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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

March 07, 2022

Lori in service is a gem to work with. She accommodated some repair re-work done on my vehicle and ensured I wasn’t waiting in the dealership all day by arranging a loaner. My car was thro More

by Darwin To
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Mar 08, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

March 07, 2022

Superior service, work always finished on time and explained to customer, true meaning of “Lexus experience” More

by A_MARIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 08, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

March 07, 2022

Outstanding service and facility. My service advisor (Jose Garcia) was the best. He explained all services I needed and show me around the facilities. He also kept me well informed of More

by JZORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia, Beverly Luna
Mar 08, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Jose and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 06, 2022

I am always impressed with the service I receive at Lexus. My service man, Ed is awesome…. Highly recommend your dealership. Dawn Fendt More

by Dawner32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Mar 07, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ed delivered such a great experience!

March 06, 2022

They got me in and out. Appreciated them cleaning my mats after this winter snow mix. I even got a loaner car to go get breakfast since my maintenance was going to be a litt More

by Determined T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 07, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 06, 2022

Jose Garcia is always helpful and knowledgeable. The loaner car was perfect. Would appreciate the car wash team vacuuming out the hatch back of my CT 200 More

by portiafaulker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Mar 07, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Portia, and look forward to your next visit.

March 05, 2022

Came in for an oil change and ended getting a lot of work done. Although I didn’t plan on spending $2,000.00 for work the car needed to be safe and reliable which I feel it definitely is now! More

by WILKS0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Hamza Shakir
Mar 07, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

March 04, 2022

Excellent professional service from Haresh. The repairs to the vehicle ere done in a very timely manner. More

by jgflan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 07, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Haresh here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

March 04, 2022

I have been with Lexus of Arlington since 2000 & I’ve always given high marks for their services. I now have my 5th car , all bought at this dealership. I’d say that alone speaks for my satisfaction: More

by romayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Mar 04, 2022 -

romayne responded

Great experience.

March 04, 2022

Great service, nice staff, very helpful and knowledgeable. I never have to wait, I simply receive a loaner that I can use while the work is being done on my vehicle. Never had any issues. More

by Asniadala3515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Mar 07, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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