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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

July 30, 2022

Polite, courteous and very informative As kept me in the loop as when my car would be done More

by MAKRWK18
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Aug 01, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 30, 2022

The service department at this dealership is very well run and all service reps have always treated me as a valued customer during each visit for both of my Lexus vehicle's. On this visit I dealt with Th More

by JOHNGUERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Josie Garcia
Aug 01, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback. It's great to hear that Thomas and our team provided you with excellent customer service!

July 29, 2022

Everything was good as usual. My service advisor was professional and friendly. Hope my car is ready for a long trip. More

by alexzilbershtein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jul 29, 2022 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your positive experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

July 28, 2022

The atmosphere is very enjoyable and pleasant. They provide nice accommodations and refreshments. All the staff is friendly. More

by TDROTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi
Jul 29, 2022 -

Lexus of Arlington responded

Thank you for taking the time to leave us this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

July 28, 2022

Hareesh and the service dept are great. You need to promote Hareesh. Please lower costs More

by PAMHARRIS35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jul 29, 2022 -

Lexus of Arlington responded

Thank you so much for your review! We appreciate you choosing Lexus of Arlington. Please don't hesitate to reach out if you need anything else, Pam.

July 28, 2022

Took care of my car quickly & in less time they quoted. The waiting area was excellent. More

by kfritzputter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jul 29, 2022 -

Lexus of Arlington responded

Thank you for the five-star review for our service department. We truly appreciate your business. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

July 28, 2022

The service was completed in a timely manner and my service advisor was competent and friendly. More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDDIE
Jul 29, 2022 -

Lexus of Arlington responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

July 28, 2022

Very nice they showed me how to work my smart car and downloaded the app for my car. More

by AGNES.BOROWSKI
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Peter Demos, Edward Bijou, Jordan Zell, Igor Zigic, Jamie Brown
Jul 29, 2022 -

Lexus of Arlington responded

Thank you for your business, Agnes. We appreciate you taking the time to leave us a review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new purchase, Agnes!

July 28, 2022

On time with appointments. Keep you up to date on progress with videos of your car More

by mkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jul 29, 2022 -

Lexus of Arlington responded

We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Lexus of Arlington. Thank you for your business.

July 27, 2022

Haresh is exceptional. Caring and thorough and does a great job. Very customer oriented. I love that he’s still at Lexus. I should have come during the week because Saturd More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jul 27, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and apologize for the oversight. We look forward to your next visit.

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