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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 31, 2022

Haresh Trivedi, my service advisor, was very helpful. Great communication throughout the entire process. Highly recommend Lexus of Arlington. More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Sep 01, 2022 -

Lexus of Arlington responded

It's great to hear that Haresh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

August 31, 2022

Great and pleasant service all around. Beautiful environment and very helpful Lexus professionals. Enjoyed my time there and bought a great car More

by JARVETTE.DAVIS-JOINER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik, Igor Zigic, Jamie Brown
Sep 01, 2022 -

Lexus of Arlington responded

Jarvette, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2022

Excellent salesman. Beautiful showroom. We were thrilled to find a car when nobody else had one More

by RUBINSTEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba
Sep 01, 2022 -

Lexus of Arlington responded

Rubin, Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 31, 2022

Very good service…. timely and helpful. The service department has always done an exceptional job. More

by Tony.lyfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Sep 01, 2022 -

Lexus of Arlington responded

Tony, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2022

Very expensive but good work. I was told that I need front brake work. Thanks More

by hansen41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Sep 01, 2022 -

Lexus of Arlington responded

Hansen, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2022

Service is excellent and the staffs are friendly. Our new car salesperson Sebastian, and new car specialist, Peter, even came out to say Hi to us. More

by Edithlam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Aug 31, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2022

I was very pleased with every aspect of my purchase of my RX 350 AWD. I have been shopping for 3 months (my car was 17 years old and have not shopped for a car for a very time). Jordan was so very helpful More

by Elaine Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Zell, Yegor Azarov
Aug 31, 2022 -

Lexus of Arlington responded

It's great to hear that Jordan and Yegor were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington and congratulations on your new vehicle!

August 30, 2022

Serviced my car in a timely fashion. Was able to diagnose the problem and repair it. More

by PMCDERMOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Aug 31, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

August 30, 2022

Work done on time. Loaner provided for longer appointments. When waiting comfortable area and many beverages More

by mkoslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Aug 31, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 30, 2022

Service was great, everything was explained thoroughly and completed in a reasonable amount of time. More

by RHJIII
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Aug 31, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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