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Lexus of North Miami

North Miami, FL

4.6
3,221 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,221 reviews

March 15, 2025

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again More

by KON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided you with a great experience and helped you get the car you wanted. It's wonderful knowing both sides were happy with the deal, and we appreciate your recommendation!

March 15, 2025

Very good customer service only issue is the wait time for rep. Otherwise good experience More

by GILDAPEREDA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Lexus of North Miami responded

Thank you so much, Gilda! We appreciate your business here at Lexus of North Miami.

March 15, 2025

As usual, prompt attention and excellent service. Eric helped me with all the car issues. Thank you ! More

by rosabenedetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric from services. Jorge Frontera from sales.
Mar 16, 2025 -

Lexus of North Miami responded

Rosa, we're delighted to hear that Eric provided you with prompt and excellent service at Lexus of North Miami. Thank you for your kind words!

March 14, 2025

Angel and Yairon went above and beyond to EXCEED MY EXPECTATIONS!!!!! I have a brand new car I’m obsessed with and feel safe having my kids aboard. WORDS CANT EXPRESS MY GRATITUDE!!! I HIGHLY RECOMMEND More

by pamela.zambrano1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yairon and Juan
Mar 14, 2025 -

Lexus of North Miami responded

Pamela, we're delighted to hear that Angel and Yairon exceeded your expectations at Lexus of North Miami! Enjoy every moment with your new car, and thank you for the high recommendation. Safe travels ahead!

March 14, 2025

Excellent service and best deals. Highly recommend it. This is my second car with NM Lexus More

by carlycgrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Lexus of North Miami responded

Thanks so much, Carly. We look forward to your next visit to Lexus of North Miami!

March 13, 2025

Muy buena atencion,respuests a mis dudas,las instalaciones limpias,personal entrenado,rapidez en entrega More

by JKAFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnatan Velon
Mar 13, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia con nosotros en Lexus of North Miami. Nos alegra saber que recibió una atención excelente y disfrutó de nuestras instalaciones limpias y servicio rápido. Esperamos verle nuevamente pronto!

March 13, 2025

Great service! ! Nice sales guys, They work with customers to give them the best deals! More

by ANDREASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lexus of North Miami responded

We love seeing 5-star reviews. Thanks, Andreasch!

March 12, 2025

Nice looking dealer, with available things to do. Everyone looked very professional. Our sales associate, Terry Bean is the best. More

by PAPITO1060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

We're delighted to hear you had a great experience with Terry and found our Lexus of North Miami dealership welcoming! Thank you for the positive feedback, we look forward to seeing you again soon.

March 12, 2025

This was the easiest car buying experience I have ever had and will highly recommend this dealership over all other Lexus dealerships More

by blooms925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

We're thrilled to hear that your car-buying experience was smooth and enjoyable! Thank you for recommending Lexus of North Miami, and safe travels ahead!

March 12, 2025

Missed my appointment for valet service pickup several times. Required multiple calls to arrange. Car was returned unwashed even though I specifically asked for a car wash and vacuum. Overall very disorga More

by montserrat.alba.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the inconvenience you experienced with our valet service. It sounds like we fell short of providing the organized and thorough service you expected, especially regarding your car wash request. We appreciate your feedback and would love to make it right for you; please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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