North Miami
North Miami, FL
2,878 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,878 reviews
December 02, 2024
since 2023 i have been a member and never regret to be with them, they are good poeple, good customer service, their product are very good. with them, they are good poeple, good customer service, their product are very good. More
by batichon80
Verified Customer
December 02, 2024
My appointment was kept. No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and was well cared for. THANK YOU ALL AT LEXUS NORTH MIAMI !!!! More
by mikebryan10
December 01, 2024
Excellent service very prompt with great communication the dealership is wonderful we appreciate having service this close the dealership is wonderful we appreciate having service this close More
by bestemor87
December 01, 2024
Process worked super smoothly. Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very he Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very helpful throughout the whole process. Happy with my new GX 550 Luxury plus. Will be buying more cars from this dealership in the future. Thank you Lexus of North Miami. More
by danielgoldstein92
Employees Worked With
December 01, 2024
Very reliable service in every aspect incl sending service reminders, scheduling, advising, servicing and delivering clean car. service reminders, scheduling, advising, servicing and delivering clean car. More
by RATKO.PICURIC
Employees Worked With
December 01, 2024
Tiempo de espera muy largo, no había agente disponible al momento , en la caja la atención estaba centrada en el celular en las redes sociales y no en el cliente , al igual que la agente de servicio , deberí momento , en la caja la atención estaba centrada en el celular en las redes sociales y no en el cliente , al igual que la agente de servicio , deberían prohibir celulares en el trabajo More
by AJCORIGLIANO
Employees Worked With
Caja
November 30, 2024
Busy time of year but 2 visits and still no remote access to start vehicle. Was promised tint as dark as fl law have friends with darker tints and am on intercoastal so it’s important and I explained that. to start vehicle. Was promised tint as dark as fl law have friends with darker tints and am on intercoastal so it’s important and I explained that. More
by ROBIN.SCHRAGER
Employees Worked With
November 30, 2024
Jorge was very professional , I am grateful for his help and I will 100% recommend his excellent service, thank you so much Jorge and Lexus of North Miami team and I will 100% recommend his excellent service, thank you so much Jorge and Lexus of North Miami team More
by miranda.sulay
Employees Worked With
November 30, 2024
Overall great service! Everything went well and everyone was very professional and nice! Will recommend Everything went well and everyone was very professional and nice! Will recommend More
by CRISTYR16
Employees Worked With
November 30, 2024
The waiting time is not acceptable I went for 15000 miles service which was to rotate tires only, it took 2h and 15 min to get the car back in my possession. The car wash was done with minimum effort. miles service which was to rotate tires only, it took 2h and 15 min to get the car back in my possession. The car wash was done with minimum effort. They start working on my car 1 hour 45min after I dropped it off. My Lexus app notified me on that. I am very disappointed More
by ELEROS
Employees Worked With
Eric
