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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

October 28, 2021

service and support at lexus of arlington is very good, the work is excellent and without reservations, I recommend to everyone More

by ROBERTRUTKOWSKI29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Oct 29, 2021 -

Lexus of Arlington responded

Robert, Thank you for taking the time to share your thoughts on working with Rob and our team. We're glad to hear we delivered such a great experience!

October 28, 2021

The dealership as a whole has fallen in maintenance, however, majority of the staff is very polite and does a great job! More

by I_DONEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony (Service) 5/5, Vladamir Tanev
Oct 29, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2021

The service from setting up appointment to having my Lexus delivered was excellent. My service advisor Ed kept me updated and all the work done was as agreed upon and to my complete satisfaction. More

by golfguyw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Thrallhammer
Oct 29, 2021 -

Lexus of Arlington responded

We are very happy to hear Ed provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 28, 2021

Have been to your dealership twice and have been most impressed both times. I could not be more happy with your service. Everyone was very friendly and professional. More

by MARYSEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Oct 29, 2021 -

Lexus of Arlington responded

Mary, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 27, 2021

Good communication and service was completed right and on time at the price they quoted More

by jimgonchalet479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Oct 27, 2021 -

Lexus of Arlington responded

Jim, Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

October 27, 2021

Great job, got in and out in 40 minutesExpected way Great job, got in and out in 40 minutes Expected way longer. The tire is very hard to find due to it low profile and Lexus had 10 in stock. I’ll defi More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed in tires
Oct 28, 2021 -

Lexus of Arlington responded

We appreciate your business, Paul, and our team looks forward to serving you again soon!

October 26, 2021

I’m glad to have service at Lexus Arlington. The staff provided professional service, very friendly and helpful. More

by YTREYSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
Oct 26, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

October 25, 2021

The service team has always been very professional, knowledgeable and accommodating in meeting my auto's service needs, without pushing unnecessary repairs. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi
Oct 25, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bob, and look forward to your next visit.

October 25, 2021

Yes the service was very good it was on time car was clean when I got it More

by josephngreco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Five stars
Oct 25, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 24, 2021

Clean friendly efficient!!! I return here because of Hareesh! He helps me in every way and makes me feel good about bringing my car in, he keeps me abreast on all things concerning my vehicle! Hareesh i More

by Winastar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who took my payment was beautiful, friendly, chatty, polite! , Haresh Trivedi
Oct 25, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words for Haresh, and for taking the time to leave us this wonderful feedback!

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