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Lexus of Arlington
Arlington Heights, IL
3,622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,622 Reviews of Lexus of Arlington
May 31, 2021
Great service! Haresh is professional, respectful, kept me informed. It’s a always a positive experience. My husband and I both bring our cars for service to ALIP. me informed. It’s a always a positive experience. My husband and I both bring our cars for service to ALIP. More
by JANE.CANDELA
Verified CustomerEmployees Worked With
Haresh Trivedi
May 31, 2021
This dealership is vey professional... Lori , my service representative was helpful and understanding. One negative.. I arrived in the am. Could have had a better assortment of refreshments. representative was helpful and understanding. One negative.. I arrived in the am. Could have had a better assortment of refreshments. More
by VPECARO
Employees Worked With
Lori
May 31, 2021
made the appointment 2 weeks prior and was very made the appointment 2 weeks prior and was very disappointed NOT get the loaner car they guaranteed I would get,, Should have notified me before arri made the appointment 2 weeks prior and was very disappointed NOT get the loaner car they guaranteed I would get,, Should have notified me before arriving More
by solberg
Employees Worked With
Tony c
May 31, 2021
Lori the service manager expedited the extended warranty service needed the tech inspection and part ordered and installed in 24 hours .Amazingly done I think service needed the tech inspection and part ordered and installed in 24 hours .Amazingly done I think More
by Trish Decarlo
Employees Worked With
Lori Devega,Carlos Reyes, Rob Kennedy
May 31, 2021
Always friendly courteous employees from the time you arrive to the time you leave. Everything is explained. Service center willing to help and offer suggestions. arrive to the time you leave. Everything is explained. Service center willing to help and offer suggestions. More
by CCJ
Employees Worked With
Ed, gets 5 stars excellent service.
May 29, 2021
The staff at Lexus of Arlington are very friendly and helped to provide me with a pleasant experience to service my vehicle, including routine scheduled maintenance. Thank You!! helped to provide me with a pleasant experience to service my vehicle, including routine scheduled maintenance. Thank You!! More
by DAGOTT
Employees Worked With
Jose
May 29, 2021
It was a pleasure to do business with you. Very nice, professional, honest with no wasting time. Thank you. Will definitely recommend you to friends and family. professional, honest with no wasting time. Thank you. Will definitely recommend you to friends and family. More
by ALMARPOL
Employees Worked With
Vladamir Tanev
May 28, 2021
Anthony was so kind and try to help me even I did not request. He had a knowledge and skills for a car. He made me confident at his works. request. He had a knowledge and skills for a car. He made me confident at his works. More
by Hyun Kim
Employees Worked With
Anthony at service Dept
May 28, 2021
Always a pleasure to get car serviced here. Dealership is fabulous. Staff is friendly and professional. Car is returned when promised and repaired properly the first time. fabulous. Staff is friendly and professional. Car is returned when promised and repaired properly the first time. More
by Kasz
Employees Worked With
Haresh Trivedi
May 27, 2021
Great service with approachable, friendly staff. facility Is clean and spacious with free snacks. Ed informed us regarding update of our car. Car was checked and serviced well Is clean and spacious with free snacks. Ed informed us regarding update of our car. Car was checked and serviced well More
by BESTILL461015
Employees Worked With
Edward Bijou
