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Lexus of Cleveland
Cleveland, OH
3,384 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,384 reviews
November 01, 2025
I'm completely satisfied with the service and Hospitality my wait was very comfortable Thank You ! my wait was very comfortable Thank You ! More
by mikeferry287
Employees Worked With
October 31, 2025
Candace was great! Great communication and upfront with the good and the not as good. Can’t say bad because there wasn’t anything bad about the experience! Previous Aud Great communication and upfront with the good and the not as good. Can’t say bad because there wasn’t anything bad about the experience! Previous Audi driver and I couldn’t be happier I made the switch! More
by mandi.tallion
October 31, 2025
Simon was fantastic! Great experience all-around -again!!! Highly recommend Simon and Lexus of Cleveland!! Great experience all-around -again!!! Highly recommend Simon and Lexus of Cleveland!! More
by Suzie T
October 30, 2025
Candace was absolutely great. I would look her up if I was going to buy another car. I would look her up if I was going to buy another car. More
by Youngfalcon4421
Employees Worked With
October 30, 2025
My Lexus sales experience was terrific. Dave Kantor was very helpful in my decision making! Dave Kantor was very helpful in my decision making! More
by Dsullivan2021
Employees Worked With
October 28, 2025
Great experience at Lexus of Cleveland. Sam was a pleasure to work with during my car buying experience. He was extremely professional and knowledgeable about the vehicles and make me feel Sam was a pleasure to work with during my car buying experience. He was extremely professional and knowledgeable about the vehicles and make me feel confident in my decision to buy my new car at this dealership.. I appreciate his honesty and responsiveness to all my questions. Thank you Sam - and the team at Lexus of Cleveland, for helping to make the process smooth and comfortable for me! More
by Larichter2002
Employees Worked With
October 25, 2025
David helped me find the right Lexus - thanks for your patience and support through this process! patience and support through this process! More
by lpoorva181
October 23, 2025
Dave Kantor was great to work with — no pressure, no hard sell, relaxing test drive (3 models). Thank you for a most enjoyable, stress-free experience, culminating in the purchase of my previous single-owner sell, relaxing test drive (3 models). Thank you for a most enjoyable, stress-free experience, culminating in the purchase of my previous single-owner, immaculate condition, certified Lexus NX. Hope I got all that right! Thank you to Cam and TySean who were very patient answering my questions while explaining and setting up the controls on my car. And please convey my thanks to the loan officer/associate who walked me through all the document signing. And last, but not least the “And you get a car!” reception 👏🏽👏🏽 was a nice touch once the signing was done. Class act! ☺️ More
by gljsurvivor
October 22, 2025
Colin was absolutely wonderful to deal with; very friendly, knowledgeable, and responsive. I bought my vehicle sight unseen (only photos and videos) and had it delivered to my home a couple of hours friendly, knowledgeable, and responsive. I bought my vehicle sight unseen (only photos and videos) and had it delivered to my home a couple of hours from the dealership. Colin, John, and Pete did a great job at informing me of any imperfections in the vehicle, went over all coverages and options and details of the contract, etc. the car was exactly as I expected, in great shape and I feel like I received a great deal!! The entire team was wonderful to deal with!! I cannot recommend them enough. More
by Sarah Buchko
October 20, 2025
Absolutely amazing experience! From the moment I walked in, everyone was welcoming and attentive. My salesperson was patient, explained everything clearly, and made sure I felt com From the moment I walked in, everyone was welcoming and attentive. My salesperson was patient, explained everything clearly, and made sure I felt comfortable with my decision. The financing process was quick and transparent. I drove away happy and confident with my purchase. Five stars! More
by tamara_shalom
