Lexus of Edison

Competitive prices and the best customer service are the best way to describe my experience at Lexus of Edison.I went to this dealership at the recommendations of my friend who had also purchased his car la best way to describe my experience at Lexus of Edison.I went to this dealership at the recommendations of my friend who had also purchased his car last year and had an amazing experience. I walked in and asked for Mr. Puneet Kapoor (my friend recommended him) and in almost 3 hours I was out with a brand new car. Mr.Kapoor explained all the features of the various models, my financing options, delivery etc. and answered all my questions very patiently. He made sure I understood and agreed woith whatever was happening with paperwork that I had to sign and never rushed me like other sales folk usually do. Since it was getting late he assured me that it would be OK for me to call someone to help with driving the other car to the destination as I was alone. I have bought quite a few cars previously, but never had it easy and never got to take my new car the same day....I am very thankful to this dealership for making it so easy for me. I strongly recommend this establishment for its prices, service and excellent quality and kudos to Mr. Kapoor for putting it all together for me!!!! More

I,m used this dealership for few years and always got prompt service and very friendly attention to all my needs.Also recommend to my friends to by a car and service. I,m wish them Happy New Year and prompt service and very friendly attention to all my needs.Also recommend to my friends to by a car and service. I,m wish them Happy New Year and always stay at the same level. Lexus is a grate car and have to be service by right people . More

Great experience. Very flexible for everything requested. Dale is very easy to work with and very understanding. The dealership management was also very flexible and easy work with. Requested some cosmetic w Dale is very easy to work with and very understanding. The dealership management was also very flexible and easy work with. Requested some cosmetic work to be done to the car before purchasing and was completed before the deposit was even put down. Would definitely do business again and recommend to others. More

They even did some work beyond the routine service. This was thanks to Butch and Mike. Butch is very knowledgeable, friendly and customer oriented. Definitely to be recommended to others, and will always re was thanks to Butch and Mike. Butch is very knowledgeable, friendly and customer oriented. Definitely to be recommended to others, and will always return for service, and always ask for Butch.. More

We have dealth with Dale Johnson in the past and love working with him because he is very knowledgeable and goes out of his way to get answers for us. He is always very pleasant and makes sure we are sa working with him because he is very knowledgeable and goes out of his way to get answers for us. He is always very pleasant and makes sure we are satisfied before we leave the showroom. I believe they have been fair with us when it came to trading in our previous automobiles. It is so much fun being able to make a deal and leave the showroom with a new car. You have a great product. Thanks Lexus. More

I first shopped around at a few local dealerships and priced out a 2010 Lexus IS250 AWD with the options that i was looking for. I called Lexus of Edison and was put in touch with Dale Johnson and we ag priced out a 2010 Lexus IS250 AWD with the options that i was looking for. I called Lexus of Edison and was put in touch with Dale Johnson and we agreed to a price over the phone. The number we agreed to over the phone was the price I paid for the car, there were no hidden fees or charges at the end. Dale was also very polite and knowledgeable and took his time at the end of his shift to sit down with me and show me all the features of my new car. More

We recently visited Lexus of Edison and had the pleasure of dealing with Eugene Poznyak. He took the time to explain to us all the features and conveniences of the Lexus RX350. We visited 4 dealerships th of dealing with Eugene Poznyak. He took the time to explain to us all the features and conveniences of the Lexus RX350. We visited 4 dealerships that night which included BMW, Acura, Mercedes Benz and Lexus being the last. None of the sales people we spoke with at other dealers demonstrated the level of knowledge and professionalism that Eugene had when he talked about the Lexus brand, benefits of doing business with Lexus of Edison and the specific model we were interested in. His no pressure approach and friendliness again demonstrates professionalism and was truly a pleasure to deal with. I will recommend Eugene Poznyak to all my friends and family. Best regards, Gary Gluzman More

When my husband and I first walked into the Lexus dealership, A person approached us with a friendly smile, introduced himself as Dale and shook our hands. Then asked what can he do for us? We dealership, A person approached us with a friendly smile, introduced himself as Dale and shook our hands. Then asked what can he do for us? We told him we were interested in looking at the 2011 Lexus ES models. He then proceeded to take us to the 2nd floor , to show us the inventory. He showed us 2 models and proceeded to explain all the features in the car. If he didn't know an answer he immediately got us one. My husband was very impressed with his knowledge and eagerness to please . After we decided on which car to purchase, the overall purchasing experience when very smoothly. He offered us food , drink and made us as comfortable as possible while he got the purchasing process going. My husband did research on the Lexus and was aware on details about the vehicle and the pricing. We thought the price was good. I would recommended the Dealership and Dale R. Johnson. More

My Lexus was in for its first service ( 1000 mi. service ). I was greeted immediately and the service was completed in less than 45 minutes which included washing of my car. I asked some questions o ). I was greeted immediately and the service was completed in less than 45 minutes which included washing of my car. I asked some questions of my service consultant and he answered them intellegently. He was freindly and I could tell he knew what he was talking about. He also did not rush me and made sure I understood his answers. More

I walked in and was greeted right away by someone and led right to a Salesman (Manish). Manish was very outgoing withouth being pushy, and worked with me to get the best deal for my car. He was very thorough right to a Salesman (Manish). Manish was very outgoing withouth being pushy, and worked with me to get the best deal for my car. He was very thorough in explaining details about the car as well as the pricing, and even went to bat for me with his Manager in working out a better rate. Will definitely come back here again! More