Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,221 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,221 reviews
March 08, 2025
It was a very courteous service person. Mr. Rahmani always takes good care of me and my car. Mr. Rahmani always takes good care of me and my car. More
by juancampanella
Verified CustomerEmployees Worked With
March 07, 2025
This is my 12th purchase from Lexus of North Miami, and that is the best indicator of my satisfaction. that is the best indicator of my satisfaction. More
by AFURTH1
March 07, 2025
Most lately I purchased 2 used cars there. Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go t Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go there for service of cars, but learning my lesson , I will not purchase a car there again or recommend to anyone More
by elusro
March 07, 2025
The service department ran on time, I was seen at the scheduled time. The Eric gave an accurate estimate of how long the repair would take. The problem was correctly diagnosed and repaired. Nice job t scheduled time. The Eric gave an accurate estimate of how long the repair would take. The problem was correctly diagnosed and repaired. Nice job to all! More
by Bill
Employees Worked With
Eric Garcia
March 07, 2025
Bobby is best service adviser he is so helpful and he do the best job all the time .Thank you Bobby the best job all the time .Thank you Bobby More
by h.goltapeh
March 05, 2025
My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!! More
by shaungrant33
March 05, 2025
Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank you Andrew! More
by Zinach
March 04, 2025
I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork was a crook and a liar, misleading me about the maintenance services that were supposedly included with my purchase. I later found out I had to pay $1,400 for the vehicle maintenance they initially claimed would be complimentary—on top of the $1,300 in dealership fees I had already paid. To make matters worse, the service department fails to meet even basic expectations. They don’t even wash the car after servicing, something most luxury dealerships offer as a courtesy. The lack of transparency, deceptive practices, and overall poor customer service have left me extremely dissatisfied. I deeply regret buying a car from this dealership and would not recommend Lexus North Miami to anyone. More
by Jordan
Employees Worked With
