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Lexus of Edison

Edison, NJ

4.4
586 Reviews

711 US Highway 1

Edison, NJ

08817

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586 Reviews of Lexus of Edison

October 28, 2024

I bought my Lexus Nx 300 from Lexus of Edison in 2021. I have not been to any other dealership for service, and I spent so much money there over the past 3 years. I am usually treated with care but this l More

by tarifjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Ammar
October 13, 2024

I love my new Certified Lexus NX 300! The car feels brand new! Great job! More

by Mo-B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Goodwin
Oct 15, 2024 -

Lexus of Edison responded

Thank you for choosing Lexus of Edison, Mo! Drive safely in the new-to-you Lexus NX 300.

March 30, 2024

Purchasing a new car has always been a nightmare. However, not this time. From the time we entered the dealership and were introduced to our sales person, Andrea Arias the experience was pleasant. Sh More

by allanjblock
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Arias
Apr 01, 2024 -

Lexus of Edison responded

We're so glad to know that Andrea and our team at Lexus of Edison could make your car-buying experience a pleasant one! It's great to see you found the right vehicle without needing to shop around. Thanks for recommending us, we appreciate it!

Apr 01, 2024 -

allanjblock responded

In this day and age doing when you right thing it should be acknowledged . A friendly smile, a warm handshake has seemed to wither away. However, the staff at Lexus of Edison has shown that purchasing a car should not be dreaded. Kudos to Lexus of Edison

December 18, 2023

Great, helpful and courteous service. Justin Coyra is very helpful, respectful and informative. 5 stars More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Coyra
Dec 18, 2023 -

Lexus of Edison responded

Dennis, we're delighted to know that Justin provided you with such a positive experience here at Lexus of Edison. Thanks for the 5-star review!

November 17, 2023

Rino Lacerra, the Service Director, provided Great Customer Service. He was extremely helpful in making sure my Lexus ES350 was serviced promptly. He also arranged to have a loaner vehicle. For many y More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rino Lacerra
Nov 17, 2023 -

Lexus of Edison responded

Lou, it's fantastic to know that Rino and our team at Lexus of Edison have consistently provided you with great service. We appreciate your loyalty over the years!

September 25, 2023

5 years ago we purchased our second Lexus RX350 F Sport and we got a good price and we were treated fairly. So we contacted the dealership to buy a GX460 for our 36th Wedding Anniversary. Unfortunately, More

by bfineza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahid Syed & Tony Kwak
Sep 26, 2023 -

Lexus of Edison responded

We're so glad to know that Zahid and Tony were able to provide you with the knowledgeable, low-pressure service we strive for here at Lexus of Edison. Thanks for your recommendation. Enjoy your new Lexus GX 460 and keep us in mind for any future needs!

August 04, 2023

Buying a new Lexus was a great experience. Aaron Goodwin is a well informed representative who explained everything so well. I felt he went out of his way to satisfy me. He knows how to commun More

by Frank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Goodwin
Aug 04, 2023 -

Lexus of Edison responded

Frank, we're glad to know that Aaron provided you with a great car-buying experience at Lexus of Edison. We appreciate your feedback and hope you enjoy your new Lexus!

July 30, 2023

Great staff awesome service definitely coming back for service on my RX 350 great lounge More

by martinbenedek56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Fink Tom the tech Jacqueline
Aug 17, 2023 -

Lexus of Edison responded

Thank you for sharing your 5-star review of Lexus of Edison! We'll see you next time!

January 31, 2023

I am a loyal customer of Lexus of Edison for almost 16 to 17 years. I was a customer even before I owned any Lexus vehicle because of a service advisor who moved from a Toyota dealership to Lexus of Edison a More

by vsrinivasan8787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Khader, Service Advisor
Jan 31, 2023 -

Lexus of Edison responded

Thank you for the review! We want the most for our guests, and it means a lot to hear that you had such an outstanding experience working with Mohamed and the team. We will be sure to pass on the kind words. We appreciate your business over the years and are looking forward to seeing you again at Lexus of Edison!

Jan 31, 2023 -

vsrinivasan8787 responded

Unfortunately when I visited your dealership to pick up my vehicle, I stopped at the reception and told them that I want to meet Riz Rizvi, the general manager and talk to him about my positive experience, I was insulted by one of his associates. Not a pleasant feeling for a person who took time to write and post a raving review. I was very disappointed this morning because of the insult.

December 22, 2022

Arrived early service adviser Mohammed assured me service would be completed in a timely manner. Oil change was completed within one hour. Service was exceptional. I would not hesitate to return. Service ba More

by Princenoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Samuels, Lisa Gonzalez, Paul Randazzo
Dec 22, 2022 -

Lexus of Edison responded

Thank you for reviewing Mohammed and Lexus of Edison! We are delighted to hear that your service visit went smoothly. We appreciate your feedback and will take it into consideration as we move forward. Safe driving!

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