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Lexus of North Miami

North Miami, FL

4.6
2,687 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,687 reviews

October 13, 2024

ERIC AND NED ARE AMAZING. THEY DEFINITELY ENSURED I HAD A GREAT EXPERIENCE AT LEXUS. More

by Brenjose
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Oct 15, 2024 -

Lexus of North Miami responded

Brenjose, thank you for leaving Lexus of North Miami a five-star review! We are happy to hear that Eric and Ned continue to be amazing. See you next time!

October 13, 2024

CHRIS, JOSE, ADE and the insurance guy were GREAT! Very professional and made my car buying experience painless and amazing. THANK YOU ALL!!! More

by KekeB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that Chris, Jose, Ade, and the team made your car buying experience at Lexus of North Miami so enjoyable! Thank you for sharing this fantastic feedback with us. Enjoy your new ride!

October 12, 2024

Rodolfo was a great salesman, he was very kind and professional, I would 100% recommend buying your car from this dealership More

by idarraga846
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of North Miami responded

Thank you for recommending us! We're delighted to hear Rodolfo provided a great experience at Lexus of North Miami. Enjoy your new car!

October 12, 2024

Outstanding new car experience. We sold our old car and wanted a new, dependable safe vehicle for ourselves and granddaughter! We connected with Denis Shadrin and he worked with us More

by marting3758
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez.
Oct 15, 2024 -

Lexus of North Miami responded

Thank you for sharing your outstanding experience at Lexus of North Miami, Martin! We're delighted to hear that Denis, Todd, and Juan made the process smooth and enjoyable. We hope you're loving your new car lease and appreciate you choosing us for such an important purchase. Safe travels!

October 12, 2024

Anders made buying from off the internet a breeze. He also set up shipping so I did not have to come pick it up. Highly recommend Lexus of North Miami if you are having trouble finding what you want. More

by jdownsrx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anders Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that Anders made your online purchase experience smooth and convenient at Lexus of North Miami. Thank you for recommending us, and enjoy your new vehicle!

October 12, 2024

Always goes the limit to make my visit worthwhile. The car is cared for in a timely fashion, detail outline of the price very curtious More

by SKRECAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Garcia
Oct 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami made your visit worthwhile and provided courteous service. Thank you for sharing your experience with us!

October 12, 2024

Arrived without appointment with brand new GX 550 less that 300 miles. Identified noise as bring roof rack More

by JAMESLAFLAMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of North Miami responded

James, we're glad our team at Lexus of North Miami could quickly identify the issue with your Lexus GX 550. If you need further assistance, feel free to reach out anytime!

October 12, 2024

Every time I get to this dealership the wait time is longer and longer. I got there at 8 am and didn’t leave until 12:30-45pm. That is a ridiculous amount of time to wait. Being proactive with the custo More

by Patriciat81693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Oct 15, 2024 -

Lexus of North Miami responded

Patricia, I apologize for the extended wait time you experienced. We strive to provide timely service and appreciate your feedback on how we can improve our customer experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 11, 2024

Service was great and I waited for my car which was good timing. The waiting room was comfortable and service was good. More

by mlharv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demon in #5 and Robert Cox
Oct 11, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a comfortable and timely experience at Lexus of North Miami. Thank you for sharing your positive feedback about our service!

October 11, 2024

Great service and great communication. I love my new GX 550! Thank you so much! More

by ashley.wildeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Lexus of North Miami responded

We are thrilled to hear that you had ane excellent purchasing experience. Thanks for choosing Lexus of North Miami, and enjoy the new GX 550!

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