
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
Brought my car in to see about sluggish acceleration. Service department gave me a few options and I decided on one of them after a brief explanation. They called me when my car was ready in a timely ma Service department gave me a few options and I decided on one of them after a brief explanation. They called me when my car was ready in a timely manner. As usual, my car was sanitized and washed ready to go. I am very happy with the service at Lexus of Arlington. More
Fast, accurate and fair communicating the service required. Jose was excellent communicating the status of service. Completed on time. I recommend Lexus of Arlington to all. required. Jose was excellent communicating the status of service. Completed on time. I recommend Lexus of Arlington to all. More
I had a tire blow out I was Satisfied with the work however they did not put the tire jack parts back away. Gotta do better with service. Details with your customers is everything. FYI however they did not put the tire jack parts back away. Gotta do better with service. Details with your customers is everything. FYI More
Received email from you saying I needed a checkup. Made appointment, spent an hour and half at dealership, received a clean car and went home. Great service. appointment, spent an hour and half at dealership, received a clean car and went home. Great service. More
Lexus of Arlington is an amazing dealership. The service manager Tom is outstanding in helping me pro-actively maintain my Lexus in top-notch condition. Tom has been with Lexus of Arlington for over twenty manager Tom is outstanding in helping me pro-actively maintain my Lexus in top-notch condition. Tom has been with Lexus of Arlington for over twenty years and is a walking encyclopedia of all things Lexus. When I dropped off the car Jamie, the best sales professional I have worked with in my forty five years of car buying, stopped by to say hi and let me know he would keep an eye on my car while it was in for repair. I drive from Madison, WI to Lexus of Arlington for my Lexus service needs. I think that says it all. Thanks Tom, Jamie and all the professionals at Lexus of Arlington, More