Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
2,878 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 2,878 reviews
December 10, 2024
Andrew was very quick and efficient gave me exactly what I wanted. Beautiful place. I will recommend both. I wanted. Beautiful place. I will recommend both. More
by Lmarinos2
Verified CustomerEmployees Worked With
December 10, 2024
Disregard for schedule and inappropriate use of customer time. Poor communication among staff. No responsibility taken for their own errors. time. Poor communication among staff. No responsibility taken for their own errors. More
by chardivey50
December 10, 2024
Great Service there. Everything was on time and the car was in a perfect condition Everything was on time and the car was in a perfect condition More
by hrodolfo65
December 09, 2024
My service advisor Johnathan was very professional and informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and w informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and walked to the table. The male cashier helped me. Shortly after I was being helped by the male cashier, a male customer walked up to the window and the female cashier quickly went to her window to help him. Her actions were very unprofessional. She is a young lady, white female with dark colored hair. More
by smj630
Employees Worked With
December 09, 2024
I don’t believe it is the dealership‘s fault, but Lexus let me down. I had to call a main Lexus phone number just to get the runaround on a problem with my car. Lexus lost a customer. let me down. I had to call a main Lexus phone number just to get the runaround on a problem with my car. Lexus lost a customer. More
by MERYLREICH
Employees Worked With
Not the dealership’s fault, main Lexus’ issue
December 09, 2024
Professional no pressure great inventory that is why we have always come back to purchase our cars from them have always come back to purchase our cars from them More
by LAN819
December 09, 2024
I was extremely pleased with how my service was handled this time. I liked that my rep Eric presented everything that my car might need beforehand, gave me options and was patient with me while deciding. I this time. I liked that my rep Eric presented everything that my car might need beforehand, gave me options and was patient with me while deciding. I didn't feel rushed or pressured. My car was returned clean and I enjoy the way it drives now. Ty More
by Vivjl98
Employees Worked With
Eric at the North Miami location
December 09, 2024
Lexus was quick to make me an appointment to test drive and once I was there it was quick to be seen. Evan was extremely helpful and patient and once I was there it was quick to be seen. Evan was extremely helpful and patient More
by Chava
Employees Worked With
December 08, 2024
I am very happy with the service. No problem at all , But I waiting for more than 20 mins to get my car back at the loaner office. Two people came after me and their car back immedi No problem at all , But I waiting for more than 20 mins to get my car back at the loaner office. Two people came after me and their car back immediately. I went inside to asked and they forgot about me. While they were sitting in an empty office with an actitud. Finally a got my car and with a horrible actitud. I felt insulted. Very unprofessional. I got to the dealer at 10:20 am, waited and I left almost at 3 pm. More
by PUPELLEN
Employees Worked With
