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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 11, 2015

Car Buying Experience I have been buying new Cars since 1970, and now have bought back to back RX450H Hybrids both from Alex Castro. He is by far the best salesperson I hav More

by Mike13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno, Alex Castro, Terry Krawczyk
Dec 22, 2015 -

Lexus of Arlington responded

Thank you for this great, five-star review! We're thrilled to hear that you had such a positive experience at our dealership and with Alex! We will be sure to pass along your kind words. Thank you for your business and we hope to see you again in the future!

November 17, 2015

Great experience all around from everyone at this dealership , from sales to service. They made buying a car easy, stress-free, Salesperson Mohhammad Ali Moslemi is the person you need to see, if you want a car More

by Chris Mars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Ali Moslemi , Igor Zigic., Peter Demos
Nov 18, 2015 -

Lexus of Arlington responded

Thank you for taking the time to leave a wonderful review! We're pleased to hear Mohammad provided you with an great and stress-free car buying experience! Our team strives to provide complete customer satisfaction and we're happy to hear they continue to achieve it. Mohammad, Igor, and Peter will be very happy to hear your kind words. Thank you for your business and we hope to see you again in the future.

November 09, 2015

Great car buying experience One of the best car buying experiences ever. It started with the GM, Marcin, who was thoroughly professional, courteous, and an absolute pleasure to w More

by khasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stinnette, Jesse Moreno, Mustafa Dagoglu
Nov 11, 2015 -

Lexus of Arlington responded

We're very pleased to hear Marcin, Mustafa, Hugh, Scott and Jesse provided you with the best car-buying experience you ever had! They will be very happy to hear your kind words. Thank you for your business, we appreciate it, and we hope to see you again in the future. Congrats on your new GX460 SUV!

October 26, 2015

Fantastic Job Alex Alex made our purchasing experience a real pleasure. He took his time to understand the vehicle we wanted and showed us the pros and cons of a new pu More

by Larry's New Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno, Alex Castro, Peter Demos
Oct 28, 2015 -

Lexus of Arlington responded

Thank you for leaving a great review! We're very happy to hear Alex went above and beyond to provided you with an excellent car buying experience. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.

October 02, 2015

Great people great service I've been to a lot of dealerships but never Lexus. I was always a Cadillac fan. Not anymore. I called over the phone told them my situation with my tr More

by Carbella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott M, Jesse Moreno
Nov 06, 2015 -

Lexus of Arlington responded

Welcome to the Lexus family! We're pleased to hear you had a great experience with our team! We appreciate your business and look forward to seeing you again in the future.

October 02, 2015

Excellent Service and Luxury Dealership From the moment I walked in the door I was greeted with smiles and a welcoming atmosphere! I bought my previous Lexus from this dealership 6 years ago More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen
Nov 06, 2015 -

Lexus of Arlington responded

Hello, Angela, thank you for taking the time to leave a great review! We're thrilled to hear you enjoyed our new facility! Thank you for your business and we hope to see you again in the future.

September 29, 2015

Hassle Free? Made me feel like I was cheap! Went in to look at a 2010 Infiniti G37 coupe. It was priced higher then most 2010 coupes that were uncertified with 56k miles. Only reason I came to More

by MikeyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Mattran
September 26, 2015

Trade in of LX 350 to GX460 Worked with Dale Zalusky who was personable as well as patient. This was our first time working with this dealership and so far would recommend you v More

by Sandi
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno
Nov 06, 2015 -

Lexus of Arlington responded

Thank you for taking the time to leave a great review and recommendation. We'll be sure to let Dale hear your kind words. We appreciate your business and hope to see you again in the future.

September 20, 2015

Excellent sales & service Jim Cooper & Mark Burdeen is sales made our car buying experience exceptional. They were very professional and accommodating. Jesse Moreno in finance More

by Guido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Jesse Moreno, Mark Burdeen
Nov 06, 2015 -

Lexus of Arlington responded

Thank you for leave a great review! We're pleased to hear Jim Cooper, Mark Burdeen, and Jesse Moreno provided you with an exceptional and smooth car buying experience. We appreciate your business and hope to see you again in the future.

September 19, 2015

Hassle free buying car is possible! I was in the neighborhood just coming out from Patrick Hyundai dealership. After checking their 2016 Tucson I was disappointed with that dealership se More

by Sasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zigic
Nov 06, 2015 -

Lexus of Arlington responded

Thank you for taking the time to leave a great review! We're pleased to hear you enjoyed your stay and our team provided you with an excellent car buying experience. We appreciate your business and hope to see you again in the future.

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