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Lexus of North Miami

North Miami, FL

4.6
3,007 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,007 reviews

January 10, 2025

Excellent service and a very friendly and professional staff. Highly recommended and look forward to doing more business in the future More

by Sylvester
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

Thank you for the glowing recommendation! We're delighted to hear about your positive experience with our team at Lexus of North Miami. Looking forward to assisting you again in the future!

January 10, 2025

Bobby is great and attentive and really cares for the customers needs . Very Very good More

by JBENES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

Thank you for the excellent review of Bobby at Lexus of North Miami!

January 10, 2025

Everyone was friendly & professional . They seemed truly eager to help & answered all my questions . I’m so glad I decided to purchase a vehicle from Lexus More

by fuscocathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anders Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rey
Jan 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided a friendly and professional experience for you. Thank you for choosing us, and enjoy your new vehicle!

January 10, 2025

Really enjoy my time here, Eric was responsive and professional and I felt comfortable bringing my car to get service at this location. More

by blasanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jan 13, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric provided a responsive and professional experience at Lexus of North Miami. Thank you for trusting us with your vehicle's service needs!

January 09, 2025

Waiting time was too long and repair progress and final completion notifications was also slow. More

by SAUNDERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. We will be sure to discuss this as a team so that we can improve our process going forward. If there's anything else you'd like to discuss, please feel free to reach out to me. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 09, 2025

I was very satisfied with the deep that received zo thank the whole for their service More

by MONAP41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronal
Jan 10, 2025 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you!

January 09, 2025

Vehicle was properly repaired Total charge was less than expected Loaner was provided while my vehicle was being repaired More

by jf3168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience with Lexus of North Miami exceeded expectations, from the repair quality to providing a loaner vehicle. Thank you for sharing this positive feedback!

January 09, 2025

another great purchase with Harry Faitelson who we know for over 20 years & has treated my family over the years More

by dhalberstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

Thank you for your continued trust in Harry and the team at Lexus of North Miami! We're delighted to have been part of your family's journey over the years. Enjoy your latest purchase!

January 08, 2025

Excellent salesperson and very professional. Very efficient with the delivery of the vehicle and explanation of the car. More

by meneseslou
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team provided professional and efficient service during your vehicle delivery. Enjoy the ride!

January 07, 2025

The experience was great Our sales person Anna Kaloshina was exceptional, helpful and knowledgeable and not pushy Thanks to her I’m happy with my new Lexus More

by debrunocynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Lexus of North Miami responded

We're delighted to hear that Anna provided exceptional service during your visit to Lexus of North Miami! Enjoy driving your new Lexus, and thank you for sharing this positive feedback with us.

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