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Lexus of Edison

Edison, NJ

4.4
586 Reviews

711 US Highway 1

Edison, NJ

08817

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586 Reviews of Lexus of Edison

December 18, 2022

Sam Altshul is the best sales rep we have ever met! Thank you for all your assistance and advices! Alex and Natalya More

by abelinsky59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Altshul
Dec 19, 2022 -

Lexus of Edison responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Sam, Alex, and Natalya. Drive safely, and we hope to see you back again at Lexus of Edison!

December 14, 2022

Service at Lexus of Edison is awesome - no shady business, very accommodating in terms of making sure a loaner is always available and great communication (texts, calls, you name it) during the serv More

by invisible-car2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Powers
Dec 14, 2022 -

Lexus of Edison responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Rob and the Lexus of Edison team. Drive safely, and we hope to see you back again down the road!

November 29, 2022

I needed a fuel efficient vehicle because I was in an accident and my hybrid my was totaled. I researched cars and UX 250h seemed to be the best fit for me. I was unable to find the premium version in th More

by Kathleen
Recommend Dealer
No
Employees Worked With
Aaron Goodwin
October 21, 2022

If I could give this place zero stars I would! DO NOT BRING YOUR CAR HERE THEY HAVE SHADY MECHANICS AND MESS YOUR CAR UP. Brought my car in for an oil change Thursday 10/20/22 it is now Friday 10/ More

by Phera12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee not listed
October 14, 2022

Professional care and job done fast, including 2 recalls, thank you Shelby Parker, my favorite service representative. More

by Stephen Lo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Oct 17, 2022 -

Lexus of Edison responded

Stephen, it's our pleasure to deliver timely professionalism, and Shelby will definitely appreciate the praise. Thanks for being a Lexus of Edison customer!

August 07, 2022

Gracias Andrea por tu atención y ayuda, fuiste muy rápida, en tu asistencia y clara More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Arias
Aug 08, 2022 -

Lexus of Edison responded

Alex, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Andrea y el equipo Lexus of Edison. Apreciamos el apoyo y esperamos verle en el futuro!

July 29, 2022

Purchased a brand new car, spent $70k and was treated horribly every step of the way. Still ironing out their mess. I had a poor experience at this dealership for several reasons. I was not allowed to fi More

by radiationkillsbirds
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelvin Camilo
Aug 01, 2022 -

Lexus of Edison responded

Allow us to apologize that your buying experience fell short of our five-star standards. We want the trade and purchase process to be seamless from beginning to end, and it's regrettable we missed that mark. We will share this feedback with the appropriate staff in our constant effort to improve, but please give us a call if you'd like to discuss this directly. Our New Car Manager, Kelvin Camilo, would be glad to speak with you at (848) 359-8541 and assist in whatever capacity we can. Thank you.

July 12, 2022

Ali was excellent to deal with and very patient on helping with our gx460 purchase. More

by Jiande
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Jul 12, 2022 -

Lexus of Edison responded

Jiande, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Ali and the Lexus of Edison team. Drive safely in your Lexus GX 460, and we hope to see you back!

June 26, 2022

Was not planning on purchasing a Lexus just looking for information but Aaron Goodwin was very helpful in pro and cons of other brands and I ultimately was convinced this car was for me More

by jboylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Goodwin
Jun 27, 2022 -

Lexus of Edison responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Aaron and the Lexus of Edison team. Drive safely, and we hope to see you back again down the road!

April 18, 2022

I had a very good experience. Ali Abbas was a pleasure to work with. Great human being, and down to earth. More

by MySilverCC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Abbas
Apr 18, 2022 -

Lexus of Edison responded

We are delighted Ali welcomed you into our dealership and provided a seamless car-buying experience. Safe travels! - Lexus of Edison

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