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Lexus of North Miami

North Miami, FL

4.6
3,221 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,221 reviews

March 23, 2025

Excellent service. The team communicated well. Receptionist was very helpful, friendly and professional. Vey positive experience More

by remjp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that our team provided excellent service and communication. We appreciate your feedback and look forward to serving you again in the future!

March 23, 2025

great service overall. love it. ni issues at all. will highly recommend it to everyone More

by ALEGRIASBR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! Safe travels!

March 23, 2025

All the staff customer service skills was amazing. The environment is always clean and kid’s friendly. More

by charmainentyler
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ronnie
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback, Charmaine! We're delighted to hear that our team at Lexus of North Miami provided excellent customer service and a welcoming environment. We look forward to seeing you again soon!

March 23, 2025

I have been a customer for over 10-12 years now! Love the cars, and the service is the best!!! More

by LABERKSON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you!

March 23, 2025

I like going there for service, but sometimes the wait is extremely long. I have experience this even after making an appointment. More

by GBLESSALWAYS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that you enjoy visiting Lexus of North Miami, but we apologize for the long wait times you've experienced. We'll work on improving this aspect and appreciate your patience!

March 23, 2025

Everything was excellent Valet service was great and the car service was beyond my expectations. The only complain I have that car wasn’t washed or vacuumed. This is my 3rd Lexus and it’s happened th More

by IVERBUCK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet person who picked up and brought back my car. Don’t know the name
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about your recent visit to Lexus of North Miami. We're glad to hear that the valet and car service exceeded expectations, but we're sorry about the missed wash and vacuum this time around. We appreciate your loyalty as a returning customer and will work on ensuring it doesn't happen again in future visits!

March 23, 2025

Bobby who is my service manager is always helpful, courteous and respectful; I so appreciate always!! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in the Technology Department
Mar 24, 2025 -

Lexus of North Miami responded

Steven, we're delighted to hear that Bobby consistently provides you with excellent service at Lexus of North Miami. Your appreciation means a lot to us!

March 23, 2025

I purchased my Lexus in 2011 and have had nothing but excellent service. Bobby is one of the best, respectful service managers and always gives his honest and professional advice. And that's exactly why More

by MAXIE640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that Bobby and our team have consistently provided excellent service over the years. We look forward to assisting you with your next Lexus purchase soon!

March 22, 2025

We had a most pleasant experience purchasing a Certified RX 350 this month. Everyone we encountered went out of their way to ensure we were treated as a valued customer. Our sales rep was Isaac Rodriguez, w More

by L. Palmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Garcia - Insurance - On loan from another location - great job!
Mar 24, 2025 -

Lexus of North Miami responded

L. Palmer, we're delighted to hear about your positive experience with Isaac, Alex, and Alfred at Lexus of North Miami! It's wonderful that our team could turn things around for you after a previous bad experience elsewhere. Enjoy your Certified Lexus RX 350!

March 22, 2025

Andrew Amuah-Niamkey is a professionals professional. I truly appreciated their honesty, professionalism, and willingness to go the extra mile to ensure I was comfortable and confident in my decision. Th More

by Kasimir Souffrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Amuah-Niamkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of North Miami responded

Kasimir, we're delighted to hear that Andrew provided you with such a positive experience at Lexus of North Miami. Thank you for sharing your feedback and choosing us!

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