
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
I was very fortunate to work with salesperson Edgar Martinez. Our first communication was by phone and he was kind enough to answer all my questions about a particular vehicle I was considering. Edgar Martinez. Our first communication was by phone and he was kind enough to answer all my questions about a particular vehicle I was considering. Edgar understood that I live and work in the city and in consideration of my time, offered to take pictures and a video prior to my scheduling a time to come see the car. This was my experience not once, but twice during the time I was looking for a car. Edgar impressed with his courteous and friendly disposition and was very knowledgeable and attentive to detail when answering questions about the car. He went as far as to provide me with the credentials of the car I ended up buying prior to me making a decision. I would rate my experience with Edgar and the entire team at Lexus of Arlington as exceptional, they made my car purchase experience a seamless one from beginning to end. I highly recommend Edgar and Lexus of Arlington when looking to make a Lexus purchase. More
Having just purchased a car from Lexus of Arlington I could not pass up on the opportunity to express my gratitude to their wonderful car sales manager Igor Zigic. It should be noted, this is my second r could not pass up on the opportunity to express my gratitude to their wonderful car sales manager Igor Zigic. It should be noted, this is my second review of Igor as I purchased my old car from him back in 2013 when he was a salesperson at a different dealership. Igor was then and continues to be to this day an exceptional Lexus team member. Upon reconnecting with him at Lexus of Arlington, he made sure to keep me updated on incoming vehicles matching my specifications and assigned an amazing salesperson to work with me. This is not surprising as it is in Igor's nature to work closely with customers to ensure their satisfaction but more importantly he makes it his personal mission to find the right vehicle solution for you. His "no pressure, we are here for you" approach is the reason why I purchased a car from him many years ago. Igor puts customers at ease and makes them feel like they are family and even if you are not yet a part of the Lexus family, when you meet and work with Igor you will want to be a member of the Lexus family. Igor is personable, insightful, accommodating and highly professional, I simply cannot say how impressed I am with the service and attention to detail I received from Igor and the staff at Lexus of Arlington. So thankful! More