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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

November 01, 2021

Top notch service goes well with a top notch dealership. They get five stars out of five More

by POLIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 02, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2021

Wonderful customer service and kept me in informed throughout the process. Tony is a great asset to your service team. More

by Nancybeal007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Nov 01, 2021 -

Nancybeal007 responded

Great service

October 30, 2021

I worked with Jose who was very helpful, got my car in and back on the road quickly. More

by DELLBERT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Oct 31, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2021

I was very fortunate to work with salesperson Edgar Martinez. Our first communication was by phone and he was kind enough to answer all my questions about a particular vehicle I was considering. Edgar More

by maju0530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Oct 31, 2021 -

Lexus of Arlington responded

Congratulations on your new vehicle! We are so glad that Edgar had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 29, 2021

It took a long time to check in And the process was very cumbersome. It strikes me you could have an online pre-check in process. More

by Dmater3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Oct 31, 2021 -

Lexus of Arlington responded

Thank you for this feedback. We appreciate your business and will share your suggestion with the team. Thank you for choosing Lexus of Arlington.

October 29, 2021

Everything was done in a timely, professional, friendly manner. The new RX350 loaner was great too. More

by BILLF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Oct 31, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

October 29, 2021

Having just purchased a car from Lexus of Arlington I could not pass up on the opportunity to express my gratitude to their wonderful car sales manager Igor Zigic. It should be noted, this is my second r More

by maju0530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zigic
Oct 31, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review of Igor! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Lexus. Thank you for choosing Lexus of Arlington!

October 29, 2021

I have been going here for 8+ years and my recent 2+ years is the best, thanks you! More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Oct 31, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department. Jane! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 28, 2021

Timely professional personal service. Discounts always offered where applicable. Dealership is a perfect place to wait for service. More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Oct 28, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2021

Friendly staff good waiting are easy to work with and quick to respond when needed More

by Jg
Recommend Dealer
Yes
Employees Worked With
Ed Thalhammer
Oct 29, 2021 -

Lexus of Arlington responded

It's great to hear that Ed was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

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