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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 01, 2022

My salesman was Ed at arlingtonlexus. Could not have asked for a better experience. he went above and beyond because I left paperwork in my loaner and he lives close to us so he dropped More

by LEONE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jun 01, 2022 -

Lexus of Arlington responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ed and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Jun 01, 2022 -

LEONE0 responded

We bought our leased vehicle. Waiting for new rx350 hybrid to come in so we will buy new one

June 01, 2022

Service is outstanding from management to entire staff! I only do my service at Arlington! More

by Pierina Ferruzza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Igor Zigic
Report | Print
Jun 01, 2022 -

Lexus of Arlington responded

Thank you, Pierina! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 01, 2022

It is clear and easy to communicate and service is really good I love it More

by Hemanliu7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jun 02, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 01, 2022

I was there 1st time and had great experience. . there staff is very professional and love this dealership.. I will definitely recommend to my family members and friends.. thanks More

by Muhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jun 02, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 31, 2022

Haresh in service is extremely prompt with all my dealings. He is attentive, professional and very knowledgeable. He truly has the customers best interest in the forefront. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mike, and we look forward to working with you again.

May 31, 2022

Great and timely service. The service was friendly and well informed on what needed to be done. She met all expectations. She was a rock star! More

by jhatherly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jun 01, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2022

The waiting area was very clean, pleasant. The coffee, water and soft drinks were greatly appreciated. More

by Jkgossett342
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jun 01, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, Jackie, and for taking the time to leave us this wonderful feedback!

May 30, 2022

This dealership is beautiful and they washed my car, including my all-season rugs. Service was on-time and they changed my oil in less than one hour. Thank you! More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

May 30, 2022

Always a great experience at this dealership. ..have been visiting for last 10 years and Haresh does an excellent customer service!! More

by Piyush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Haresh and our team here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

May 30, 2022

Service is excellent Tony was very kindly work I was very happy. I will recommend my friends. More

by BRJCHC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
May 31, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Tony and our team were able to help, and we hope to see you again!

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