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Lexus of Edison
Edison, NJ
588 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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588 Reviews of Lexus of Edison
June 17, 2020
I visited Lexus of Edison for my 35,000 mile service. I was greeted by Sumit Patel who explained the process and cost. The visit was very simple and cost was reasonable. As expected it met the Lexus stan was greeted by Sumit Patel who explained the process and cost. The visit was very simple and cost was reasonable. As expected it met the Lexus standard of quality. Additionally, the service was performed in less than one hour. Wow ! Talk about great service. Thanks Sumit and Lexus of Edison. More
by mpeare351
Employees Worked With
Sumit Patel
May 29, 2020
Sumit Patel work ethics and professionalism was excellent. I bought 2 cars from this dealership and come often for service, Best staff and willing to work with customers. excellent. I bought 2 cars from this dealership and come often for service, Best staff and willing to work with customers. More
by Ranabilal
Employees Worked With
Sumit Patel
March 27, 2020
Very nice experience with leasingthe 2020 Lexus es350 ... not pushy and very reasonable ... will certainly consider purchasing/leasing from again in the future. Thank you Manish for all your help. not pushy and very reasonable ... will certainly consider purchasing/leasing from again in the future. Thank you Manish for all your help. More
by Kilg0retr0ut
Employees Worked With
Manish
March 25, 2020
Above & Beyond Customer Service!!! I work as a nurse and really needed a reliable transportation to and from work during this pandemic. Zahid and the entire team at Lexus of Edison went I work as a nurse and really needed a reliable transportation to and from work during this pandemic. Zahid and the entire team at Lexus of Edison went above and beyond in helping me get a car immediately before all businesses were mandated to temporarily shut down the next day. Although they knew about the urgency of my need for a car, I never once felt that they were taking advantage of me. They took care of the entire process for me while I was at work taking care of patients and the quote I was given over the phone was the exact final price I was given. Zahid is an amazing and very trustworthy agent who really puts his clients' best interest as his main priority. It is difficult to find a car sales agent that you can really trust but everyone at this dealership was exceptional and I would certainly go back to them for my future purchases. I 100% recommend this dealership, and especially ZAHID! Thank you for taking care of me and for being so flexible. I am absolutely loving my UX 250h F-sport thanks to all your help! More
by Lee
Employees Worked With
Zahid Syed
March 17, 2020
Very good experience with Lexus of Edison. Impressed by knowledge and ability to go out of the way to make the deal. I would recommend Lexus of Edison to my friends and everyone to visit. Manish Vyas made knowledge and ability to go out of the way to make the deal. I would recommend Lexus of Edison to my friends and everyone to visit. Manish Vyas made the day for me. More
by Sam
Employees Worked With
Manish Vyas
March 16, 2020
Sam the sales rep was very helpful and he was able to answer all of my questions. He also got me the best deal possible. He went above and beyond. answer all of my questions. He also got me the best deal possible. He went above and beyond. More
by dzatoren
Employees Worked With
Kelvin Camilo, Samuel Altshul
February 21, 2020
Exceptional service. Service advisor Renee Fernandez, all the tech at the service Dept, the person at car rental and even cashier were helpful, respectful and provided prompt services. the tech at the service Dept, the person at car rental and even cashier were helpful, respectful and provided prompt services. More
by ssenguptamd
Employees Worked With
Renee Fernandez, Service Advisor
February 18, 2020
Went in for service today and got JACOB LINK as my service advisor. Jacob did a great job explaining my recommended and required services and kept me updated and inform though out my entire visit. Le service advisor. Jacob did a great job explaining my recommended and required services and kept me updated and inform though out my entire visit. Lexus of Edison is truly the best when it comes to customer satisfaction More
by Cris55
Employees Worked With
Jacob link
February 06, 2020
Service Beyond Excelent! My Wife and I recently purchased a used 2019 Challenger Shaker Scat Pack from Lexus of Edison. We traveled from South Jersey to look at their car, and My Wife and I recently purchased a used 2019 Challenger Shaker Scat Pack from Lexus of Edison. We traveled from South Jersey to look at their car, and found our Dream Car! Dale Johnson was Very helpful, an All around Great Man to assist us. The Staff at their Dealership went out of their way to make us feel Welcome. They even served us Lunch. This was the first dealership that the sales person, Dale followed up with a phone call the next day to see if we were happy with our purchase. I would highly recommend Dale and Lexus of Edison. More
by brendabintz
Employees Worked With
Dale Johnson
January 20, 2020
Purchased a brand new ES-350 (2018) from Lexus in Edison that Included 5 year warranty and What I was mistakenly told 3 years of maintenance at purchase. Quite honestly, for a caliber of a car like Lexus, that Included 5 year warranty and What I was mistakenly told 3 years of maintenance at purchase. Quite honestly, for a caliber of a car like Lexus, this this would be a standard. It is for my Audi A4 and BMW offers it for life. After two services (and 17K miles) my wife was told to pay $120 for tire rotation. Frankly, as an owner for two ES-350’s, I find this unacceptable - this will definitely influence my (and any friends /family) choice of purchasing a Lexus in the future More
by Alyna
Employees Worked With
Dale Johnson, JOSEPH RATTINO
