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Lexus of Arlington
Arlington Heights, IL
3,622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,622 Reviews of Lexus of Arlington
April 30, 2020
Best Purchase Ever Made Over The Phone Spoke with Igor, the sales manager and was able to work out a fair price and arranged to have the car delivered to my home within a couple days. We ha Spoke with Igor, the sales manager and was able to work out a fair price and arranged to have the car delivered to my home within a couple days. We handled all the paper work over the computer. It worked out to be easiest car transaction I have ever experienced in all my years of purchasing a car. More
by BERNZ11
Verified CustomerEmployees Worked With
Igor - Sales Manage & Igor - Finance Manager, Marcin Ajdukiewicz
April 30, 2020
I had a great experience with this dealership. I live in Arkansas and was able to work a deal and feel comfortable with the purchase of that vehicle from out of state. When it arrived the condition of t in Arkansas and was able to work a deal and feel comfortable with the purchase of that vehicle from out of state. When it arrived the condition of the vehicle was immaculate. Thanks for the great service! More
by REFEREE9
Employees Worked With
Daniel Kim
April 26, 2020
Alex castro Excellent service. Alex was very friendly and informative. Will return again when looking for a new car. I will recommend this dealership to my family Excellent service. Alex was very friendly and informative. Will return again when looking for a new car. I will recommend this dealership to my family and friends, More
by PINAJOSE56
Employees Worked With
Alex Castro
April 24, 2020
RX350 Maintenance Quick check in for routine maintenance and misc repair items. Repairs were extensive so Tom P offered me a loaner RX 350 which I appreciated. Tom e Quick check in for routine maintenance and misc repair items. Repairs were extensive so Tom P offered me a loaner RX 350 which I appreciated. Tom emailed me with status updates. Return/pickup of my vehicle was fast. Good service overall. More
by BLIESKE
Employees Worked With
Thomas Prondzinski
April 24, 2020
Haresh is top notch, pleasure to work with really knowleadgable and easy to work with, people like that make you keep coming back for more service knowleadgable and easy to work with, people like that make you keep coming back for more service More
by WOJCIECHROGOZ0
Employees Worked With
Haresh Trivedi
April 23, 2020
10;000 mile checkup I was greeted as usual very nicely by Haresh. I had no problems since I think I was the only one in the waiting area. It took about an hour but no ca I was greeted as usual very nicely by Haresh. I had no problems since I think I was the only one in the waiting area. It took about an hour but no car wash, sadly, because of the pandemic. More
by IMACUBFAN
Employees Worked With
Haresh Trivedi
April 23, 2020
10,000 service Only comment is with the different procedures due to Covid-19. I was unaware that the service door would not open for me until my appointed time. Was Only comment is with the different procedures due to Covid-19. I was unaware that the service door would not open for me until my appointed time. Was sitting there for 10 minutes. Also was surprised that service rep and then cashier did not wear masks. More
by Joel65
Employees Worked With
Thomas Prondzinski
April 22, 2020
They are always so helpful and accommodating. I know everything that needs to be done before I leave my car. I love the service department at this dealership! everything that needs to be done before I leave my car. I love the service department at this dealership! More
by tlj415
Employees Worked With
Mike in service
April 22, 2020
Service was exceptional. I scheduling service and pick up was seamless. They called before they arrived and once service was completed. Mike was thorough and courtesy. was seamless. They called before they arrived and once service was completed. Mike was thorough and courtesy. More
by fanisha.davis
Employees Worked With
Mike, Haresh Trivedi
April 21, 2020
Attentive and Knowledgable A pleasant atmosphere with knowledgable and attentive staff that truly cares about doing great work. We highly recommend the dealership, and chose the A pleasant atmosphere with knowledgable and attentive staff that truly cares about doing great work. We highly recommend the dealership, and chose the dealer because of the management of the Service Department, because, well, your car's longevity and care are essentially in their hands! More
by EWILSONYU
Employees Worked With
Anthony Landi, Joanna Najdala, Peter Demos
