Lexus of Arlington

I am a new Lexus customer. Second time at the service center. Both times have been very good. Second time at the service center. Both times have been very good. More

Extremely disappointed 😔 in the car wash! Windshield has ‘oily’ spots that are unwashable! Took back, still oily spots! Scrubbed at home, very irritating. What is the best way to rid these ‘s Windshield has ‘oily’ spots that are unwashable! Took back, still oily spots! Scrubbed at home, very irritating. What is the best way to rid these ‘spots’? The required maintenance was successful but extremely expensive! Service department is efficient and good! Please help me with the ‘oily windshield’. More

Service went well. However I dislike having to use the web site for scheduling the appointment. However I dislike having to use the web site for scheduling the appointment. More

Took too long for oil change. Did not wash the car properly and the bird droppings remained Did not wash the car properly and the bird droppings remained More

Always pleasant and courteous service reps- clean dealerships- no waiting for appointments- work performed according to estimate. dealerships- no waiting for appointments- work performed according to estimate. More

very disappointed with vehicle and time it took at dealership. Car has odor, no garage door opener, cheap sound system, and broke down on 2nd day of ownership. Lexus slapped their emblem on a cheap c dealership. Car has odor, no garage door opener, cheap sound system, and broke down on 2nd day of ownership. Lexus slapped their emblem on a cheap car. More

They ALWAYS do fantastic work. The level of knowledge and quality is the best I’ve ever seen. They have the right tools for the job and definitely know the vehicles and how to ke The level of knowledge and quality is the best I’ve ever seen. They have the right tools for the job and definitely know the vehicles and how to keep them running very well (130,000 miles and counting on my 2013 GS 350 AWD sedan). Too bad Lexus discontinued such a fantastic model! Oh well, I’ll drive it another 130,000 or until Lexus introduces something comparable…she definitely feels like she’ll make it that long and possibly twice over again with this kind of top-notch maintenance!!! More

A pleasure to do business with, friendly non pressure experience, our salesman Eddie Bijou was great along with the finance gentleman ( sorry his name escapes me ) experience, our salesman Eddie Bijou was great along with the finance gentleman ( sorry his name escapes me ) More

Great service as always. This time however my loaner car needed help. Needed maintenance & a good bath. Was very dirty & previous driver was a smoker. Yuk! This time however my loaner car needed help. Needed maintenance & a good bath. Was very dirty & previous driver was a smoker. Yuk! More

The service was incredible and the service advisor was very nice and extremely helpful. I would definetly reccomend other lexus owners to come here. very nice and extremely helpful. I would definetly reccomend other lexus owners to come here. More