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Lexus of North Miami

North Miami, FL

4.6
2,878 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,878 reviews

December 08, 2024

My advisor Jonathan Vellon is great! Jonathan a customer advocate and goes above and beyond. More

by villarl
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Dec 09, 2024 -

Lexus of North Miami responded

Thank you for this 5-star review of Lexus of North Miami! We will pass along your kudos to Jonathan. Take care!

December 08, 2024

Excellent service special Mr. Semon Mor,, work was done, professional!Thank you very much.to Lexus service. More

by KLEYMANRAISA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Semon Mor☀️🔥💕
Dec 10, 2024 -

Lexus of North Miami responded

Thank you for recognizing Mr. Semon and the team at Lexus of North Miami! We're delighted to hear about your excellent service experience with us.

December 08, 2024

My service is always Excellent because Bobby Rahmani is the Ultimate Professional. He's pleasant, courteous, honest, and cares about the service he provides. He is the Only person I would get my car servi More

by stevedobrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lexus of North Miami responded

Steve, we're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. Your trust and kind words mean a lot to us! We'll be sure to share your feedback with him.

December 08, 2024

The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami More

by belrofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lexus of North Miami responded

Thank you for sharing your incredible experience with us at Lexus of North Miami! We're delighted to hear that Jhan and Matthew provided exceptional service. We look forward to welcoming you back in the future!

December 08, 2024

This dealership has always been the most friendly, accommodating, and responsive that I have experienced in the past 40 years. More

by aradr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that our team has consistently provided friendly and accommodating service over the years.

December 07, 2024

I feel it is important to know what they service did in detail and what are the findings, so the driver has an idea of what to look for before the next service. Such as tire pressure, tires wear n tear, br More

by nadene.wendrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
genesis
Dec 09, 2024 -

Lexus of North Miami responded

Nadene, thank you for your feedback. We'll work on improving this aspect of our communication for the future. If you have any further questions or need assistance, please don't hesitate to reach out to me directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 07, 2024

This is the best dealership. I’m going there for many many years everybody knowledgeable and helpful. I would recommend everybody Go to this location More

by LANARAFAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of North Miami responded

Thank you for your loyalty and recommendation! We're delighted to hear that our team at Lexus of North Miami has consistently provided knowledgeable and helpful service. We look forward to seeing you again soon!

December 07, 2024

A great service advisor makes all the difference. Bobby Rahmani Has been mine for a long time now. He is always fair and straightforward and a pleasure to work with. Do yourselves a favor …Do NOT let More

by Frank D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of North Miami responded

Frank, we're delighted to hear that Bobby has been providing you with exceptional service at Lexus of North Miami. We'll make sure he knows how much his efforts are appreciated! Thank you for sharing your experience with us.

December 07, 2024

This is very good place to get the car. I’m going there for many years and everybody very knowledgeable and helpful the process fast and easier. More

by LANARAFAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of North Miami responded

Thank you for your loyalty and kind words about Lexus of North Miami! We're delighted to hear that our team consistently provides knowledgeable and efficient service. Looking forward to seeing you again soon!

December 07, 2024

Very slow. Took 1 hr for my loaner car to show up. My appointment was 10am and was told it would take 1-2hrs to do the 4 year maintenance. 3 pm no thing, so More

by NEIL_YANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 09, 2024 -

Lexus of North Miami responded

Neil, we're sorry to hear about your experience. We appreciate your feedback and will address these concerns with our team to improve our service. Thank you for giving us a try, and we hope you'll consider visiting again in the future under better circumstances. - Ed Rubenfeld - Service Manager - 305-372-3747

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