Lexus of Edison
Edison, NJ
Filter Reviews by Keyword
By Type
586 Reviews of Lexus of Edison
As much I will say about them will never be enough. Talking about recommending them to others i will push them to go to this dealer. As I did already to one of my family memeber. I bought 2 card so far Talking about recommending them to others i will push them to go to this dealer. As I did already to one of my family memeber. I bought 2 card so far and on first recommendation my family member they bought car too. KEEP UP THE GOOD WORK ! More
whenever i have been to this dealership for service i have dealt with Butch . He has been a pleasure to deal with over the years . He is always very friendly and very knowledgable and goes out of his way have dealt with Butch . He has been a pleasure to deal with over the years . He is always very friendly and very knowledgable and goes out of his way to make sure that when the customer leaves he is satisfied with everything . Butch is part of the reason during my last service appt.that i decided to buy another lexus and stick with this dealership . Thank you Butch you are great at what you do! More
Our salesman, Dale Johnson, made the often onerous and stressful experience of purchasing a used car much more palatable and straight forward. We never felt pressured or manipulated and were always treate stressful experience of purchasing a used car much more palatable and straight forward. We never felt pressured or manipulated and were always treated with the utmost courtesy and respect during the inevitable negotiating process. The car was as advertised and in the end, with a few concessions by Dale and his accommodating sales manager, we felt like we got a very good and fair deal. Even though Dale was having some family problems at the time, (we later found out that his 6 year old daughter was being taken to the hospital with a broken arm while we were in the process of buying the car), he never missed a beat and gave us his full attention until almost 10 PM that evening when the sale was finally concluded. We were extremely satisfied with the overall dealer experience including the financial arrangements put together by Tom Pasquale. But most importantly, after two weeks of driving, we are still extremely satisfied with our purchase. Both my wife and I would highly recommend Lexus of Edison to anyone looking for a great car and a fair deal. Oh . . . make sure you ask for Dale Johnson when you get there. More
Donna Coleman is an excellent Service Advisor at Lexus of Edison, NJ. She is very friendly and professional which make me felt very comfortable as a customer. Even though I relocated to a different city, I Edison, NJ. She is very friendly and professional which make me felt very comfortable as a customer. Even though I relocated to a different city, I still came back to her and have my Lexus IS250 service under her care. More
I wanted to exchange a car with problems for another similar car. The dealership gave me the opportunity to do just that. Manish was my sales person and he provided a choice of at least several vehicles similar car. The dealership gave me the opportunity to do just that. Manish was my sales person and he provided a choice of at least several vehicles that would fit my requirements. We test drove 3 different vehicles that day and he was very patient while I was inspecting every one of them and did not pressure me in making my decision. Once the decision was made, he negotiated the lower price for me with the management and also a higher trade-in value for my trouble vehicle, which I wanted to return. In the end I got a better vehicle and a smaller monthly finance payment. the whole experience was fair, done in a friendly and pressure-free manner and all costs and fees were clearly explained and marked in the agreement. I would definitely recommend Lexus Of Edison to any of my friends and family members when they are ready for their next vehicle. More
Butch is the only person I enjoy dealing with at this dealership (or any dealership). He is friendly, courteous, and always a pleasure. Butch does his best to fit me in the shop's schedule, even when i dealership (or any dealership). He is friendly, courteous, and always a pleasure. Butch does his best to fit me in the shop's schedule, even when it is booked solid. He goes above and beyond with his customer service. Thanks Butch! More
I have to say he exceeded my expectation. My husband and I walked away with a brand new lexus rx fully loaded at an amazing price thanks to HD.I almost thought that we were going to have to go with a differ I walked away with a brand new lexus rx fully loaded at an amazing price thanks to HD.I almost thought that we were going to have to go with a different brand but his salesmanship was so top notch that we just had to stay with lexus. I would say if your looking for another car please consider lexus of edison. More
One of the best Auto Dealers I have come across.. So much professionalism and courtesy.. From the General Manager Jake Cohen to Sales Manager Al and My Sales Person Manish Vyas.. They have been great and ver professionalism and courtesy.. From the General Manager Jake Cohen to Sales Manager Al and My Sales Person Manish Vyas.. They have been great and very professional in their attitude and best part is they look for you and not for selling their cars but to ensure they understand your need and recommend best options.. I have leased RX350 from them and also went back and got a used vehicle for my wife.. I have come across many auto dealers in my expierence in buyin cars over the past 7 years and these people are the best. I would recommend anyone to have a chat with the leadership and sales team and Lexus of Edison for their Automobile needs.. Even if they dont have the vehicle you are lookin to buy they will provide very valuable recommendations. I once again want to thank Manish, Jake and Al for their professionalism and a providing different expirence of car dealership Keep up the good work. More
This is a very professional establishment. Great salesperson in Chris Young. The finance department worked hard not to lose my business. They were fair and reasonable. This is my second car from the salesperson in Chris Young. The finance department worked hard not to lose my business. They were fair and reasonable. This is my second car from them. Very professional staff. Their service department is A+. More
The atmosphere in the dealership was friendly and our salesperson Anna was very knowledgeable and helpful. Any questions we had was answered and there was never any pressure put on us to purchase the car salesperson Anna was very knowledgeable and helpful. Any questions we had was answered and there was never any pressure put on us to purchase the car. We had a good experience and a good price with Anna buying our new car. More