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Lexus of North Miami
North Miami, FL
3,256 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,256 reviews
May 14, 2019
Very happy with my purchase and Maria Maria was beyond helpful when I purchased my Lexus at Lexus of North Miami. She is a professional, friendly, caring, and very knowledgeable about her Maria was beyond helpful when I purchased my Lexus at Lexus of North Miami. She is a professional, friendly, caring, and very knowledgeable about her job. I would definitely recommend anyone who’s looking to buy a car to go to her. She will make sure your needs are well taken care of. More
by Lexusgirl
Employees Worked With
Maria Morrone
May 14, 2019
I love my NX thanks Maria M. I am truly grateful for trading in my Toyota Corolla at Lexus of North Miami. I met Maria M., one of the best sales representatives there. She helped I am truly grateful for trading in my Toyota Corolla at Lexus of North Miami. I met Maria M., one of the best sales representatives there. She helped me through the whole process. Overall I am very satisfied with my new Lexus. I came on a Saturday when the dealership was very busy but nevertheless I had her undivided attention. I didn't feel rushed or pressured to buy/trade. Maria was so patient's and helpful. I would recommend this dealership and Maria to anyone who is looking for great customer service. More
by Danny
Employees Worked With
Maria Morrone
May 13, 2019
Delivery was not good When I picked up car nothing was done . Took car home with the plastic still on floor and on door panels . Plastic still on antenna there is parts in When I picked up car nothing was done . Took car home with the plastic still on floor and on door panels . Plastic still on antenna there is parts in glovebox that was to be put on at dealer still in glove bic More
by Lovemycar$
Employees Worked With
May 08, 2019
frendly and courtous Marie is a wonderful sales representative for Lexus of North Miami. She meets you with a bright smile. Marie's customer service skills are at the bes Marie is a wonderful sales representative for Lexus of North Miami. She meets you with a bright smile. Marie's customer service skills are at the best. Marie made the buying process less stressful. Thee approach was with confidence, making it fun with excitement. I would recommend Marie to anyone who is purchasing a vehicle at Lexus of North Miami. Marie was excellent. More
by Ram
Employees Worked With
Maria Morrone
May 04, 2019
I M SURPRISED HOW IN LEXUS OF NORTH MIAMI TAKE CARE OF ME I WANT TO THANKS ALEX SUAREZ, SEAN KAMAL, AND MABELE, FOR ALL THEIR HELP AND ATTENTION, AND COOLABORATION. ALL MY DEALS WITH LEXUS OF NORTH MIAMI H I WANT TO THANKS ALEX SUAREZ, SEAN KAMAL, AND MABELE, FOR ALL THEIR HELP AND ATTENTION, AND COOLABORATION. ALL MY DEALS WITH LEXUS OF NORTH MIAMI HAS BEEN EVALUATED AND MAKE IT HAPPEN. More
by leofinance
Employees Worked With
Other Employees :
Shannon Sanders, Nina Paul, Billy Bramley, Mabel Morejon, Sasha Mclean, Lia Omuralieva
May 03, 2019
Thank you Harvey was accommodating to my specific needs on this last visit for servicing. On a previous visit I was helped by the manager of second hand cars w Harvey was accommodating to my specific needs on this last visit for servicing. On a previous visit I was helped by the manager of second hand cars who was most friendly, professional and acccommodating. I wish I could remember his name as I would be happy to include it. It is someone who makes a huge difference to your organization. More
by Acp
Employees Worked With
Harvey Gonzalez
May 03, 2019
Customer Service At It’s Best Maria Morrone at Lexus of North Miami was a pleasure to work with. She was super knowledgeable, friendly, non- pressuring and made the process much mo Maria Morrone at Lexus of North Miami was a pleasure to work with. She was super knowledgeable, friendly, non- pressuring and made the process much more enjoyable than I was anticipating. From the first time I contacted the dealership, they were very responsive and friendly. There were no gimmicks or pressure to get me to look at cars above my price range. I was immediately able to test drive the car that I had called about. She accepted a competing trade-in offer which was a little higher than their trade-in offer without giving me any problems or attitude. It felt like Maria was on my side to help me get the car that I wanted at the best price possible. I wasn’t able to purchase the car on the day that I came in and so when I came in the next day to complete the transaction, Maria had $600 taken off of the original price that we had negotiated on. I have always purchased my cars to CarMax because I did not want to go through fighting with the dealership about price and financing. All of that was avoided with Maria at Lexus of North Miami. The process was very straightforward and easy and only took a few hours from start to finish. I left feeling like I got a great car had a great price. Thank you so much Maria for helping our family out. We really appreciate everything you did for us. I will definitely be back for my next car. More
by Ptj005
May 03, 2019
Very professional throughout. They listen to the customer. Harry Faitelson is the best salesman I have ever worked with. This is the third vehicle I have leased with him. I will continue to work with him. Harry Faitelson is the best salesman I have ever worked with. This is the third vehicle I have leased with him. I will continue to work with him. More
by Charles,john64
May 03, 2019
Great service! They were very accommodating. Clean building , many amenities and services offered. Helpful with our dog and were very efficient. Did everything in a They were very accommodating. Clean building , many amenities and services offered. Helpful with our dog and were very efficient. Did everything in a timely manner. More
by schneider.lisa3@gmail.com
Employees Worked With
I believe his name was Joel and helped us with insurance. And a young lady helped us with finance papers , Maria Morrone
May 01, 2019
Great service Benny Zavala service consultant has been very helpful and great service, I had been with other service consultants and he is the best. Thank yo Benny Zavala service consultant has been very helpful and great service, I had been with other service consultants and he is the best. Thank you Benny! More
by Williamkoh
Employees Worked With
Benny Zavala
