Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
View Awards

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,622 Reviews of Lexus of Arlington

December 21, 2021

Scam alert!! Don’t visit this dealership. They sold me a brand new car that was in a body shop for 3 weeks, and didn’t disclose this information to me. I am working with an attorney to further investigate t More

by Behic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vladamir Tanev, Sevan Sayadian
Report | Print
Jan 07, 2022 -

Lexus of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 20, 2021

Tony provided excellent service. I brought my RX350 with a flat tire. I got new set of 4 tires with wheel alignment at a very reasonable price. I always bring my car to Lexus Arlington Heights and get ama More

by Naren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Naren, Thank you so much for your kind words our service team, and for taking the time to leave us this wonderful feedback!

December 20, 2021

Great service, great staff, great coffee! Will be back again for service on our lexus🤗 More

by chantellebrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Josie Garcia
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Chantelle, We are very happy to hear Tony, Josie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2021

Lori was excellent to work with. Up front my and honest. Will request Lori again. More

by skarambelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2021

We absolutely loved the service, and the professionalism and courtesy shown to us!! It’s always a pleasure to go there and see all their friendly faces. The kids have a blast as well!! More

by ZANA-AGHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Zana, Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 19, 2021

Great customer service. Very patient with us in helping making a decision on a car. More

by ELETAMENDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Kamil Wojcik, Sevan Sayadian
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 18, 2021

They have always been very welcoming. Their service department is 2nd to none. All the people that work there are beyond wonderful!!! More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Susie, Thank you for the kind words for our service department! Tony and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 18, 2021

They are a pleasure to deal with. Excellent service and friendly service advisors. Top notch! More

by BEAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Edwin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2021

My car was towed to Lexus of Arlington in the wee hour of the night, it was repaired and delivered directly to my home the next afternoon. Amazing service. More

by kdcarolcohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Dec 20, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. Lori and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 16, 2021

On time, professional, good hours, nice reps, nice buffet, i like the technology tech explaining car features, car wash still 4.5 stars More

by Cuba B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Adriana Cerlat, Igor Zigic, Yegor Azarov, Lori Devega
Report | Print
Dec 16, 2021 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

1
...
138
139
140
...
363