Back

Lexus of North Miami

North Miami, FL

4.6
2,876 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 2,876 reviews

December 12, 2024

Everyone is so friendly, warm and kind. They’re highly knowledgeable and will answer all your questions and concerns. I highly recommend this dealership! More

by ROBIN.SCHRAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lexus of North Miami responded

Thank you for the glowing recommendation, Robin! We're delighted to hear that our team at Lexus of North Miami provided such a friendly and knowledgeable experience. We appreciate your support and look forward to assisting you again in the future!

December 12, 2024

Excellent service! Carlos is always pleasant, knowledgeable and courteous! I will always go to Lexus of North Miami More

by QUANDA88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lexus of North Miami responded

Thank you for the wonderful feedback! We're delighted to hear that Carlos provided excellent service at Lexus of North Miami. We look forward to welcoming you back in the future!

December 12, 2024

Very good service, easy to book and kind people, I like to go to Lexus of North Miami thanks More

by FREDYMOTTA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lexus of North Miami responded

We appreciate the stellar review here at Lexus of North Miami!

December 12, 2024

Anna was very nice & extremely helpful with finding the right car and price for me. Thank you very much Anna, I’ll be working with you in the future. More

by Olga K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lexus of North Miami responded

Olga, we're delighted to hear that Anna provided such helpful service at Lexus of North Miami. Until next time, drive safely!

December 12, 2024

When purchasing a car, I really liked the high-quality and professional presentation of the car I was interested in and the provision of all possible payment methods. Anna, a high-profile specialist, carr More

by vadim_balybin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lexus of North Miami responded

Vadim, we're delighted to hear that Anna provided such a professional and comprehensive experience at Lexus of North Miami. Thank you for recognizing her efforts! Enjoy your new car!

December 11, 2024

I had to take the day off because there were no loaners available. This is inconvenient, as I live in Broward and work in Broward /Palm counties. More

by hawkeye11717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the lack of loaners at Lexus of North Miami and understand how it affected your schedule. We'll work on improving this aspect to better serve our customers in Broward and Palm counties.

December 11, 2024

Took me without an appointment and fixed my problem quickly. Communicated with me throughout the process More

by alankutn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone
Dec 12, 2024 -

Lexus of North Miami responded

Alan, we're delighted to hear that our team at Lexus of North Miami could assist you promptly and keep you informed. Thanks for the great feedback!

December 10, 2024

Andrew was fantastic quick and efficient. found the vehicle I wanted immediately. Will recommend Andrew and Dealer. More

by Lmarinos2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lexus of North Miami responded

We're delighted to hear that Andrew provided quick and efficient service at Lexus of North Miami! Thank you for recommending both him and our dealership. Enjoy your new vehicle!

December 10, 2024

Andrew was very quick and efficient gave me exactly what I wanted. Beautiful place. I will recommend both. More

by Lmarinos2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lexus of North Miami responded

We're delighted to hear that Andrew provided you with quick and efficient service at Lexus of North Miami! Thank you for recommending us, and we hope to see you again soon.

December 10, 2024

Disregard for schedule and inappropriate use of customer time. Poor communication among staff. No responsibility taken for their own errors. More

by chardivey50
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Lexus of North Miami responded

It's disappointing to hear about your experience with scheduling and communication. We strive for efficiency and accountability, so it's concerning that we fell short here. Please reach out to us directly so we can address these issues further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

...
12
...