Lexus of Arlington

"Alex castro " He is such a worst sales man i've ever seen.. he gave me wrong information and he is very rude. He is also have bad reputation for ripping off customers. seen.. he gave me wrong information and he is very rude. He is also have bad reputation for ripping off customers. More

I was charged over 90$ for windshield wipers, I understand they have to make money but to soak good customers on small items like this is in poor taste. understand they have to make money but to soak good customers on small items like this is in poor taste. More

Very nice friendly and knowledge staffGetting done work Very nice friendly and knowledge staff Getting done work perfectly and fast I will recommend it to all my friends and family Thank you so much for Very nice friendly and knowledge staff Getting done work perfectly and fast I will recommend it to all my friends and family Thank you so much for everything More

Very disappointed this time. I had a message on my dashboard display “AWD malfunction 2 wheel drive engaged”. I signed a paper agreeing to pay $165 to diagnose the problem. I was told the problem was dashboard display “AWD malfunction 2 wheel drive engaged”. I signed a paper agreeing to pay $165 to diagnose the problem. I was told the problem was a lose gas cap. I had to pay the $165. Do you really think I should have had to pay this for what was diagnosed as a lose gas cap??? Based on this - I would buy another Lexus——from a different dealer More

Professional from the minute I drive into the service area to the minute I leave. Whenever I schedule an appointment with Mr. Landi I feel very assured that everything will be taken care of, and it alw area to the minute I leave. Whenever I schedule an appointment with Mr. Landi I feel very assured that everything will be taken care of, and it always is. I pass many dealerships on my way to Lexus of Arlington, but those other places seem substandard in comparison to Mr. Landi and his staff. More

I brought my leaxus Es 350 in for scheduled check up. Everyone was very nice They helped me right away and I waited in dealership. The waiting area was very nicely appointed. The service didn’t ta Everyone was very nice They helped me right away and I waited in dealership. The waiting area was very nicely appointed. The service didn’t take too long to do. Great experience! More

Always professional and helpful Easy to schedule an appointment or will provide service if I just drive in with a concern. Comfortable waiting area for customers appointment or will provide service if I just drive in with a concern. Comfortable waiting area for customers More

Always looking out for my wife's car. Attentive, and low pressure. Have never had an issue with the workmanship. The job is always 100% done when we pick the car up. Oh, and it is washed too! pressure. Have never had an issue with the workmanship. The job is always 100% done when we pick the car up. Oh, and it is washed too! More

First rate experience with the dealership. They were both knowledgeable and very professional. Their service staff made sure I was kept informed as to the service they were providing. both knowledgeable and very professional. Their service staff made sure I was kept informed as to the service they were providing. More

5000 mile check. I was done and left in an hour. The Check in was quick and efficient. The covid protocols were in place. Thanks. Check in was quick and efficient. The covid protocols were in place. Thanks. More