Lexus of Merrillville

The service is GREAT I have been going to this dealership for many years. The reason is that I trust the staff and I have always been treated with respect. The staff is p I have been going to this dealership for many years. The reason is that I trust the staff and I have always been treated with respect. The staff is professional and knowledgeable. When I have a concerns, I tell Mark and it is handle right away. When I get my car wash it is done in a timely manner. When it time to complete maintenance the schedule is done at my convenience. When I trade my car in I am given the choice and no one tries to push me into a deal. I love the service due to the respect that I receive when I enter the facility. I am greeted by my name. I have recommended this dealership to family, friends and strangers. When an individual ask me about the service at the dealership that I go to, I inform them that the service is professional and they would not be disappointment but happy if they made the choice of going to Lexus o Merrillville. More

Great and speedy customer service I bought a car here about 2 months ago. Thoughout the entire process everyone was helpful with helping me with buying my car. I am very happy with my I bought a car here about 2 months ago. Thoughout the entire process everyone was helpful with helping me with buying my car. I am very happy with my car and the service I am provided every time I come in More

Always a great experience When given a time frame always accurate. Quality of technicians is excellent. Listen to your needs and budget. Try to find a purchase that matches you When given a time frame always accurate. Quality of technicians is excellent. Listen to your needs and budget. Try to find a purchase that matches your needs. More

Excellent Service!! I came in to get my Lug Locks changed and a service that simple was still turned into an amazing experience. Marc Lovejoy kept in contact before my ap I came in to get my Lug Locks changed and a service that simple was still turned into an amazing experience. Marc Lovejoy kept in contact before my appointment and made sure that everyone knew I was coming. I was met immediately by Chris who before I said anything knew exactly what I needed. As I waited for my car to be serviced we talked and test drove other cars it just didn't feel like the boring old waiting typically experienced at the other dealerships I've been to. Thank you again Marc Lovejoy, Chris and Willie for your services. I really enjoy coming to this specific dealership. More

Enjoy the service from Lovejoy! This was my first time purchasing a car from Lexus of Merrillville and it was truly a "Joy". Mr. Lovejoy was professional and patient. He took his tim This was my first time purchasing a car from Lexus of Merrillville and it was truly a "Joy". Mr. Lovejoy was professional and patient. He took his time educating me about my new car as well as explaining all the special benefits. I love customer service and Mr. Lovejoy exceeded my expectations. I will definitely go back to Merrillville of Lexus to purchase my next car because of Mr. Lovejoy. More

Lexus and Lovejoy - Dream Makers My 1st time in a Lexus dealership and the 1st sales person I saw was Lovejoy. I fell head over heels with every Lexus I saw. In hearing me discuss m My 1st time in a Lexus dealership and the 1st sales person I saw was Lovejoy. I fell head over heels with every Lexus I saw. In hearing me discuss my unlikeness of being able to afford one to a friend with me, Mr. Lovejoy responded "There's a Lexus for everyone!" I called Marc a week later on those words and he proved them to be TRUE. Today I am an owner of a 2018 Lexus! Thank you Marc Lovejoy for your warm hospitality and your efforts in making my dream come true. Your words meant so much to me! More

Thank you Marc! Another Great Experience! My family and I have purchased many new Lexus vehicles and several preowned vehicles from Lexus of Merrillville. Marc has always gone above and beyond My family and I have purchased many new Lexus vehicles and several preowned vehicles from Lexus of Merrillville. Marc has always gone above and beyond to be sure we were given nothing less than excellent service. He is a pleasure to work with as is the rest of the team, from Managers to Service. You can't go wrong with Marc and Lexus of Merrillville for your new or preowned car purchase. More

the best car shopping experience this is my first lexus , marc lovejoy , helped me from start to finish and went out of his way to make sure everything was perfect , I have bought car this is my first lexus , marc lovejoy , helped me from start to finish and went out of his way to make sure everything was perfect , I have bought cars from other dealerships , but never found anyone more friendly and helpful , he was amazing and I would recommend anyone purchasing a car , ask for him , I will certainly be letting all my friends know More

Experience at Lexus of Merrillville With Marc Lovejoy I just purchased my third Lexus at the December to remember sale, Marc Lovejoy was my salesmen. Marc is friendly, kind, and generous. He will make sur I just purchased my third Lexus at the December to remember sale, Marc Lovejoy was my salesmen. Marc is friendly, kind, and generous. He will make sure that his client is happy and satisfied. I've always enjoyed working with Mr. Lovejoy and will continue to purchase my vehicles at Lexus of Merrillville. My experience with Mr. Lovejoy has always been amazing! More

Great buying and service experience I've been buying and servicing my Lexus cars at Lexus of Merrillville for over ten years now and have had great experiences. My latest several purcha I've been buying and servicing my Lexus cars at Lexus of Merrillville for over ten years now and have had great experiences. My latest several purchases have been with Mark Lovejoy and he's always a pleasure to deal with - fair and always goes the extra distance to make sure my experience is great and the car is perfect. More