
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
Car Buying Experience I have been buying new Cars since 1970, and now have bought back to back RX450H Hybrids both from Alex Castro. He is by far the best salesperson I hav I have been buying new Cars since 1970, and now have bought back to back RX450H Hybrids both from Alex Castro. He is by far the best salesperson I have ever dealt with in purchasing a new vehicle, Alex makes the experience very comfortable and goes out of his way to make sure you know everything possible about the vehicle you are interested in. If you are interested in buying a new vehicle Alex is the guy to help you. A True Professional. Actually the whole dealership is just fantastic to deal with. More
Great experience all around from everyone at this dealership , from sales to service. They made buying a car easy, stress-free, Salesperson Mohhammad Ali Moslemi is the person you need to see, if you want a car , from sales to service. They made buying a car easy, stress-free, Salesperson Mohhammad Ali Moslemi is the person you need to see, if you want a car from Arlington Lexus. He is reserved, informed, intelligent, and professional .I would also like to say, thanks to Igor Zigic for his help, so buying experience was extremely easy and thanks to Peter D. for showing me my car, getting everything ready and teaching me, all of the new features. I highly recommend this dealership and I will return to to this dealership to purchase another car from them in the future. More
Great car buying experience One of the best car buying experiences ever. It started with the GM, Marcin, who was thoroughly professional, courteous, and an absolute pleasure to w One of the best car buying experiences ever. It started with the GM, Marcin, who was thoroughly professional, courteous, and an absolute pleasure to work with. All other staff members including Mustafa, Hugh, Scott Mattaran, and Jesse Moreno were excellent to work with. Overall, just a wonderful and pleasant experience while purchasing a GX460 SUV at this dealership. More
Fantastic Job Alex Alex made our purchasing experience a real pleasure. He took his time to understand the vehicle we wanted and showed us the pros and cons of a new pu Alex made our purchasing experience a real pleasure. He took his time to understand the vehicle we wanted and showed us the pros and cons of a new purchase vs a certified vehicle. Both he and his Sales Manager were very fair in the sales price. He followed up with us to make sure we were comfortable in our purchase. Well Done Alex Larry Burke More
Great people great service I've been to a lot of dealerships but never Lexus. I was always a Cadillac fan. Not anymore. I called over the phone told them my situation with my tr I've been to a lot of dealerships but never Lexus. I was always a Cadillac fan. Not anymore. I called over the phone told them my situation with my trade and everything 2 hours later I had my car and the exact one I was looking at. Best service best salesperson I ever dealt with definitely a customer for life! More
Excellent Service and Luxury Dealership From the moment I walked in the door I was greeted with smiles and a welcoming atmosphere! I bought my previous Lexus from this dealership 6 years ago From the moment I walked in the door I was greeted with smiles and a welcoming atmosphere! I bought my previous Lexus from this dealership 6 years ago and there was no doubt or question in my mind where to buy my next car. The new facility is AMAZING! You have to go see the second floor with a cinema, massage chairs, golf area, children's play area, beauty salon and much much more to do when waiting for your 'free' car wash or just waiting for you car to be serviced. Angela More
Hassle Free? Made me feel like I was cheap! Went in to look at a 2010 Infiniti G37 coupe. It was priced higher then most 2010 coupes that were uncertified with 56k miles. Only reason I came to Went in to look at a 2010 Infiniti G37 coupe. It was priced higher then most 2010 coupes that were uncertified with 56k miles. Only reason I came to the Lexus store is more Lexus cars are marked up alot and I figured this was room for negotiations with my trade. It wasn't worth 19500 without a warranty. This salesman kept interrupting me enough every time I asked a question saying that doesn't matter and this doesn't matter that I had to walk around just to relax and blow off steam. Even in front of the manager at the desk he was just rambling on about how i didn't bring up a warranty. I just wanted a simple warranty for 12000 miles and I know they sell them. He got upset when I asked about a warranty and started mouthing off at me. Make sure you use Dealer Rater or cargurus before buying here because you need to know the value off the cars before shopping here. That being said I did talk to other salesman there while mine was driving me nuts and there are alot of great people there that know how to work with you. Management did not get involved before I left otherwise I would have bought the g37 coupe. More
Trade in of LX 350 to GX460 Worked with Dale Zalusky who was personable as well as patient. This was our first time working with this dealership and so far would recommend you v Worked with Dale Zalusky who was personable as well as patient. This was our first time working with this dealership and so far would recommend you visit them when in the market for a Lexus. More
Excellent sales & service Jim Cooper & Mark Burdeen is sales made our car buying experience exceptional. They were very professional and accommodating. Jesse Moreno in finance Jim Cooper & Mark Burdeen is sales made our car buying experience exceptional. They were very professional and accommodating. Jesse Moreno in finance was very professional and made things go quickly and smoothly. More
Hassle free buying car is possible! I was in the neighborhood just coming out from Patrick Hyundai dealership. After checking their 2016 Tucson I was disappointed with that dealership se I was in the neighborhood just coming out from Patrick Hyundai dealership. After checking their 2016 Tucson I was disappointed with that dealership service and with Hyundai Tucson building quality compared to high price for top of the line model. I can tell that I enter this Lexus dealership almost by accident with almost no desire to by a car. After spending there only half hour I realised that I am at right place and that people from Patrick Hyundai should come here for in service. Sales representative Criss and manager Igor Zigic was super helpful. I was impressed faith Lexus NX performance and building quality which over excited Hyundai Tucson for 5 classes both small difference in prices. This is my first Lexus ever but 7th brand new car. Definitely first one which I bought and not been on the edge to start fight with sales representative because they trying to sale me "wild cat in the bag" Thanks Lexus of Arlington Heights. You guys rock!!! More